DKRentals.net Property Management

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5-star review!
an hour ago
Tim is awesome. Very Knowledgeable. Great service!

Google review of DKRentals Property Management ★★★★★

Subject: Protect Your Investment: Preventive HVAC Maintenance

One of the most important — and often overlooked — aspects of protecting your rental property investment is maintaining the HVAC system. Heating and air conditioning equipment is one of the most expensive mechanical components in any home, and proper maintenance can significantly extend its lifespan while reducing the likelihood of costly emergency repairs.

Just like a car, HVAC systems perform best when they are serviced regularly. Dust buildup, clogged drains, loose electrical connections, and restricted airflow can cause systems to run inefficiently and eventually fail. Preventive maintenance allows certified technicians to identify small issues early — before they turn into expensive breakdowns during the peak of summer or winter.

At DKRentals.net, we are offering our clients the option to enroll their properties in a Preventive HVAC Maintenance Plan designed specifically for rental homes.

What the Service Includes

During each visit, a certified HVAC technician will:

Inspect, clean, and tune the HVAC equipment

Check electrical connections

Verify proper system controls

Inspect key components

Evaluate airflow

Clean and check drains

This proactive service helps ensure systems operate safely, efficiently, and reliably throughout the year.

Maintenance Plan Options

Single Annual Visit

$149 for the first system

$129 for each additional system

$25 administrative fee per visit

Two Visits Per Year (Recommended – Spring & Fall)

$179 for the first system

$100 for each additional system

$25 administrative fee per visit

Regular servicing is far less expensive than emergency repairs or premature system replacement, and it can help minimize tenant complaints, unexpected outages, and high repair costs.

How to Enroll

If you would like to enroll your property in the HVAC maintenance program, simply reply to this email with one of the following:

“Opt-in 1 visit” – for one annual maintenance visit
“Opt-in 2 visits” – for spring and fall maintenance visits

Our team will then coordinate scheduling with the tenant and ensure the service is completed and documented.

Preventive maintenance is one of the simplest ways to protect your investment and avoid costly surprises. If you have any questions about the program, please feel free to reach out.

Great job NARPM Charleston Chapter - property management putting on a fantastic one day conference. Of course the legendary oyster roast was awesome. It was my 3rd straight year attending.

Great week for DKRentals.net! Our maintenance department had five reviews last week and all were 5-star reviews!

DKRentals.net Monthly Update – New Phone System & Improved Accessibility

If you have been around DKRentals.net for any length of time, you know we do not stand still. We are continually refining our processes and upgrading our technology stack to improve communication, efficiency, and service delivery.

This month, we implemented a significant improvement: we migrated to a new phone system powered by RingCentral, one of the leading VoIP providers in the industry.

Why We Made the Change

We received consistent feedback that:
• It was not always easy to reach staff members directly.
• The prior system felt cumbersome when navigating through the main line.

We listened.

What’s Improved

Each team member now has:
• A direct-dial number
• Their existing extension
• Improved internal routing and call quality

This means you can now contact your property manager directly without first going through the answering service.

DKRentals.net Direct Dial Directory

(678) 609-5491 – Jenny Fessler – Ext. 105
(678) 664-8910 – Alberto Franco – Ext. 106
(770) 518-4470 – Main Line – N/A
(678) 921-5797 – Esteban Londono – Ext. 109
(678) 971-3858 – Nicole Shiver – Ext. 110
(678) 218-6532 – Jon Ramey – Ext. 102
(678) 916-0993 – Luis Flores – Ext. 108
(678) 306-6502 – Paola Ordonez – Ext. 103
(678) 404-9923 – Tim Burton – Ext. 104
(678) 813-2759 – Carla Rodriguez – Ext. 107
(678) 398-4988 – Jayla Mullin – Ext. 114
(678) 540-1559 – Rosa Amaro – Ext. 111
(678) 921-9975 – Kengie Maas – Ext. 117
(678) 921-9954 – Natalia Herrington – Ext. 113
(678) 921-5664 – Ana Guevara – Ext. 116
(678) 540-1333 – Andrea Convers – Ext. 115

Seamless Integration with Aptly

Our new phone system integrates directly with Aptly. This allows our team to dial directly from within the platform simply by clicking on a phone number—reducing delays and improving response time.

Coming Next Month: AI Receptionist

Next month, we will activate Aptly’s AI Receptionist feature. When you call our main number, you will be able to:
• Ask for a team member by name
• Request assistance by function (e.g., maintenance or accounting)

The AI Receptionist will automatically route you to the correct person.

We believe this upgrade materially improves accessibility and communication.

The next time you call DKRentals.net, I would appreciate your feedback. Please email me directly and let me know:
• How your experience was
• Whether you prefer the new system
• Any recommendations you may have

We are always evolving—and your input helps shape that evolution.

Thank you for your continued trust.

sharing DKRentals.net service offering at Real Estate Connections

Atlanta Property Management, Atlanta Property Managers, Atlanta Property Management Companies. DKRentals.net Atlanta property management at its best. Let DKRentals.net's experienced Atlanta property managers care for your Atlanta rental home.

This week we are meeting with DK's Team Colombia IN Colombia to work on customer service training, goal setting workshop, and roll out DK's goals for 2026.

So proud of Atlanta Chapter of NARPM DD Garzon, recognized as a Leading Woman in property management. In my opinion, DD is a leader, period!!! I am looking forward to serving with DD in 2026 and continuing to learn from her.