OMNIWave

What actually decides whether a demo becomes a patient?

Not the close. The session is comfortable, so the patient feels something and you can explain what happened. Out of five demos a week, two or three start a series.

We know that not only because we're optimistic about our own device, but because we've seen what it has done for existing providers.

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Who on your team decides whether a patient ever hears about it?
Not you. It's whoever answers the phone and whoever checks people out. They're the ones who mention it, or don't, dozens of times a day.
Almost every vendor trains the clinician and stops there. Our founder and CEO, Mark White, has seen enough practices stall at that exact gap to treat the front desk as part of the clinical rollout rather than an afterthought.
Who would need to be on board for something new to actually take in your clinic? Comments are open.

Which technology is actually inside the device you're considering?

There are three, and they are not variations on one idea. Piezo is the most precise of them, and it also has the lowest energy output, which means it can be accurate and still fail to reach the depth you're aiming for. Precision without energy solves half the problem.

Electrohydraulic is the original true shockwave technology and the most studied on the market. OMNIWave® is electrohydraulic.

Considering a purchase this quarter? Tell us in the comments and we'll send you the comparison.

What does Mark Cuban's reaction say about rebooking?

He came into his conversation with Iman Hassan with prior shockwave experience and a clear expectation. OMNIWave® leads with comfort, so the two came apart.

Here's the part practice owners underestimate.

Patients who are uneasy about a session rarely say so. They reschedule, then reschedule again, then stop responding. Your front desk logs it as a busy stretch. Your utilization report logs it as a device that isn't earning.

Those are the same problem, six months apart, and almost nobody connects them in time.

The number worth auditing before you buy anything is your second-appointment rebook rate on whatever you're running now.

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What surprises your patients most about the session?

It isn't the science. It's that it's comfortable. They walk in braced for something, and the gap between what they expected and what they got is the reason they book the next one without being asked.

We built OMNIWave® around that specifically.

What's the first thing your patients say afterward? Tell us in the comments, we collect these.

How many patients walked out of your practice this month with a referral instead of a plan?

That number is the gap. Not a skill gap, a tooling gap. You know exactly what those patients need. You just don't have the device that does it.

OMNIWave® is a true electrohydraulic shockwave device. American made, 27 pounds, portable. It comes with a full sales and marketing system so it becomes a revenue line instead of equipment in a closet.

Which of your services actually opens the door?

Every practice has one. The service a brand new patient will try before they trust you with anything bigger. Get that wrong and you spend your marketing budget convincing people to say yes to your most invasive offering first.

Shockwave is built to be that door.

We designed OMNIWave® as a true electrohydraulic shockwave device because the comfort of the treatment is what keeps a patient through the full protocol instead of quitting after session two. Nothing invasive, nothing to recover from, and it works alongside the other modalities you already run. Plenty of your peers use it as the front end of a regenerative plan and stack from there.

Want the clinical range and the practice economics side by side? Details in the comments.

How is OMNIWave® getting someone out of pain in three minutes without repairing anything yet?

Two mechanisms, running at different speeds.

Immediate: substance P drops, inflammation drops, pain signal quiets. Your patient feels it in the chair.

Slow: controlled microtrauma stimulating the body's own healing response over the following weeks.

Chrislyn Chaloupka, MSN, FNP-C, tells patients about both before the first session. It is why they stay through the whole protocol.

How do you frame that timeline? Comments are open.