Baystate Health

It's time to introduce our BusinessWest Healthcare Heroes of 2026! 🎉

First up, meet ➡️ Bonnie Robert, Manager of Respiratory Therapy & Transport Services at Baystate Franklin Medical Center. 💙

Along her healthcare journey, Bonnie recognized an opportunity to make a difference for patients living with COPD and other chronic lung conditions. Five years ago, she helped establish the Better Breathers Club — a supportive group where patients can learn from healthcare experts, connect with others and gain practical tools to better manage their health. The program has helped patients build confidence and improve their quality of life, while contributing to a decrease in COPD-related hospital readmissions. 🫁

The impact has been recognized beyond ... The Joint Commission recently selected the Better Breathers Club as a best practice to be shared nationally through its educational forums! 🇺🇸

📞 Bonnie’s support doesn’t end after patients leave the hospital. She makes about 70 follow-up calls each week, checking in with those recently discharged to make sure they have what they need at home — sometimes even making a call herself to help connect them with a needed resource.

Bonnie’s dedication to respiratory care is personal. Growing up with asthma, she remembers the healthcare workers who helped her breathe and knew from a young age that she wanted to do the same for others.

👏 Congratulations, Bonnie – thank you for the difference you make for patients and families across our community. Check out her impact through the link in the comments below, and stay tuned next week for our other Healthcare Hero feature!

Safety is a priority at — for our patients, visitors and team members. We’re adding another layer of security at select hospital entrances with advanced weapons detection technology. 🏥

Designed to be quick and seamless, the screening process requires no physical contact, no emptying your pockets and no removing your shoes. Simply walk through the detection system as you enter!🚶‍➡️

The technology is safe for everyone, including children, pregnant individuals, people with pacemakers or other implanted medical devices, people using mobility devices, and service animals.

Please help us keep the process moving smoothly by leaving prohibited items, including fi****ms, knives, pepper spray, mace, and electronic smoking devices, at home. 🚫

The devices will be implemented in a phased approach, starting with Emergency Departments at all of our hospitals.

Learn more about what to expect 📲 BaystateHealth.org/visitors

Honoring a legacy of cancer care while looking toward the future. 💙

As prepares for the planned transition of Mercy Medical Center to Baystate on November 1, 2026, we’re pleased to announce that Dr. Agnes McAuliffe has been named Medical Director of the Sister Caritas Cancer Center at the future Baystate Mercy Hospital!

Dr. McAuliffe brings extensive expertise in hematology and medical oncology, along with a deep commitment to compassionate, patient-centered care. In her role, she will lead the Sister Caritas Cancer Center’s program and help shape the future of cancer care for our community. 🏥

As we look ahead, our commitment is clear — Dr. McAuliffe emphasizes, “We are committed to delivering compassionate, expert cancer care that makes a difference in people’s lives... As we move forward, it is our responsibility to honor and continue the Sister Caritas Cancer Center’s legacy of care, ensuring that our community receives the highest quality treatment and support now and into the future”. 🤝

✨ New Date. New Location. Same Great Mission. ✨

The Foundation Noble Ball is headed to a new month and a new venue this year!

🗓️ Saturday, October 24, 2026
⏰ 6 – 11:30 p.m.
📍 Naismith Basketball Hall of Fame, Springfield

Join us for a special evening supporting the future of Emergency Medicine at Baystate Noble Hospital. Proceeds from the Noble Ball will help invest in the care our community can count on for years to come.

Save the date and we’ll see you in October! 💙

September is your last chance to make a gift that counts towards our Healthier Tomorrows campaign at ! 💙

Why does this matter? Because it’s not only a historic investment in our hospital, but also a chance to ensure that high quality, innovative, personalized care is strengthened for our children and grandchildren. 👨‍👩‍👧‍👦

Your generosity today creates a healthier future for generations of families across . Click the 🔗 in the comments below and consider supporting our fall fundraising priority, the Baystate Noble Hospital Emergency Department.

Once complete, the new Baystate Noble ED will be a cornerstone of our community— providing quality and compassionate care in a modern space designed to meet the growing needs of our community. Any amount makes a lifesaving difference! 🏥

For people diagnosed with cancer, radiation therapy can be an important part of their treatment. At ’s D’Amour Center for Cancer Care, many of those patients are greeted by Kemani Harriott, a radiation therapist who utilizes a medical linear accelerator to deliver precise, targeted radiation treatments. ☢️

While the technology plays a critical role, she knows it's the human connection that patients often remember most. Guiding people through one of the most difficult times in their lives is what makes her work so meaningful, and providing compassionate, skilled care is the part of the job she loves most. 🖤

Learn more about Kemani's role, as well as our other team members "behind the precision", through the link in the comments below! ⤵️

It's the most wonderful time of the year! 🎒

This back-to-school season, and Health New England came together to help local students start the school year with something every child deserves: the tools and confidence to learn and succeed.

From Springfield to Greenfield, Palmer to Westfield, our team members and community partners collected school supplies to support the United Way of the Franklin & Hampshire Region, Massachusetts, United Way of Pioneer Valley, as well as the region's elementary and middle schools. Collectively, we are helping support more than 400 classrooms, 700 teachers and staff, and 6,000 students across the communities we serve! 📚✏️

Thank you to everyone in our community for helping kids head ready to learn! 💙

When Dr. Seth Gemme, Chief Physician Executive of and President of Baystate Medical Practices, meets his patients, he sees more than a medical condition—he sees a person in need of care, comfort, and hope. 🙏

Many of his own family members and friends trust Baystate Health in their most vulnerable moments. Here, we are neighbors caring for neighbors, and that makes ALL the difference. 🩺

Now, we’re turning to our community to help us create the new Baystate Noble Hospital Emergency Department, a modern facility equipped for the future of care.

Can we count on your support this month, before our Healthier Tomorrows campaign comes to an end? Link to give is in the comments below! 💙

Two western Mass powerhouses. One shared commitment to our community. 💙❤️

We’re excited to expand our longstanding partnership with University of Massachusetts Athletics | Learfield through a new, multi-year agreement!

Starting this UMass Football season, you’ll see the logo on both 25-yard lines at McGuirk Alumni Stadium, marking the first time a brand’s logo will be featured on their gridiron, along with a new presence at the Mullins Center for UMass Hockey and UMass Men's Basketball / UMass Women's Basketball. 🏈🏒🏀

This partnership is about more than branding. It’s about investing in future generations—from supporting UMass students through clinical placements, internships and research opportunities to creating memorable experiences for young fans through the Junior Captain of the Game program.

Baystate Health and UMass Amherst share deep roots in , and we’re proud to continue working together to help our communities, students, families and future leaders thrive.

Here’s to many more years of partnership and Minutemen pride! 🤝