Call Center Power

Call Center Power is a professional services firm that builds, manages, scales and outsources call ce

Photos from Call Center Power's post 12/10/2021

Went to the Telarus Holiday Party tonight here in Plano. Great time. Met some awesome partners and new friends.

Photos from Call Center Power's post 12/10/2021

Great time at the Telarus Holiday Party tonight. Met a ton of great partners. Thank you Telarus.

Brian Redden on LinkedIn: CTG Discounts for Call & Contact Center Expo 11/30/2021

https://www.linkedin.com/posts/bredden1102_ctg-discounts-for-call-contact-center-expo-activity-6871582009504874496-QozG

Brian Redden on LinkedIn: CTG Discounts for Call & Contact Center Expo If you're a provider of contact center/customer engagement solutions, you don't want to miss out on exhibiting, speaking or sponsoring at the Call & Contact...

Call Center Power - Unleash the Power of Your Contact Center 11/22/2021

To continue meeting key performance indicators, maintain service levels, and absorb additional volume, contact center operations managers should consider the following:
- Use tools like prepopulating customer info or offering customer callbacks from agents to increase efficiency
- Evaluate process changes and route calls to the most skilled agents available
- Implement intuitive self-service options
- Make technological upgrades like chatbots, which are effective for customer resolution

Want more tips? Call us for a free consultation on how Call Center Power can help your organization streamline for additional cost savings.
https://lnkd.in/dMeWVMky

Call Center Power - Unleash the Power of Your Contact Center Build, manage, and scale your center of excellence with Call Center Power's vetted partners, experienced staff, and proven expertise.

Questions for Your Contact Center Outsourcing Vendor 11/15/2021

Basic request for proposal (RFP) questions are used to sort out the disastrous and horrible. Before hiring based on basic questions, it’s necessary to dig deeper. After all, a contact center operates on behalf of your business, interacting with your customers directly.

Here are some questions to ask your Contact Center Outsourcing Vendor:
- How will you respond to threats?
- How can you contribute to opportunities for growth?
- What types of services do you offer?
- Do you offer employee training and coaching?
- What differentiates you from other contact center outsourcing options?
- How big is your team?

Check out this blog for a deeper dive into how and why you should ask these questions:
https://lnkd.in/dmp96y2G

Questions for Your Contact Center Outsourcing Vendor Disaster can come in many forms when your business is using a contact center outsourcing vendor. Downturns in economy threaten call centers as budgets are..

Photos from Call Center Power's post 11/04/2021

This year's Channel Partners conference has been great. Met a bunch of potential new partners and made some new friends. Good stuff.

10/27/2021

Call Center Power is a professional services firm that builds, manages, scales and outsources call centers of excellence by leveraging vetted partners, experienced staff, and proven expertise.

Having spent more than three decades building and managing contact centers, Call Center Power has built a global network of vetted outsource partners. Using Call Center Power to connect with an outsource partner is an easy way to get the information you need without the hassle of the search. Minimize the risk. Maximize the results.

Led by a team with over 30 years of experience, Call Center Power has assembled an elite group of contact center experts, ready to jump into any challenge. Their diverse expertise and experience covers every functional element of the contact center space. Training, technology, workforce management, quality, operations and so much more. Call Center Power can help with any problem in your call center.

Call Center Power is a leading resource for a wide array of contact center technology solutions ranging from automation solutions, OMNI channel enablement, telephony infrastructure and more. Call Center Power has access to more than 200 premise and cloud-based, call center technology providers; giving its clients the “inside track” to the most effective & affordable solutions in the industry.

Want your business to be the top-listed Business in Sterling?
Click here to claim your Sponsored Listing.

Telephone

Address


Address: 43294 Fieldsview Court
Sterling, VA
20176

Opening Hours

Monday 7am - 9pm
Tuesday 7am - 9pm
Wednesday 7am - 9pm
Thursday 7am - 9pm
Friday 7am - 9pm
Saturday 7am - 6pm

Other Business consultants in Sterling (show all)
PhiYen Nguyen PhiYen Nguyen
Sterling, 20165

Faith, and trust I have, the more limitless the possibilities become for my family, career, and life.

Nausheen Saba Imran Nausheen Saba Imran
Sterling

Helping others

The Barstows The Barstows
Sterling, 20164

Helping Others

Eljoed Global Eljoed Global
Sterling
Sterling

We are here to help friends and families who are willing to be coached and mentored to build better life for themselves as well as generation yet unborn.

Tulio Healer Pereira Tulio Healer Pereira
1329 Shepard Drive
Sterling, 20164

Tulio Pereira (Healer Pereira). CO-Fundador VA Control Group. Whatsapp: +1 (703) 814-5752

Mundo Empresarial & Business Consulting Mundo Empresarial & Business Consulting
21682 HAZELNUT Square
Sterling, 20164

MUNDO EMPRESARIAL-BUSINESS CONSULTING

LaunchX LaunchX
Sterling, 20166

The re-engagement experts.

Markur LLC Markur LLC
107 Carpenter Drive Suite 220
Sterling, 20164

"Running Down Results"

SoozanSal SoozanSal
Sterling, 20165

Soozan’s Health Advice

AV Services, LLC AV Services, LLC
Mclearen Road
Sterling, 20164

Mobile Notary Public Signing Agent Asset Recovery Specialist I-9 Naturalization Documentation Tax Preparation Translations

eWISE LLC eWISE LLC
Sterling

Strategic process improvement, DevSecOps architectures, AI and Cloud implementation.

KZ Financial Services KZ Financial Services
44330 Mercure Cir, Office 162
Sterling, 20166

Embarked on a Mission to Cultivate Financial Prosperity for both Families and Entrepreneurs.