Vital Interaction

Welcome to Vital Interaction's page! We are a healthcare software company that helps medica

We are a software company that helps medical practices automate and customize communication with patients.

10/17/2022

We’re excited to join at their annual summit this year in Austin, TX from
October 24-26. We’d love to see you there – find us in the exhibit hall at booth #38. . Sign up for a demo at our booth and earn a $100 gift card: https://hubs.ly/Q01pLtDF0

09/28/2022

We're looking forward to sharing Vital Interaction with AAO members this weekend in Chicago! If you're interested in learning more about our Patient Communication Solutions, schedule a demo at our booth (#1636): https://hubs.ly/Q01nv0cK0 (you can earn a $50 gift card!)

Raleigh Ophthalmology | Vital Interaction 09/07/2022

Raleigh Ophthalmology | Vital Interaction

Leveraging Vital Interaction, Raleigh Ophthalmology was able to achieve a 50% reduction in no-show rate. See how in our latest case study:

Raleigh Ophthalmology | Vital Interaction Raleigh Ophthalmology has been serving patients from all over North Carolina for over 40 years. In addition, to complete ophthalmologic services, they provide subspecialty care in Cataract, Cornea, Pediatrics, Glaucoma, Oculoplastics/Cosmetics, and Comprehensive Eye Care.

Data Driven Insights on the Path to Measuring ROI 12/07/2021

Data Driven Insights on the Path to Measuring ROI

How effective are your marketing initiatives?

Join us Monday, December 13th 11:00AM CT to learn how to take the necessary steps to track and analyze patient outreach efforts provides invaluable insights. Our experts will not only guide you through the process and how to measure ROI on your marketing campaigns, they will also review best practices to save you time and resources.

https://guidance.vitalinteraction.com/valet-health-data-driven-insights-on-the-path-to-measuring-roi

Data Driven Insights on the Path to Measuring ROI During this webinar you will learn the steps to take in order to recover patients who have slipped through the cracks. Our subject matter experts will detail patient engagement strategies and go over multiple case studies that prove how effective automated solutions are.

What is RPA? 4 Benefits of Automation in Healthcare | Vital Interaction 08/31/2021

What is RPA? 4 Benefits of Automation in Healthcare | Vital Interaction

By the end of 2023, half of the healthcare providers in America will be invested in . Learn how practices are using it today!



https://www.vitalinteraction.com/what-is-rpa-4-benefits-of-automation-in-healthcare/

What is RPA? 4 Benefits of Automation in Healthcare | Vital Interaction     Gartner predicts that by the end of 2023, half of the healthcare providers in America will be invested in RPA. If that leaves you asking ‘What is RPA,’ you are not alone. The practice of implementing automation in healthcare is growing industry wide, as practice leaders learn how to improv...

Optimize Your Vaccine Strategy 08/24/2021

Optimize Your Vaccine Strategy

Missed Our Last Webinar?

We still have spots open for our ! Join us Thursday, August 26th where one of experts will detail best practices for creating amongst your patients so they schedule appointments in time.

Sign Up Now : https://www.eventbrite.com/e/optimize-your-vaccine-strategy-tickets-165768675571?aff=Facebook

Optimize Your Vaccine Strategy We'll discuss step by step how to engage your patients to schedule vaccination appointments.

Is it Flu Season Time Again? Improve Your Flu Shot Patient Outreach Today! | Vital Interaction 08/09/2021

Is it Flu Season Time Again? Improve Your Flu Shot Patient Outreach Today! | Vital Interaction

Are you ready for flu season?

The CDC recommends Americans get their flu shot by the end of October, so it's time to start planning! The first step: Assessing and improving your current patient outreach strategy



https://www.vitalinteraction.com/is-it-flu-season-time-again-improve-your-flu-shot-patient-outreach-today/

Is it Flu Season Time Again? Improve Your Flu Shot Patient Outreach Today! | Vital Interaction Are you ready for flu season? The CDC recommends Americans get their flu shot by the end of October, so it's time to start planning!

Optimize Your Vaccine Strategy 08/05/2021

Optimize Your Vaccine Strategy

Start planning early for !

Reserve a time slot for our FREE where one of experts will detail best practices for creating amongst your patients so they schedule appointments in time.

You'll learn:
-Steps to create effective strategies to spread vaccine awareness
-Methods to tracking and creating reports on vaccinated vs unvaccinated patients
-Safety nets your practice can employ to recapture patients that missed vaccination appointments



Sign Up Now : https://www.eventbrite.com/e/optimize-your-vaccine-strategy-tickets-165184058967?aff=Facebook

Optimize Your Vaccine Strategy We'll discuss step by step how to engage your patients to schedule vaccination appointments.

Four Steps to Improving Patient Education | Vital Interaction 08/03/2021

Four Steps to Improving Patient Education | Vital Interaction

includes providing high quality education with personalized outreach based on individual health and wellness needs so your patients feel confident in their treatment plans as well as their services your provides. Learn more about how you can improve your :



https://www.vitalinteraction.com/four-steps-to-improving-patient-education/

Four Steps to Improving Patient Education | Vital Interaction Patient care includes providing high quality education with personalized outreach based on individual health and wellness needs so your patients feel confident in their treatment plans as well as their services your medical practice provides

Recover Your Lost Patients 07/20/2021

Recover Your Lost Patients

It's not too late!

Sign up now for our FREE webinar Thursday, July 22nd at 11:00am CT. Learn how to strategize using reactivations to bring patients back to your office!



https://www.eventbrite.com/e/recover-your-lost-patients-tickets-161802099435?aff=facebook

Recover Your Lost Patients Sign up for our free webinar to learn how to recover your lost patients to increase appointment volume and revenue

Improving Patient Satisfaction with Your Consent Process | Vital Interaction 07/13/2021

Improving Patient Satisfaction with Your Consent Process | Vital Interaction

Looking to improve your ? It's time to review your patient outreach strategies! Check out our latest blog post for best practices in your approach to patient messaging, keeping in mind while complying with messaging regulations:

https://www.vitalinteraction.com/improving-patient-satisfaction-with-your-consent-process/

Improving Patient Satisfaction with Your Consent Process | Vital Interaction   Creating and implementing a consent process that aligns with legal requirements with patient satisfaction in mind requires some strategic planning. The first thing to consider is what kind of messages you can send without obtaining your patients’ consent.   Healthcare Treatment Purpose Exempti...

07/06/2021

Eventbrite - Log In and Sign In

It's not too late!

Sign up now for our FREE webinar Wednesday, July 7th at 11:00am CT. Learn how to strategize using reactivations to bring patients back to your office!

https://www.eventbrite.com/e/recover-your-lost-patients-tickets-162064042915

Eventbrite - Log In and Sign In Eventbrite brings people together through live experiences. Discover events that match your passions, or create your own with online ticketing tools.

Why Medical Practices are Losing Patients and Strategies to Improve Patient Retention Rates | Vital Interaction 06/29/2021

Why Medical Practices are Losing Patients and Strategies to Improve Patient Retention Rates | Vital Interaction

Learn how healthcare practices are improving patient retention rates with automation. Do you give patients the tools they need to quickly cancel and reschedule appointments? Add mobile, text messaging, and online rescheduling workflows and improve your patient communications with automation. We can help you reduce staff time spent on appointment scheduling. Learn how: https://www.vitalinteraction.com/why-medical-practices-are-losing-patients-and-strategies-to-improve-patient-retention-rates/

Why Medical Practices are Losing Patients and Strategies to Improve Patient Retention Rates | Vital Interaction What happens when your patients miss appointments? Learn what factors make rescheduling difficult and how reactivation strategies improve patient retention!

Improving Patient Engagement with Automated ‘Bulk Messaging’ Outreach Tools | Vital Interaction 06/15/2021

Improving Patient Engagement with Automated ‘Bulk Messaging’ Outreach Tools | Vital Interaction

Looking to improve ? Read our latest blog to discover how our Bulk Sending feature can help! https://www.vitalinteraction.com/improving-patient-engagement-with-automated-bulk-messaging-outreach-tools/

Improving Patient Engagement with Automated ‘Bulk Messaging’ Outreach Tools | Vital Interaction Vital Interaction automates workflows for your practice while also increasing patient engagement - use our Bulk Sending feature to improve patient outreach!

The Future of Healthcare Data Management and FHIR APIs | Vital Interaction 05/25/2021

The Future of Healthcare Data Management and FHIR APIs | Vital Interaction

Do your data management systems and tools communicate? Sharing data between systems should be simple and safe for providers, but adding new tools can result in high-tech hiccups. Before you select a new tool, it’s best to understand how the data management standards are changing and evolving in the healthcare industry. Learn more: https://www.vitalinteraction.com/the-future-of-healthcare-data-management-and-fhir-apis/

The Future of Healthcare Data Management and FHIR APIs | Vital Interaction Do your data management systems and tools communicate? Sharing data between systems should be simple and safe for providers, but adding new tools can result in high-tech hiccups. Before you select a new tool, it’s best to understand how the data management standards are changing and ev...

Cancellation Links in Group Messaging | Vital Interaction 05/11/2021

Cancellation Links in Group Messaging | Vital Interaction

How do you contact patients to reschedule an upcoming appointment or communicate an unplanned office closure? When an emergency strikes, the last thing you have time to do is contact each patient individually. With Group Messaging features from Vital Interaction, you can prepare in advance and deploy automated communications at the touch of a button. Contact patients how they choose, with email, text, or voice recorded messages.

https://www.vitalinteraction.com/cancellation-links-in-group-messaging/

Cancellation Links in Group Messaging | Vital Interaction Learn how Vital Interaction's Group Messaging Feature benefits both your staff and patients.

Patient Health Automated Communications Compliance and Strategies | Vital Interaction 04/27/2021

Patient Health Automated Communications Compliance and Strategies | Vital Interaction

Are your tools compliant with federal regulations? Learn more about the different patient consent strategies we support when contacting patients via email, text, and phone. https://www.vitalinteraction.com/patient-health-automated-communications-compliance-and-strategies/

Patient Health Automated Communications Compliance and Strategies | Vital Interaction Strategize how to effectively utilize automated communications with your patients while complying with patient consent regulations.

Challenges Practices Are Having with Covid-19 Vaccinations | Vital Interaction 04/13/2021

Challenges Practices Are Having with Covid-19 Vaccinations | Vital Interaction

Automation is helping professionals like you share important COVID-19 vaccine information with patients. From scheduling vaccine appointments to following up with patients who need a second dose, automating patient communications helps reduce administrative costs and improve appointment scheduling rates. Learn more today.

https://www.vitalinteraction.com/challenges-practices-are-having-with-covid-19-vaccinations/

Challenges Practices Are Having with Covid-19 Vaccinations | Vital Interaction     Healthcare professionals know only too well how many patients fall through the cracks and end up not accessing essential care unless someone follows up to remind them of appointments and services due. During the global rollout of COVID-19 vaccinations we must help ensure that patients not only...

Timeline photos 04/02/2021

Online reputation management is important for all business leaders, including healthcare professionals. If you aren’t tracking and managing your online patient reviews on Google and other websites, you’re missing an opportunity to connect with more patients online. With Vital Interaction’s help, you can automate patient satisfaction surveys and improve online reviews today.

Learn more by reaching out to [email protected]!

How a Leading Pain Practice Improved Patient Engagement with Automation | Vital Interaction 03/30/2021

How a Leading Pain Practice Improved Patient Engagement with Automation | Vital Interaction

A leading pain practice partnered with Vital Interaction to find out what type of patient communications deliver the best engagement rates and help increase follow-up appointment scheduling. Together, we tested personalized voicemail messages, emails and texts and helped deliver $1M in lost revenue. Learn how you can save staff time and improve appointment scheduling results with automated patient messaging today.


https://www.vitalinteraction.com/how-a-leading-pain-practice-improved-patient-engagement-with-automation/

How a Leading Pain Practice Improved Patient Engagement with Automation | Vital Interaction We talk to lots of practices who realize once they start digging that they have quite a few patients slipping through the cracks, yet most have never tracked it or even done the analysis to see. For some patients, these missing appointments could have real impacts on their health and recovery. But a...

Reducing Staff Turnover with Eligibility and Authorization Automations | Vital Interaction 03/09/2021

Reducing Staff Turnover with Eligibility and Authorization Automations | Vital Interaction

How much time does your administrative staff spend each day helping patients understand their health coverage details, from costs to eligibility? If you’re not automating insurance workflows, you are missing out on daily patient interactions that your staff want to deliver. Learn how you can implement today.

https://www.vitalinteraction.com/reducing-staff-turnover-with-eligibility-and-authorization-automations/

Reducing Staff Turnover with Eligibility and Authorization Automations | Vital Interaction Understanding the complex details of our own health insurance coverage isn’t easy. That’s why health care providers are there to help. But that takes staff time away from patient care. That’s where Vital Interaction’s insurance eligibility and authorization automation tools can help. Learn h...

Stress Care of New Jersey Uses Vital Interaction Client Reactivation Campaign to Improve Patient Recall Rates | Vital Interaction 02/23/2021

Stress Care of New Jersey Uses Vital Interaction Client Reactivation Campaign to Improve Patient Recall Rates | Vital Interaction

Stress Care Clinic improved patient rescheduling rates by 40% with help from Vital Interaction. Learn how you can automate both patient communications and recall workflows to increase appointment rescheduling rates and generate new revenue.

https://www.vitalinteraction.com/stress-care-of-new-jersey-uses-vital-interaction-client-reactivation-campaign-to-improve-patient-recall-rates/

Stress Care of New Jersey Uses Vital Interaction Client Reactivation Campaign to Improve Patient Recall Rates | Vital Interaction     Stress Care of New Jersey is a leading provider of outpatient behavioral health and addiction treatment, offering a wide array of services specialized for mental health, physical, and/or substance use needs. Working together, Stress Care of New Jersey and Vital Interaction designed patient rea...

02/09/2021

Practices saw record numbers of appointment cancellations last year as -19 caused many to delay . In general, all practices have patients who go missing throughout the year, not scheduling follow up appointments or missing scheduled ones.
We’ve created this short video to share how Vital Interaction can help you find and reach patients who miss appointments quickly with . You can reduce the time it takes staff to follow-up and increase appointment scheduling with automated communications.
https://youtu.be/tGsusmvMd6Q

Lessons Learned from Implementing Telehealth During a Pandemic | Vital Interaction 01/26/2021

Lessons Learned from Implementing Telehealth During a Pandemic | Vital Interaction

In 2020 the healthcare industry deployed telehealth services in greater amounts than ever before while responding to . We’re sharing lessons learned to help practices like yours implement effectively this year.Learn how Vital Interaction is helping providers improve patient communications and reduce appointment cancellation and no-show rates.

https://www.vitalinteraction.com/lessons-learned-from-implementing-telehealth-during-a-pandemic/

Lessons Learned from Implementing Telehealth During a Pandemic | Vital Interaction Learn how taking advantage of Telehealth can help reduce no-shows at your medical practice.

01/14/2021

Contactless solutions have been crucial in handling . Did you know that Vital Interaction empowers your patients to fill out paperwork online before their visits? Not only does eliminate a step during an in-office visit, but this also reduces the contact between patients and your staff

Reach out to see how we can grow your practice today!

Growing your practice with automation and patient satisfaction | Vital Interaction 01/12/2021

Growing your practice with automation and patient satisfaction | Vital Interaction

New year, new goals for your medical practice! Where better to start than leveraging to improve workflows and provide other ! Check out how we were able to help Sabates Eye Centers and reach out today to see how we can help you save time to focus on patients!

https://www.vitalinteraction.com/growing-your-practice-with-automation-and-patient-satisfaction/

Growing your practice with automation and patient satisfaction | Vital Interaction   Sabates Eye Centers is a medical group practice serving patients in five locations across Missouri and specializing in Ophthalmology and Optometry. With help from Vital Interaction and our partner SatisfiedPatient, the Sabates team has improved online patient reviews to an average of 4.9 stars. T...

Timeline photos 10/13/2020

Healthcare Innovations to Tackle COVID Impact 💡 - https://mailchi.mp/vitalinteraction/telehealth-tools-that-patients-want-text-messaging-8028738

Timeline photos 09/28/2020

Telehealth Tools That Patients Want: Text Messaging 📱 - https://mailchi.mp/vitalinteraction/telehealth-tools-that-patients-want-text-messaging

Telephone

Address


503 E 6th St, Suite C
Austin, TX
78701-3733

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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