SmartHelp

SmartHelp

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We offer both in and out of warranty repair for all Apple products.

SmartHelp is a complete technology store we help our customers with both new or certified Apple devices, set them up properly, integrate your data, and train you on how to use them.

08/21/2026

I ship new Macs and iPhones that are actually ready to use.
Most people get a box. My clients open theirs and everything is already there — photos, email, apps, passwords, all logged in.
I do the 3-4 hours of setup and authentication in my office, then ship it ready. Then we do a remote training session so you know exactly how to use it.
If you or your parents need a new Apple device without the hassle: smarthelp.store

08/21/2026

New iPhone or Mac shouldn't cost you a whole weekend.
Here's how we do it at SmartHelp.store:
We pick the right device for you, we take your old one (or receive the new one), we spend the hours doing the full backup, setup, and authentication — then we deliver it to you in Southern Oregon ready to use, and show you 1-to-1 how to use it.
Outside 60 miles from Medford? We ship it ready and train you remotely. Same white-glove service anywhere in the US.
Start at smarthelp.store

07/02/2026

Apple raises prices on many of their products to cover the increasing cost of memory. AI seems to buying all of the memory up on the planet and so it's getting scarce. Even external hard drives are nearly double in price to backup your Mac. If you are not backing up your Mac, it's very important that you do so. We can help. Schedule an appointment today at https://smarthelp.store

How the iPad created the tablet market despite being late to the game 01/27/2026

We offer a whole range of iPad from 7-inch iPad mini, to the 13-inch iPad Pro. See SmartHelp.store today or call 541-255-2310. Please share this to your friends who might be looking for Apple help.

How the iPad created the tablet market despite being late to the game Microsoft and others had at least years, if not more than a decade, to get tablet computers right — but then on January 27, 2010, Apple brought out the iPad and showed them how it should be done.

Apple is the world's most admired company for the 19th year in a row 01/27/2026

Such a difference in higher quality, better privacy and tighter security from Apple products compared to other Windows PCs or Android phones. We can help you get an Apple product, set it up for you and show you how to best use it. Call today 541-255-2310 Please like and share to let your friends know too.

Apple is the world's most admired company for the 19th year in a row Apple has continued its winning streak on Fortune's annual World's Most Admired Companies list for a 19th year, beating all others to the top spot yet again.

01/27/2026

Do you have an older Mac that needs service? We offer both in and out of warranty service repair. Today we performed a service diagnostic on a 13-inch MacBook Air (2019) which had a bad logic board. Call to schedule your appointment today. 541-255-2310

01/26/2026

Just helped a new customer in Scottsdale, Arizona get a new iPhone 17 in sky blue. We'll help him back up his current iPhone 12, restore the backup to the new iPhone 17, then go through it and make sure it's updated and setup correctly, then train him on how to best use it remotely. It's what we call a Complete Solution. Check it out on our website at https://smarthelp.store/views/complete-solutions.php

Photos from SmartHelp's post 01/22/2026

If you're looking for a way to save money, check out our CPO Apple products page with amazing and gently used devices. Yesterday I helped a couple get all of their devices backed up, then setup properly, updated and then trained them on how to best use them together. It started with getting a new Password management system in place, then Account registration, then got them an awesome iPhone 14 Plus from our CPO inventory. Check out what might work for you and schedule an appointment today online or by calling 541-255-2310

01/09/2026

Today SmartHelp it setting up a new 15-inch MacBook Air with M4 for a long time customer. I'll start by making sure their old computer is backed up using Time Machine. Then I'll start with account registration and setting up the computer from scratch so that we don't bring over problems from the old computer to the new one. Then I go to the backup and "integrate" the data manually grabbing all of their good data, and not the bad data from their backup. Then we'll do some training with them so show them what's possible with the new macOS Tahoe 26.2

Let us know if you want help with getting a new computer all setup and training. Call 541-255-2310

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Address


964 Pumpkin Rdg
Medford, OR
97524

Opening Hours

Monday 10am - 9pm
Tuesday 10am - 9pm
Wednesday 10am - 9pm
Thursday 10am - 9pm
Friday 10am - 9pm
Saturday 10am - 9pm
Sunday 11am - 7pm

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