Unlock the PPO

Details if you received a notice from United Concordia about a new agreement with Aetna Medicare!

United Concordia and Aetna Medicare Agreement Jan 2027

If you received a letter from Dental Benefit Providers about a new relationship with NationsDental, the biggest question has been "why am I getting a letter from DBP and am I in-network now?" A 2 minute video below is linked to clarify:

DBP Agreement with NationsBenefits Jan 2027

If you are getting Aetna Medicare Advantage through Connection Dental, you likely received a notice that Aetna will no longer be accessing Connection for Medicare plans effective 1/1/27. Below is a quick video with a summary and options:

Unlock the PPO Update: What You Need Now

Today is the first business day where Cigna's new shared network agreements with Guardian and Principal may be effective. Be sure to keep an eye on EOBs to ensure you are not being pulled into an agreement that may not work to your benefit!

While terminating PPOs is often a hot topic, there are cases where analyzing adding participation may make sense. Particularly for new practice owners who may have purchased a small practice from a retiring dentist and are looking for strategic growth with little cost. A few things to keep in mind below!

If you are in the state of North Carolina and have a direct contract with Guardian, their shared network agreement with Aetna may soon apply to your office (after previously being excluded). Below is a video to explain what this means for your NC office and what steps, if any to take. If you do need to send a Guardian opt out, the email address to send it will be in the comments. Check out this video from Sandi Hudson

NC Aetna and Guardian Shared Net Agreement 2026 To opt out, email Guardian at: [email protected]