Oak Ridge Utility District

Our offices will be opening late this morning for employee training! Oak Ridge will open at 9:00am and Kingston will open at 9:30am. Thank you.

Utility lines are buried just beneath the surface and need to be marked before digging begins. Call 811 before any outside home project that involves any type of excavation for a line locate ticket. Utility companies have up to 72 hours to locate all utility lines when you request a line locate. Having your lines marked prevents a utility line strike which could endanger you, your neighbors, and potentially your community. Don't forget to call before you dig!🪏

What is a Short Notice locate request? It is not what most people think...

What is an Emergency Locate Request Ticket?

An Emergency Locate Request is used only when the situation meets Tennessee’s legal definition of an emergency under Tenn. Code Ann. § 65-31-102(11).

An emergency means a sudden or unforeseen occurrence involving one or more of the following:

- A clear and imminent danger to life, health, or property
- An interruption of utility services requiring repair or restoration
- Repairs to transportation facilities that require immediate action

Misrepresenting an emergency may violate Tenn. Code Ann. § 65-31-109(b) and may result in civil penalties under § 65-31-112, including:

- Required compliance training
- Civil penalties up to $10,000 per incident
- Up to $15,000 per incident for gross negligence or willful or wanton misconduct

Broil King's Monarch 340 Grill is a game changer for the grilling season. 🍔 Visit our showroom to get yours today!🎉

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So far in 2026, natural gas utilities have spent $15 billion dollars on safety programs and initiatives👷! continues to safely and reliably supply millions of homes, families, businesses and communities 24/7/365.

Kicking off Summer Right – Fueled by Natural Gas - American Gas Association It’s the end of May, and you know what that means – summer has unofficially kicked off! Kids are finishing the school year, families are heading out on vacation, and people across America are firing up the grill for cookouts. While you may associate natural gas with keeping you warm and cozy dur...