FocusOne

What does $0 out of pocket actually look like for a credit union member?

A 2021 Toyota Tundra. A stolen catalytic converter the member never knew about. A $7,020 repair bill.

She paid nothing.

That is CU Certified doing exactly what it is designed to do. Read three real stories from real claims and see the difference a well-structured VSC program makes, for your members and your bottom line.

🔗https://focusone.com/real-stories-how-vsc-coverage-saved-our-members-thousands-and-kept-loans-on-the-books/

Real VSC Stories: How Credit Union Members Saved Thousands Three real claims. Three members who paid $0 out of pocket. See how CU Certified VSC coverage protected loans and kept credit union members on the road.

Adrian Dominguez and Lee from FocusOne Mortgage on the moments that make this work fun.
Check it out 👇
https://youtu.be/bLKf5NrW8Sg

Lee Robles Q&A 3 Adrian Dominguez aks Lee from FocusOne Mortgage to share any fun st...

We're at the MCUL Annual Convention & Exposition (ACE 26) this week, connecting with credit union leaders from across Michigan. The conversations, ideas, and relationships being built here are what make events like this so valuable, and we're excited to be a part of it.

Congratulations to the their Golden Ticket winners that stopped by our booth. We enjoyed meeting you!

• Nick Montie, Wolverine State Credit Union
• Janelle Franke, River Valley Credit Union
• Gregory Gurka, Traverse Catholic Federal Credit Union
• Alex Lutke, Forest Area Federal Credit Union
• Justin Bamford, HarborLight Credit Union

If you're attending ACE 26, stop by Booth #425 and say hello to John and Kurt.

And if you're holding a Golden Ticket, there's still time!

🎉 Congratulations to the 2026 Cy-Fair Educational Foundation Scholarship Recipients! 🎉

FocusOne was proud to attend the Cy-Fair Educational Foundation Scholarship Reception and celebrate some truly remarkable Cypress-Fairbanks ISD graduates.

Through The Dream Educational Foundation, we were honored to provide two scholarships to deserving students as they prepare for college and future careers. We were also privileged to present two CFEF Trustee Alumni Endowment Scholarships during the evening's celebration.

A special thank you to the Cy-Fair Educational Foundation for the incredible work they do to support students throughout our community.

Seeing the excitement, pride, and support from families reminded us why investing in education matters so much.

Congratulations to all recipients. We can't wait to see what you accomplish next!

📚✨ Today's Students – Tomorrow's Future ✨📚

Credit scores tell part of the story. AI underwriting helps lenders see the rest. 💡

The next generation of borrowers doesn't fit traditional credit models, and credit unions that recognize that are finding real opportunity.

Our latest article breaks down how AI-powered underwriting is helping lenders say yes to more qualified borrowers, make faster decisions, and grow their portfolios without adding risk.

👉 Read it here: https://focusone.com/beyond-the-credit-score-how-ai-underwriting-is-unlocking-the-next-generation-of-borrowers/

AI Underwriting for Thin-File Auto Borrowers | FocusOne Credit unions can approve more qualified Millennial and Gen Z borrowers with AI-powered underwriting — without increasing portfolio risk. Here's how.

As we close out another school year with our Adopt-a-School partner, Emmott Elementary, we wanted to take a moment to recognize the incredible educators and staff who make a lasting impact on their students every day.

Today, the FocusOne team delivered bundt cakes to celebrate Teacher Appreciation Week and the teachers' final day before summer break. 🍎🍰

Supporting local schools is an important part of our commitment to the communities we serve, and we're grateful for the opportunity to partner with Cypress-Fairbanks ISD's Emmott Elementary throughout the year.

Thank you to the teachers, staff, and administrators whose dedication helps students learn, grow, and succeed. We hope you enjoy a well-deserved summer break!

💙 Happy Teacher Appreciation Week from all of us at FocusOne.

What a great week! FocusOne's own Adrian Dominguez and John Riley presented at the Houston Chapter of Credit Unions Leaders Academy, sharing the story of CUSOs and how they serve the credit union community.

Through our Dream Educational Foundation, we were able to sponsor 9 credit union professionals to attend the program. Investing in people who serve their members every day is something we take seriously.

Proud of this one. 🙌

When will mortgage rates drop back to 5%? It might be the wrong question to ask.

Our EVP Keith Varney breaks down why today's rates are holding firm, and what credit unions should actually be doing about it. Hint: waiting for the "perfect" rate is like sitting at every light waiting for green before you start driving. You'll never move.

Read it here 👇

What Today's Mortgage Rate Environment Means for Credit Unions (and How to Act on It) - FocusOne Now Mortgage rates remain elevated. Learn what today’s mortgage environment means for credit unions and how to adapt your lending strategy.

Please note: FocusOne offices will be closed on Monday, May 25th in observance of the Memorial Day holiday. We’ll resume normal business hours on Tuesday.

🚘 Members are already shopping online for their next vehicle… is your credit union part of the process yet?

Today’s car buyers are researching, comparing, and making financing decisions earlier than ever before. Credit unions that adapt to this shift can create stronger member relationships and win more auto loans.

In our newest blog, we break down:
✔️ Why online car shopping matters for lenders
✔️ How member expectations are changing
✔️ What credit unions can do to stay competitive
✔️ Ways to create a smoother lending experience

Read more here 👇
https://focusone.com/your-members-are-already-shopping-is-your-credit-union-auto-lending-strategy-ready/

Your Members Are Already Shopping. Is Your Credit Union Auto Lending Strategy Ready? - FocusOne Now Your members are already car shopping — without you. See how a credit union auto lending strategy built on early visibility can change that.