Birds Eye Insurance

Most of our followers are aware that we offer coverage in Texas & Louisiana, but we are proud to also be able to include OKLAHOMA & FLORIDA to that list.

If anyone has needs in any of these states, please reach out to our ready and willing agents.

972-607-9246
[email protected]

Our Louisiana crew was able to get together for a Christmas lunch over at the Broken Wheel Brewery in Marksville, LA.

We hope everyone is enjoying this holiday season with their family and friends 🎄

To all of our clients that are in the path of Hurricane Ida or that have been affected by the storm - Bird's Eye Insurance and its agency partners are standing by ready to assist. Some of our Louisiana locations and agents may be without power. If you cannot reach your agent directly please reach out the Bird's Eye Headquarters @ 972-607-9246 where we will be able to assist and/or get you to the correct department. Our thoughts and prayers are with you and your loved ones this week.

We want to welcome Ernie as the newest agent with Bird's Eye Insurance. He graduated from Baylor University (Sic 'em Bears) with a degree in Business Finance. Ernie has spent the last few years in commercial banking as a credit analyst. Using his experience in underwriting commercial loan risk he can help his clients properly identify weakness in current coverage and provide solutions to properly protect their largest assets. Please help us give Ernie a proper welcome to Bird's Eye Insurance!

To our customers: If you are unsure how to proceed after experiencing damage from this weeks weather event please use the attached guide as a reference.

Winter Storm Update | Bird's Eye Insurance To start: Our agents, staff and family want to make sure all of our clients, clients family and neighbors are safe. Your health and safety is our first priority, if you need ANY assistance WITH ANYTHING please do not hesitate to contact us. 

Good morning!

Due to rolling power outages in the State of Texas we are experiencing longer than normal hold times. In some cases the phones lines may be completely down. We apologize in advance. Please leave a VM OR visit our website https://www.birdseyeinsurance.com and submit a service request form.

Please be safe. Thanks.

Insurance Agency | Bird's Eye Insurance | United States Independent Insurance Agency. Insurance Broker in Dallas. We are an Independent Agency located around the DFW metroplex. Our agency represents a diverse mix of companies allowing us to find competitive rates for our clients. We write all lines of insurance from Personal Automobile, ​Homeowners's, ...

Weather Alert - One or more of our office locations may experience inclement weather over the next 5-7 days. Due to the potential travel danger our physical office locations may be closed. Our team is fully prepared to work from home and service our clients. For the quickest response please use our website for any request you may have.

Insurance Agency | Bird's Eye Insurance | United States Independent Insurance Agency. Insurance Broker in Dallas. We are an Independent Agency located around the DFW metroplex. Our agency represents a diverse mix of companies allowing us to find competitive rates for our clients. We write all lines of insurance from Personal Automobile, ​Homeowners's, ...

Happy Veterans Day! Comment with a picture of the veteran(s) that you’re celebrating today so we can help in honoring them!

Did you know we offer home warranty products? We can get you coverage on everything from your AC/Heater, Water Heaters, Electrical systems all the way to your appliances! Give us a call today @ 972-607-9246 for a quick estimate!

We hope you’re staying safe Texas and Louisiana. Bird’s Eye Insurance is here to help if you’ve experienced any damage from Hurricane(s) Marco and Laura. Please don’t hesitate to contact us @ 972-607-9246. We have agents all through both states that are prepared to help in any way possible!

Who We Are
Bird's Eye Insurance is one of Collin County's fastest growing independent insurance agencies. We specialize in both personal and commercial lines.Our agency is locally owned and operated and we're located in the heart of McKinney.

The Opportunity

Customer Service Representatives work from our McKinney office and are the first point of contact for Bird's Eye Insurance customers whether that is in person or over the phone. Since we pride ourselves on our award winning service, we are looking for best in class service professionals who will receive paid/on the job training and assistance to secure general lines P&C license if needed. This is a full time position for career focused individuals looking to start their career in the insurance industry.

Room for advancement is available for this position
Hours are 9 to 5 Monday-Friday
Salary will depend on experience - Commission Eligible
Frequent incentive contests for prizes and bonuses

Who we are looking for
High School diploma or equivalent is required with a minimum of 12 months related work experience in Customer Service, Account Management, or Sales is preferred
Ability to review, record, and organize data from a variety of sources
Excellent oral, written, and interpersonal communication skills, and the capacity to multi-task in a fast paced environment are required
Ability to handle confidential and proprietary information is critical
Computer proficiency is mandatory
Must be able to type a minimum of 35 WPM
Bilingual is not required but a plus

Responsibilities
Provides excellent, efficient, and friendly customer service to all current and potential customers.
Demonstrates understanding of policies to provide guidance and assistance to policy holders, whether in person, email, or over the phone.
Manages and utilizes time effectively to ensure the required service levels, customer satisfaction, and quality standards are met.
Engage with clients in a friendly and professional manner while actively listening to their concerns
Develops and continuously builds product, procedural, and technical systems knowledge.
Maintains accurate, detailed, and up to date information on all customers and interactions within the customer service database.
Completes licensing and continuing education requirements as mandated.
Other basic office duties as requested

We're still here working for you! Now more than ever shopping your rate(s) is important - Let us give your current policy a second look to see how we can help! If we can't help no hard feelings, we'll keep your info on file to shop when rates decrease again!