Ceeva

The best IT relationships aren't built on tickets. They're built on trust.

After 34 years serving Pittsburgh organizations, here's what we know for certain: the companies that get the most out of their IT partner are the ones that treat it like a real partnership. Not a vendor relationship. Not a "set it and forget it" contract. A genuine, two-way commitment.

At Ceeva, that means:
🤝 Named engineers and a dedicated Customer Success Manager from day one
📋 Shared planning, budgeting, and roadmapping together
💡 Leadership that stays connected to your outcomes
🛡️ 24x7x365 Proactive Cybersecurity protection

Our clients stay with us (94% retention rate) because we earn that trust every day.
Our people stay with us (9-year average tenure) because we value them the same way we value you.

To our customers: We're grateful you trust us with your business. We don't take that for granted. Thank you.

To organizations looking for a better IT partner: Let's talk. We'll listen first.

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Why the Best IT Relationships Are Built on Partnership, Not Just Support Discover why true IT partnerships focus on shared goals, accountability, and collaboration, ensuring long-term success and trust between organizations.

Most AI challenges aren’t actually AI challenges.

When organizations tell us AI "isn't working," the root cause is usually one of three things:

🔹 Data is scattered, incomplete, or unreliable
🔹 Processes aren't clearly defined or documented
🔹 Success hasn't been defined from the start

AI doesn't create these problems, it exposes them faster.

That's why some businesses try AI once and walk away frustrated, while others quickly see gains in productivity, efficiency, and decision-making.

The difference isn't the AI tool. It's the foundation behind it.

Before investing heavily in AI, make sure your data, processes, security, and goals are ready to support it.

At Ceeva, we're finding that the most successful AI initiatives start with readiness—not technology.

If you've experimented with AI, what's been your biggest challenge so far?

Shadow AI is already inside your business.

Most teams aren’t trying to bypass IT. They’re just trying to move faster.

Up to 75% of employees are using AI tools that were never approved, and many are sharing sensitive data without realizing the risk.

Blocking AI won’t fix it. It just pushes it out of view.

The better approach is simple:
• Give your team approved tools
• Set clear guardrails
• Train them properly
• Add visibility and monitoring

AI should make your business stronger, not riskier.

We broke it down here:

Shadow AI in Your Organization: What It Is, Why It Matters, and How to Stay Protected Discover the risks of Shadow AI in your organization and learn how to safeguard your data while enabling responsible AI usage among employees.

Cyburgh 2026 was outstanding.

Big thanks to the Pittsburgh Technology Council and Ethical Intruder for pulling together such a high-quality event. From AI security to ransomware resilience, the conversations were practical, relevant, and actionable.

More importantly, the room was full of incredible people, from security leaders to vendors and partners all pushing the industry forward.

Pittsburgh’s tech community showed up strong. 💪🛡️

Come see us TOMORROW at at the Sheraton Pittsburgh Hotel at Station Square.

Ceeva is excited to be sponsoring and exhibiting alongside cybersecurity leaders, technology professionals, and organizations from across the region for a day focused on real-world cybersecurity strategy and outcomes.

From AI security discussions to ransomware response and operational resilience, Cyburgh is all about practical conversations that matter.

Be sure to stop by the Ceeva table and say hello. We look forward to seeing everyone there!

Register here:

2026 Cyburgh, PA Initiative Cyburgh, PA Initiative recognizes Pittsburgh as a leader in cybersecurity and features thought leaders and cybersecurity executives from companies with a connection to the region. 

Come see us at THIS THURSDAY, May 14 at the Sheraton Pittsburgh Hotel at Station Square.

Ceeva is proud to be a sponsor and exhibitor at this year’s event hosted by the Pittsburgh Technology Council.

Cyburgh brings together CISOs, security practitioners, and technology leaders focused on what actually works in today’s threat landscape, from AI security to ransomware response and real-world cybersecurity strategy.

We’re excited to support an event focused on practical conversations, collaboration, and helping organizations navigate modern cybersecurity challenges. Stop by the Ceeva table and say hello!

Register here:

2026 Cyburgh, PA Initiative Cyburgh, PA Initiative recognizes Pittsburgh as a leader in cybersecurity and features thought leaders and cybersecurity executives from companies with a connection to the region. 

A huge thank you to Cisco for the invitation to attend the Pittsburgh Partner Appreciation BBQ event this year! We truly value our partnership and always appreciate the opportunity to spend time with such an incredible community of technology leaders and partners here in Pittsburgh.

We’re especially proud to share that Denise Tucker, Senior Systems Administrator and Project Engineer at Ceeva, entered the Kansas City BBQ Competition during the event and took home 1st Place! 🏆🔥

As a Kansas City native, Denise held nothing back... and the results spoke for themselves!

Great people, great partners, amazing food, and an outstanding event all around. We’re already looking forward to the next one!

We had a fantastic time sponsoring and attending Verland’s 14th Annual Shoot for Our Stars at Coal Ridge Sporting Clays. It was a beautiful day spent supporting an even more meaningful cause.

This event shines a light on Verland’s mission to support individuals with intellectual and developmental disabilities through person-centered care, empowerment, and opportunities to live full and meaningful lives.

As a sponsor, Ceeva was proud to be part of the day and it was especially great to see several of our customers and partners there as well. Connecting outside the office, all while supporting such an impactful organization, made the experience even more special.

Thank you to Verland for hosting a wonderful event and for the incredible work you do in our community every day.

Most end-users do not meet your leadership team first, they meet your service desk.

They meet them when something is not working. When time is tight. When patience is low. That moment matters.

How your service desk responds is how your company is remembered.

Huge appreciation for our service desk team who handle tough situations with empathy, professionalism, and pride. You are the face of our company when it counts the most.

Phishing, ransomware, and account takeover attacks are increasing across Pittsburgh SMBs and nonprofits.

This article outlines the 10 managed IT and cybersecurity services that make the biggest difference, from Microsoft 365 hardening to endpoint and network security.
Take a look 👇

Top 10 Managed IT & Cybersecurity Services Pittsburgh SMBs and Nonprofits Should Prioritize The top 10 managed IT and cybersecurity services Pittsburgh organizations and nonprofits should prioritize to reduce risk without overwhelming internal staff.