Touch-Plate Lighting Controls

If you are looking for more information about your Touch-Plate system, check out our Support Documents page on our website: https://touchplate.com/support-documents/ It contains troubleshooting guides, upgrade information, and manuals for discontinued products. If that doesn't help, contact us by email: [email protected] or via phone 260-426-1565. We are happy to help keep your system up and running!

Our website (www.touchplate.com) features a new Support Ticket system. You can start a support ticket directly through your "My Account" to send a message to our support team. It allows for pictures or documents to be added to the ticket as well. Contact us at 260-426-1565 or [email protected] for questions.

The next time that you order some Touch-Plate switches, don't forget to add laser engraving. We can engrave the Genesis, 5000, Classic, Eclipse, Ultra and Mystique series switches. Check out the following link for our full line of analog wall switches: https://touchplate.com/product-category/analog-wall-switches/

Did you know that Touch-Plate wall switches can be used with GE or Remcon systems? You would just need to double the number of buttons to provide for a separate ON and OFF button. Contact us at [email protected], 260-426-1565, or online at www.touchplate.com for more information.

Are you interested in control of your Touch-Plate system with your phone, computer or tablet? Check out our Solare or Soluxe systems with Time-Keeper and Web Interface. Every button press can be programmed to control a light, group of lights, or scene. For more information, check out the Time-Keeper Web Interface product page: https://touchplate.com/product/time-keeper-web-interface/ Reach out to [email protected] or 260-426-1565 to find out more about how to update your system to smart control.

Do you have a couple of circuits not working in your Legacy (1946-1985) Touch-Plate system? It could be that the wall switch is not making good contact or that the relay has begun to fail. We offer replacement relays here: https://touchplate.com/product-category/replacement-relays/ or replacement wall switches here: https://touchplate.com/product-category/analog-wall-switches/ . If your entire Legacy system is not working, most likely it is the transverter. You can purchase a replacement here: https://touchplate.com/product/tps-0120-power-supply-120v-replacement-transverter/ Got questions? Our support team is happy to help over phone at 260-426-1565 during normal business hours.

Check out the Analog Wall Switches page on our website. It shows all of the available options for replacing your old, worn-out Touch-Plate switches with newer versions or more modern styles. All of our analog switches work the same, so you don't have to use the same style that you have currently installed. Just make sure to match the number of buttons and wall opening size.

Looking for an Electrical Contractor familiar with Touch-Plate in your area? Check out our Touch-Plate Contractors page which has contractors listed on maps by region: https://touchplate.com/contractors/ Still don't find anyone close enough to you? We are happy to provide additional names by phone (260-426-1565) or email ([email protected]).

In need of some help with or information about your older Touch-Plate system? Check out our new Support Documents page on our website here: https://touchplate.com/support-documents/ You will find troubleshooting guides, upgrade information, manuals for discontinued systems, and guides for customers with existing 3-wire systems or LiteTouch systems. The manuals for systems currently being sold are on their respective product pages. If you don't find what you need, please contact us at 260-426-1565 from 8:30am-4:30pm Eastern Time Monday through Friday for phone support.

Are you having trouble remembering which buttons control which lights on your Touch-Plate system? We offer laser engraving for many of our switch styles. For the 5000, Classic, Genesis, and Mystique series we can engrave right on the buttons. For the Ultra and Eclipse series we can engrave the housing above the buttons. We can also engrave the Mystique, Ultra or Innova cover plates. Check out our switch products pages for more information and the engraving templates! https://touchplate.com/product-category/analog-wall-switches/

In addition to replacement parts, Touch-Plate offers several upgrade options for your aging Touch-Plate system. Click here for residential relay options: https://touchplate.com/product-category/20amp-relay-panels/ We also have residential dimming available: https://touchplate.com/product-category/dimmer-panels/ For industrial-grade relay options, click here: https://touchplate.com/product-category/25amp-relay-panels/

Do you have an existing GE or Remcon system? Touch-Plate has single relay/dimmer packs that can replace some models of older GE or Remcon relays. We also have some models of our wall switches that will work with those 3-wire relays. Contact us 260-426-1565 or check out our Website for more information. www.touchplate.com