PhaseWare

New Post: http://www.phaseware.com/phaseware-files-blog/warning-the-scariest-support-blog-you-ll-ever-read

Warning: The Scariest Support Blog You’ll Ever Read PhaseWare takes a playful look at “customer service monsters” and scary customer types in celebration of Halloween.

New Post: Mobile Customer Support http://hub.am/NlSlDg

Importance of Defining Company Culture in Startups http://hub.am/OnHApJ

Congratulations to our own & on their marriage today. A wonderful day for a wonderful couple.

You need to show your customers how much they mean to you. Let us help. http://ht.ly/bI5sC

Customer Service Management Products Customer service management software for customer support and help desk. Includes knowledgebase, self-service center, business rule automation, escalation, alerts.

Do you stand up for your CSR's when a customer takes it too far? http://ht.ly/bHYrW

"Customer Service is not a department, it's everyone's job." http://ht.ly/bHX5k

New Post: There's Always Room for Improvement in Customer Service http://hub.am/MaKABS

"Well done is better than well said." -Benjamin Franklin

What do you think is one of the top ways to lose a loyal customer? http://ht.ly/bHVSv