HQAA

Steve details the most troublesome, the most frequently cited, and the apparently, the most difficult deficiencies to comply with in daily operations

Last Year’s ‘Top’ Deficiencies It’s useful to review so all companies can make these standards a priority. I looked back at 3-4 years of survey reports for myself and several colleagues.

The Best Christmas Party I Ever Attended - Family gatherings and neighborhood get togethers are very special, but one of the best memories I have is a Christmas party at a DME.

The Best Christmas Party I Ever Attended Family gatherings and neighborhood get togethers are very special, but one of the best memories I have is a Christmas party at a DME.

Steve explains the challenges and important points to consider regarding Hospice contracts

Zen & The Art of Hospice Contract Maintenance Establishing and maintaining hospice contracts is both an ART and a SCIENCE. If you are chasing hospice contracts, keep in mind the following:

Let’s look at four of the most helpful resources that every organization has access to during their journey to accreditation.

Helpful Resources: How the HQAA Website Can Be Your BFF Using these available resources, which are accessible on your computer 24/7, should make the process less intimidating and more manageable.

State Regulations: Where to Look - Navigating the law and regulation that comes with state DME licensure is complex, but the Palmetto GBA searchable database will answer all your questions.

State Regulations: Where to Look Navigating the law and regulation that comes with state DME licensure is complex, but the Palmetto GBA searchable database will answer all your questions.

Steve shares things to keep in mind when setting up your DME scope of services!

When It Absolutely, Positively Needs to Be There Overnight Organizations should be very clear about their scope of service, and what services, equipment, and supplies can be delivered, set up, repaired after hours

Steve explains the requirement and applicable standards relating to Identifying certain titles and positions within your organization.

Say Their Names: Identifying Officers & Titled Roles in Your DME These are the standards that specify the identification of an officer or staff member to take responsibility for some task or area within the organization:

Boosting Morale Best Practices - Here are some suggested strategies to incorporate into your corporate culture to improve and maintain good morale

Boosting Morale Best Practices Here are some suggested strategies to incorporate into your corporate culture to improve and maintain good morale

Steve describes the process for a patient to acquire custom rehab equipment, the highly specialized billing, investment costs to build, service-specific standards applied, and rewards for providing them to patients

Complex Rehab All accreditation standards apply. In addition to the traditional accreditation standards, accrediting bodies have standards specific to the niche industry

Another Year Older… - All these annual tasks serve to stay on top of operations and ensure the organization is running efficiently. They are hallmarks of a proactive management

Another Year Older… All these annual tasks serve to stay on top of operations and ensure the organization is running efficiently. They are hallmarks of a proactive management

The Patient Acceptance Standard - The “Patient Acceptance” standard requires us to plan for those eventualities and make sure customer/patients get the care and service they should expect.

The Patient Acceptance Standard The “Patient Acceptance” standard requires us to plan for those eventualities and make sure customer/patients get the care and service they should expect.

Steve explains the conflict of interest standard for DME companies, and how be prepared for your accreditation survey

Conflict of Interest in the DME Industry Make sure the philosophy as well as the actual policy/procedure of handling conflicts is firmly ingrained in all employees and all aspects of your company.