Houston 311

Houston 311

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Houston's non-emergency city service directory and service request site. From outside the City of Houston, callers simply dial 713-837-0311.

The 311 Houston Service Helpline puts City government at your fingertips – one contact, via the channel of your choice -- and you get answers, find the right person, or have your City service problem solved. From traffic fines and sewer concerns to pothole problems and neighborhood complaints, Houstonians can call 311 and speak to one of our highly trained customer service representatives. Houston

Photos from Houston TranStar's post 06/05/2026
06/03/2026

Repost from City of Houston Office of Emergency Management

Help us prepare for Houston 2026 World Cup! With a projected half-million visitors coming to Houston soon, we want to make sure they have emergency preparedness information for weather alerts and more. Please share!

⚽️To receive messages during the weeks we are hosting matches, text the keyword HOUWC26 to 888777. NOTE: These are the same messages our current AlertHouston subscribers will receive; but will only be sent during FWC26.

⚽️Check out our "Visitor FAQ" webpage where you'll find links to local resources and helpful information.

05/27/2026

Hurricane preparedness is essential!

05/22/2026

This Memorial Day, the Houston 311 Contact Center honors and remembers the brave men and women who made the ultimate sacrifice while serving our country. 🇺🇸

From all of us at Houston 311, thank you to those who served and to the families who continue to carry their legacy forward.

05/19/2026

Memorial Day will affect curbside service for part of the week, with Monday and Tuesday collections moving one day later. All solid waste facilities and administrative offices will be closed for the holiday, including drop‑off and recycling centers. https://ayrs.io/MKWx4p

05/14/2026

BARC Animal Shelter & Adoptions is hosting an adoption event! See below for more details.

Looking for your new best friend? Join BARC Animal Shelter & Adoptions at POST next Saturday, May 16, for a special adoption event in the X Atrium! 💜

Thanks to BISSELL Pet Foundation’s Empty the Shelters event, adoption fees will be reduced to help more pets find loving homes.

All BARC adoptions include:
🐾 Spay/neuter surgery
🐾 Vaccinations
🐾 Microchip
🐾 City licensing

Whether you’re looking for a walking buddy, couch companion, or tiny supervisor to run your household, we’ll have adoptable pets ready to meet you.

📍 POST Houston – X Atrium
📅 Saturday, May 16
⏰ 11am - 3pm

We hope to see you there!

Photos from City of Houston Office of Emergency Management's post 04/15/2026

Get Prepared. Stay Safe.
Repost from City of Houston Office of Emergency Management

04/07/2026

Art Car event preparation tips from City of Houston Office of Emergency Management

ART CAR EVENT PREPARATION TIPS! 🧡
Get ready for Art Car fun from April 9-12!
If you’re planning to attend in person, keep these safety tips in mind:
🚧 Be aware of street closures - Plan your route ahead of time and follow posted detours.
👟 Wear comfortable shoes and dress in layers - You may be walking or standing for long periods…and you know how Houston weather changes quickly!
👀 Stay alert - Keep an eye on your surroundings and report anything suspicious to law enforcement.
📍 Designate a meetup spot - In case you get separated from your group.
🚍 Park securely with City of Houston ParkHouston
More details at: https://www.thehoustonartcarparade.com/festival-schedule

03/30/2026

Important update from City of Houston Solid Waste Management

In observance of the Spring Holiday, there will be 𝗻𝗼 𝗰𝘂𝗿𝗯𝘀𝗶𝗱𝗲 𝗰𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻 𝗼𝗻 𝗙𝗿𝗶𝗱𝗮𝘆, 𝗔𝗽𝗿𝗶𝗹 𝟯, 𝟮𝟬𝟮𝟲; 𝗙𝗿𝗶𝗱𝗮𝘆 𝗿𝗼𝘂𝘁𝗲𝘀 𝘄𝗶𝗹𝗹 𝗯𝗲 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝗱 𝗦𝗮𝘁𝘂𝗿𝗱𝗮𝘆, 𝗔𝗽𝗿𝗶𝗹 𝟰, 𝟮𝟬𝟮𝟲. 𝗔𝗹𝗹 𝗦𝗪𝗠𝗗 𝗳𝗮𝗰𝗶𝗹𝗶𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝗼𝗳𝗳𝗶𝗰𝗲𝘀 𝗮𝗿𝗲 𝗰𝗹𝗼𝘀𝗲𝗱 𝗙𝗿𝗶𝗱𝗮𝘆 𝗮𝗻𝗱 𝗿𝗲𝗼𝗽𝗲𝗻 𝗦𝗮𝘁𝘂𝗿𝗱𝗮𝘆. https://ayrs.io/7WSsf6

03/27/2026

Don't forget!! BARC Animal Shelter & Adoptions is having their annual Pick Your Pet Adoption Event TODAY, Friday, March 27 with extended hours 11 AM – 7 PM and live coverage from ABC13. Meet your next BARC Buddy and enjoy $13 adoptions all weekend!

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2805 McKinney Street
Houston, TX
77003