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Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from OpenText, Software Company, 275 Frank Tompa Drive, Waterloo, ON.

OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology.

Why Most Enterprise AI Failures Aren't Technical 06/02/2026

Getting an AI pilot off the ground is one thing. Scaling it across the business is another.

OpenText EVP, Chief Digital Officer and CIO Shannon Bell explores that reality in a recent CIO.inc interview, discussing why agentic AI raises the stakes for accountability, what data lineage means in practice, and why organizations need risk frameworks in place before they scale.

These are critical considerations for organizations moving from AI experimentation to enterprise-wide adoption.

Read more here: https://www.cio.inc/most-enterprise-ai-failures-arent-technical-a-31822

Why Most Enterprise AI Failures Aren't Technical Enterprise AI often fails not because the models are weak, but because organizations lack operational maturity. OpenText's Shannon Bell explains why governance,

05/29/2026

“Identity is the new perimeter, but vulnerability management is still the unlocked window.”

If you work in cybersecurity, IT, risk management, or support SMB environments, this new episode of delivers practical insight into where attackers are succeeding and what organizations need to do next.

Discover more insights on vulnerability management and the 2026 Verizon DBIR here: https://bit.ly/4u0FUH2

05/27/2026

Faster billing. Fewer disputes. Stronger customer trust.

Watch this video to learn how NW Natural improved invoice accuracy, accelerated billing cycles, increased cash flow, and reduced disputes by connecting knowledge to process with enterprise content management.

Learn more: https://bit.ly/46CzPsh

05/22/2026

Truth or overhyped AI headline? ⬇️

Google has uncovered the first real-world case of threat actors using AI assistance during zero-day exploit development. 👀

Uncover the answer in this new episode of , available now: https://bit.ly/4fyN8hH

05/15/2026

SMBs don’t need bigger budgets to improve cybersecurity. They need smarter strategy.

In this episode of , we sit down with MK Palmore to explore why small and medium-sized businesses are becoming prime targets for cyberattacks, and why traditional enterprise security models often fail them.

Drawing on more than three decades of experience across the FBI and Fortune 500 leadership roles, MK shares how SMBs can rethink cybersecurity through a more scalable, cost-effective “fractional CISO” approach.

Listen in now: https://bit.ly/4uFNCqw

05/12/2026

Planning ahead? Pre‑registration for 2026 in Orlando is now open.

Getting on the list early gives you access to early‑bird pricing and an opportunity to be entered to win one of five full conference passes plus a three‑night stay at the Hyatt Regency Orlando.

If OpenText World is on your radar, now’s a good time to sign up and stay in the loop: https://web.cvent.com/event/120ea660-a853-4aef-af15-90b5768d6b4f/summary-1

04/30/2026

Cybersecurity has entered a new era, and prevention alone is no longer enough.

For CISOs and security leaders, this conversation is all about reframing success: Keeping attackers out and ensuring the business survives. Listen now: https://bit.ly/48AnvZM

04/24/2026

MSPs are facing a rapidly shifting threat landscape, and our new episode breaks down what they need to know for 2026.

We unpack key insights from the OpenText 2026 Cybersecurity Threat Report: MSPs Edition, including the rise of identity‑based attacks, evolving ransomware tactics, and the risks tied to unmanaged AI tools.

A quick, practical listen for any MSP focused on strengthening customer protection and resilience.

🎧 Listen here: https://bit.ly/4u1X6MD

04/23/2026

At OpenText, we run on the technology we build.

As Shannon Bell shared at , being customer zero means using our own solutions every day. It’s how we drive innovation, stay accountable, and deliver results that actually hold up in the real world.

The first hand experience is invaluable, shaping how we improve our capabilities and deliver better outcomes for our customers.

04/22/2026

🌱 Proud moment for OpenText! 🌱

We’re honoured to be recognized as one of Canada’s Greenest Employers for 2026, our third consecutive year winning this award. This recognition reflects our ongoing commitment to building a more sustainable future, through our workplaces, our operations, and our people.

A big thank you to our colleagues who continue to turn sustainability goals into everyday action. Together, we’re making progress that matters.

Learn more: https://lnkd.in/denMq59

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275 Frank Tompa Drive
Waterloo, ON
N2LOA1