GrayHair Software

The US Postal Service will observe Presidents' Day on Monday, February 16th. All Post Office locations will be closed and there will be no in-home mail delivery. Regular mail delivery and retail services will resume on Tuesday, February 17th.

💡 Did you know? We have a 1968 law to thank for this long weekend! Congress passed the Uniform Monday Holiday Bill specifically to move several federal holidays to Mondays. The goal wasn’t just to honor history, but to strategically give workers consistent three-day weekends throughout the year to boost morale and the economy.

The Halibut Cove Post Office in Homer, Alaska (ZIP 99603) isn't your typical building. It's a small houseboat permanently tied to a dock. Yep, your mail gets delivered to a floating office. Only in Alaska.

How will the latest USPS regulatory, pricing, and network changes impact your mailing strategy in 2026? 📬

From once-a-year rate increases to new discounts for deeper sortation and ongoing DFA network transformations, the stakes for mailers have never been higher.

Read the full Postal Updates executive summary and get the complete report for FREE:
https://hubs.ly/Q0428yJ10

We’re thrilled to announce the promotion of Samantha Ewald (Sam) to Head of Client Engagement! 🚀

Sam has been an invaluable leader during her eight-year tenure at GrayHair, consistently demonstrating exceptional performance and an unwavering commitment to our clients’ success. Having risen through the ranks of the Client Engagement team, she has been instrumental in driving the success of some of our largest and most demanding accounts, acting as a trusted advisor and a vital resource within the postal industry.

In her new capacity as Head of Client Engagement, Sam will leverage her extensive experience and deep understanding of our systems and data to further enhance GrayHair’s client success. Her ability to collaborate across teams and solve complex problems will be crucial as she focuses on delivering consistent, high-quality experiences and ensuring GrayHair's focus on the future remains client-centered.

Beyond her professional expertise, Sam’s impact on GrayHair’s company culture is profound. Whether she’s mentoring her team, utilizing her background in public speaking, or bringing her trademark "sports radio" competitive spirit to the office, she truly makes GrayHair a better place to work. (She is also the human caretaker of Tuffy, our famous unofficial mascot dog, immortalized in the stuffed dogs some of our clients may have sitting on their desks! 🐾)

Sam’s unique ability to bridge the gap between complex data outcomes and human connection makes her the perfect fit for this role. Please join GrayHair Software in congratulating Sam on this well-deserved milestone! 🎉

In 1958, jeweler Harry Winston donated the Hope Diamond to the Smithsonian. His shipping method? He wrapped it in brown paper, sent it via Registered Mail, and a mail carrier delivered it to the museum. Total cost for shipping a $1 million diamond: $145.29. Trust the process. 💎

Learn more USPS fun facts here: https://hubs.ly/Q03-p32Q0

Image: Harry Winston Hope Collection | https://hubs.ly/Q03-p65h0

In address quality, nothing is ever 100%.

PO Box Street Address (PBSA) formats are a great example. They look like normal street addresses, but they actually map back to PO Boxes. That makes them easy to mistake for physical addresses and hard to tell apart from CMRAs and real multi-unit locations.

If you work in a regulated industry, correctly identifying PBSAs and other proxy addresses is critical for both risk management and address quality.

Want a practical breakdown of how PBSAs work and why they matter for your data and compliance? Learn more: https://hubs.ly/Q03-nZTk0

Nothing is 100% – PBSAs - GrayHair Software Explore the nuances of PO Box Street Addresses and their impact on address quality and compliance challenges.

Wild but true: When Parcel Post launched, some parents thought "hey, this could work for kids too." An 8-month-old baby in Ohio was mailed to his grandmother a few miles away, and safely delivered by the mailman. USPS quickly shut that down with new regulations, but... yeah, that happened.

Learn more USPS fun facts here: https://hubs.ly/Q03-p0HV0

ACS™ vs. NCOALink® is not an either-or decision.

NCOALink® helps you clean up addresses before you mail by updating for permanent moves and supporting USPS move-update compliance. ACS™ tells you what happened after the mail enters the USPS system, including moves NCOALink® could not catch and issues that are not move related, like insufficient address or “not known at this address.

Used together, they reduce UAA mail, protect your budget, and give you a clearer picture of list quality and mailing performance.

Want a simple breakdown of when to use each tool and how to combine them? Learn more: https://hubs.ly/Q03-n--v0

ACS™ vs. NCOALink®: What’s the Difference? - GrayHair Software If you’ve been in the mailing world for more than five minutes, you’ve heard two acronyms tossed around: ACS™ (Address Correction Service) and NCOALink® (National Change of Address). Both are critical tools for managing undeliverable-as-addressed (UAA) mail, but they work in different ways an...

Before you could slide into DMs, before you could double-tap, before the internet even existed, people connected through mail. Letters, postcards, packages... USPS was Facebook, Instagram, and texting all rolled into one. The OG way to stay in touch. 📬

Learn more USPS fun facts here: https://hubs.ly/Q03-nXjX0

Attention mailers!

A Competitive Price Increase for packages is set for January 18, 2026, with the highest increase in Ground Advantage at 7.8%.

Learn more about it in our 18 page report: https://hubs.ly/Q03-nW1Y0

Forget gift cards. Want to let someone know they're special? Write their address directly on a potato, slap some stamps on it, and USPS will deliver it. No box needed. They call it "sending a tater" and it's 100% real.

Coconuts work too. 🥔✉️

Learn more USPS fun facts here: https://hubs.ly/Q03-LY3F0

📬 Big move from USPS on Market Dominant pricing.

USPS has petitioned the PRC to restructure how Market Dominant rates are set, including:

• Overhaul of the current inflation-based price cap.
• Expanded pricing authority for the USPS Board of Governors over five years.
• Signaled price path through 2027, including a possible July 2026 increase.
• An alternative “rate reset” of at least 22% if the cap is retained.

If Market Dominant products (First-Class, Marketing Mail, Periodicals) impact your budgets, you need to understand what’s coming. GrayHair Software keeps you informed!

Get the FREE briefing:

USPS Files to Restructure the Market-Dominant Rate-Setting System - GrayHair Software On December 22, 2025, the United States Postal Service (USPS) filed a significant petition with the Postal Regulatory Commission (PRC) seeking to restructure the rate-setting system for “Market Dominant” products (such as First-Class and Marketing Mail).