Customer Success by Design
We help businesses create customer experiences that increase their client's satisfaction, retention, and growth.
What does a customer-centric organization look like? Watch this video for quick tips on starting to think, speak, and act like a company that's dedicated to their customer's success!
Have you ever heard of Customer Success? Have you always wondered what exactly "it" is? This video will leave you able to:
1. Understand the problems customer success aims to solve
2. Define the customer success methodology
3. Gain exposure to the foundational pillars of customer success
4. Familiarize yourself with the top KPIs associated with customer success
05/11/2020
A very happy to all the out there.👩💻👩👧👦🌹🎉
You are and ! ❤️
04/10/2020
Hi friends,
I'm running a quick market study and I'd appreciate your help. Would you please take 2 minutes to fill out this survey?
The question I'm studying is how impactful are leadership communications to their customers during the COVID-19 pandemic.
Thank you so much!
Effective Customer Communication Market Study Hello friend! Thank you for taking the time to participate in this quick study. The goal of this study is to better understand the communication effectiveness from company's to their customers when those customers are under duress. The results of the study will be available to you once it's complete...
03/31/2020
Join us for our next discussion on creating dynamic customer experiences!
Seattle Customer Experience Virtual Meetup Thu, Apr 2, 2020, 8:00 AM: This group is for anyone interested in networking with Customer Experience Professionals, learning about fundamental and innovative CX, and businesses looking to differentia
03/31/2020
Come join us for our next virtual customer success leadership roundtable!
Customer Success Leadership Virtual Roundtable Wed, Apr 1, 2020, 4:00 PM: This group is for managers in Customer Success to network and ideate on creating innovative solutions that drive better outcomes for their business, customers, and staff.Par
Monday means metrics and music. 📊 🎶
Sticking with the themes of progress and optimism during these times:
1. Mukilteo, WA based Kaas Tailored converted its furniture factory into a mask factory within 48 hrs AND shared online how to make masks in an effort speed production and delivery to local hospitals. 😷
2. Sentiment analysis (SA) done using natural language processing (NPL) revealed a 140% increase in a positive outlook for conservation efforts AND that the study's methodology may act as a benchmark for automating meta-analysis of ALL scientific literature. 🔬
3. Facebook, Amazon, and other private institutions are offering $100M+ in grants to small businesses impacted by the virus. 💲
03/17/2020
Customer Success Leadership Virtual Roundtable Wed, Mar 18, 2020, 4:00 PM: This group is for managers in Customer Success to network and ideate on creating innovative solutions that drive better outcomes for their business, customers, and staff.Pa
03/17/2020
Seattle Customer Experience Virtual Meetup Thu, Mar 19, 2020, 8:00 AM: This group is for anyone interested in networking with Customer Experience Professionals, learning about fundamental and innovative CX, and businesses looking to differenti
02/05/2020
Come join us Feb. 12 for a discussion on effective customer experiences that increase client satisfaction and retention.
Effective Customer Experiences to Increase Client Satisfaction and Retention Wed, Feb 12, 2020, 5:45 PM: PLEASE NOTE NEW LOCATION:Learn what fundamental experiences any lean startup should deploy that will lead to happier, healthier, customer relationships and increase your bo
02/03/2020
Interested in networking with, and learning from, those in the Customer Experience space? Then register, join our community, and help transform the business environment through dynamic CX.
Seattle Customer Experience Meetup Group (Seattle, WA) This group is for anyone interested in networking with Customer Experience Professionals, learning about fundamental and innovative CX, and businesses looking to differentiate themselves through excep
Click here to claim your Sponsored Listing.
Category
Contact the business
Telephone
Website
Address
Shoreline, WA
98133
Opening Hours
| Monday | 7am - 6pm |
| Tuesday | 7am - 6pm |
| Wednesday | 7am - 6pm |
| Thursday | 7am - 6pm |
| Friday | 7am - 5pm |