Datacentrix

As digital transformation continues to reshape business operations, organisations need communication platforms that are not only reliable and secure, but also flexible enough to adapt to changing customer expectations and operational demands.

Datacentrix's CPaaS platform enables organisations, from mid-market businesses to large enterprises, to consolidate communication into a single, integrated environment.

Unlock greater value from your communication ecosystems. Find out how:https://www.datacentrix.co.za/uploads/8/3/1/1/83111140/datacentrix_datacentrix_launches_enterprise_cpaas_platform_092026.pdf

One of the key pillars for a successful AI journey is to eliminate the ‘garbage in, hallucination out’ scenario resulting from too much inconsistent data. To deliver a successful AI project, consistent, quality data is a non-negotiable, says Shakeel Jhazbhay, General Manager: Digital Business Solutions at Datacentrix.

Jhazbhay will be participating in a panel discussion at the OpenText Summit Africa 2026 entitled: ‘The AI Reality Check: From Experimentation to Enterprise Impact’, alongside Groote Schuur Hospital, a Datacentrix customer. The discussion will tap into the lessons learned from the hospital’s electronic patient record journey.

The OpenText Summit Africa 2026 will be held on Thursday, 3 September at The Canvas in Riversands, Johannesburg. Read more here: https://www.itweb.co.za/article/data-foundations-crucial-to-get-ahead-in-the-ai-race/G98YdqLGnGoMX2PD?utm_source=dailyEnews_link&utm_medium=email

Data foundations crucial to get ahead in the AI race Many businesses are still struggling to translate their AI investment into real business value, says Shakeel Jhazbhay, GM of digital business solutions at Datacentrix.

The AI conversation is changing.

We’ve moved from asking “What can AI do?” to the much more important question: “How do we make AI deliver real business value at scale?”

Shakeel Jhazbhay, General Manager at Datacentrix Digital Business Solutions will be joining a group of technology and business leaders at OT Summit Africa 2026 for the Client Panel: “The AI Reality Check: From Experimentation to Enterprise Impact.” Together with leaders from Nedbank, SANRAL, Groote Schuur Hospital and University of Pretoria, the discussion will unpack the realities of moving from pilots and proofs of concept to responsible, enterprise-wide AI adoption.

Expect an honest conversation around value, governance, scalability, challenges and the lessons organisations are learning along the way. If AI is on your organisation’s agenda, this is a conversation you won’t want to miss.

View the programme and register your interest to receive an invitation: https://events.opentext.com/en-za-otsummit-africa-2026?ref=otsummit-page&utm_campaign=FY27-Q1-EMGM-AFR-EIM-FM-OT-Summit-Africa&utm_source=marketing&utm_medium=organic-social&utm_content=event-tier1-proprietary&utm_term=otsummit-page

Many businesses are reassessing earlier cloud decisions as they grapple with securing increasingly distributed environments across public cloud, private cloud and on-premises infrastructure. In our latest trend piece, Datacentrix talks about the new phase of cloud maturity organisations are currently entering and why cloud security is increasingly becoming a question of accountability rather than adoption.

The article tackles the shared responsibility model, the growing complexity of hybrid cloud environments, and discusses why organisations need to evolve their security strategies to maintain visibility, resilience and control. Read the full story here. https://lifestyleandtech.co.za/ai-cloud/article/2026-07-08/cloud-security-enters-reality-check-as-companies-rethink-accountability

Cloud security enters reality check as companies rethink accountability For years, cloud adoption was positioned as a fast track to agility, scalability and digital transformation.

Datacentrix is helping organisations transform customer engagement with the launch of its enterprise CPaaS platform, enabling seamless, omnichannel communication across voice, messaging and digital channels. Designed to simplify business communications, the solution empowers companies to deliver more connected, responsive and personalised customer experiences at scale.

Find out more here: https://www.itweb.co.za/article/datacentrix-launches-enterprise-cpaas-platform-to-simplify-business-communication-enhance-customer-engagement/rxP3jqBEnpmMA2ye?utm_source=dailyEnews_link&utm_medium=email

Datacentrix launches enterprise CPaaS platform to simplify business communication, enhance customer engagement Datacentrix's Communication Platform as a Service offering enables companies to consolidate communication into a single, integrated environment.

AI is reshaping the way that organisations use and process data, and, in our newest byline article, Datacentrix discusses why true cloud sovereignty depends on control, accountability and governance. We look at the growing influence in South Africa of PoPIA on cloud procurement decisions, the risks associated with global AI platforms, and why organisations must move beyond simple data residency requirements to ensure genuine control over their information in an increasingly interconnected digital world.

Read the full article here.
https://www.itweb.co.za/article/cloud-sovereignty-for-the-ai-age/Kjlyr7wBpOrvk6am?utm_source=dailyEnews_link&utm_medium=email

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Datacentrix has reaffirmed its ongoing commitment to education and skills development, with a series of recent CSI initiatives aimed at benefiting schools and learners across Gauteng and KwaZulu-Natal. Recent donations include notebooks, educational resources and infrastructure support, assisting learners with special educational needs, advancing maths and science education, supporting teacher development programmes and expanding access to digital learning tools.

Read the full story here. https://www.itweb.co.za/article/datacentrix-continues-to-invest-in-education-through-targeted-csi-donations-across-sa/6GxRKMYQxm2Mb3Wj?utm_source=dailyEnews_link&utm_medium=email

Datacentrix continues to invest in education through targeted CSI donations across SA The company has reinforced its commitment to local education through a series of corporate social investment initiatives at schools in Gauteng and KwaZulu-Natal.

Datacentrix has been awarded 100 trees by PaperCut Software partner, Plankomat SA, as part of the ‘PaperCut Grows’ campaign, a global initiative aimed at becoming a positive force for ecological renewal. The award recognises Datacentrix's Managed Print Services' efforts to help organisations to reduce unnecessary printing, lower paper consumption and minimise environmental impact through intelligent print management technologies. The donated trees, which will be planted on behalf of a Datacentrix customer, support broader reforestation efforts and reinforce the role that smarter printing strategies can play in advancing corporate sustainability goals.
To find out more on the ‘PaperCut Grows’ campaign, please read the full article here: https://www.itweb.co.za/article/datacentrix-recognised-with-100-trees-through-plankomats-papercut-grows-campaign/wbrpO7g2QVWvDLZn?utm_source=dailyEnews_link&utm_medium=email

Datacentrix recognised with 100 trees through Plankomat’s PaperCut Grows campaign PaperCut Grows is designed to go beyond traditional sustainability measures by enabling organisations to become ‘forest positive’ – replacing more trees than are used in printing.

Organisations racing to adopt artificial intelligence may be overlooking a critical challenge; the quality and accessibility of the information powering these initiatives. In a new thought leadership story, Datacentrix considers the growing impact of 'dark data' and explains why information readiness, governance and data cleansing are essential foundations for successful AI adoption.

The article looks at the business risks linked to unmanaged data and provides practical guidance on preparing information environments for meaningful AI-driven outcomes.

Read the full story here: https://www.itweb.co.za/article/shedding-light-on-dark-data-a-critical-step-before-ai-can-deliver-value/JN1gPvOA8kxMjL6m?utm_source=dailyEnews_link&utm_medium=email

Shedding light on dark data; a critical step before AI can deliver value For organisations looking to unlock the next phase of digital transformation, illuminating dark data is no longer optional, says Shakeel Jhazbhay, GM: Digital Business Solutions at Datacentrix.