HQAA

Steve explains how to get more out of your accreditation and survey process with annual visit requirements.

Same Time Next Year The changes were made by CMS to prevent fraud, waste, and abuse. There is added value to this increase in scrutiny and cost.

Steve explains that many of the accreditation standards deal with some aspect of education, whether directly or indirectly, and how this benefits everyone.

It All Comes Down to Education Staff, customer, and referral education is the responsibility of the DME and to succeed, DME’s need to educate clearly, efficiently, and completely.

Steve offers advice on bringing in patients to fulfill CMS new requirements.

How to Find Patients for Your New DME The 2025 CMS ruling against mock files creates a catch-22 to find real patients. Let’s look at some strategies to comply with this challenging requirement.

Steve explains how assembling the information beforehand provides staff with peace of mind and makes the survey inspection process that much easier.

What’s in Your ‘GO BAG’? So, what should a typical DME put in their GO BAG? Every organization will be a little different, but generally this is what makes sense for most companies

Steve details the most troublesome, the most frequently cited, and the apparently, the most difficult deficiencies to comply with in daily operations

Last Year’s ‘Top’ Deficiencies It’s useful to review so all companies can make these standards a priority. I looked back at 3-4 years of survey reports for myself and several colleagues.

The Best Christmas Party I Ever Attended - Family gatherings and neighborhood get togethers are very special, but one of the best memories I have is a Christmas party at a DME.

The Best Christmas Party I Ever Attended Family gatherings and neighborhood get togethers are very special, but one of the best memories I have is a Christmas party at a DME.

Steve explains the challenges and important points to consider regarding Hospice contracts

Zen & The Art of Hospice Contract Maintenance Establishing and maintaining hospice contracts is both an ART and a SCIENCE. If you are chasing hospice contracts, keep in mind the following:

Let’s look at four of the most helpful resources that every organization has access to during their journey to accreditation.

Helpful Resources: How the HQAA Website Can Be Your BFF Using these available resources, which are accessible on your computer 24/7, should make the process less intimidating and more manageable.

State Regulations: Where to Look - Navigating the law and regulation that comes with state DME licensure is complex, but the Palmetto GBA searchable database will answer all your questions.

State Regulations: Where to Look Navigating the law and regulation that comes with state DME licensure is complex, but the Palmetto GBA searchable database will answer all your questions.

Steve shares things to keep in mind when setting up your DME scope of services!

When It Absolutely, Positively Needs to Be There Overnight Organizations should be very clear about their scope of service, and what services, equipment, and supplies can be delivered, set up, repaired after hours