City of Decatur Health Department

Customer Service Survey
The City of Decatur is always working to improve our service to the community. We value your feedback about your experience with us. Please take a few minutes to complete our survey regarding your interaction with the City to let us know how we can best serve you.
https://www.decaturtx.org/FormCenter/Finance-12/City-of-Decatur-Customer-Service-Survey-101

🚨 Recall Alert for Parents 🚨

Nearly 90,000 bottles of children’s ibuprofen have been recalled due to possible contamination.

👉 This recall affects certain 4 oz bottles of children’s ibuprofen oral suspension (distributed nationwide).
👉 Reported concerns include a gel-like substance and black particles in the medication.

While the risk is considered low, we always recommend:
✔️ Check your bottle’s lot number
✔️ Stop using it if it’s affected
✔️ Reach out to your pediatrician with any concerns

Your child’s safety is always our top priority 💜

If you have questions, we’re here to help!

We'll be closing at noon today. Be safe!

🌧️❄️Weather Closure Notice 🌧️❄️
Due to expected inclement weather, City offices will close at 12:00 noon on Friday, January 23, 2026.

All 24-hour essential services - including Dispatch, Police, Fire, and Public Works - will remain staffed an ready to respond throughout the weather event.

We encourage residents to take precautions ahead of the incoming winter weather and to monitor social media updates from the Wise County Office of Emergency Management, National Weather Service Fort Worth, and the City of Decatur for the latest information.

Please stay safe.

City of Decatur Health Department
Decatur Conference Center
Decatur Police Department
Decatur Fire Department
Wise County Office of Emergency Management
Decatur Chamber of Commerce
Decatur Main Street
Decatur EDC
City of Decatur Parks
Decatur Public Library (Decatur, Texas)
Decatur Library Foundation
Decatur Jet Center
Decatur ISD
Decatur Municipal Airport LUD
Wise County Messenger
US National Weather Service Fort Worth Texas

There is an ACTIVE nationwide recall on all ByHeart Whole Nutrition Infant Formula products. The outbreak investigation includes a total of 15 infants with suspected or confirmed infant botulism. See the link below for more information on the investigation.
https://www.fda.gov/food/outbreaks-foodborne-illness/outbreak-investigation-infant-botulism-infant-formula-november-2025

There are cases in Texas and products that have been distributed throughout the state. Please see the list of Retail Stores below that may have received ByHeart Whole Nutrition Infant Formula products.
Retail Stores:
• Albertsons
• HEB
• Kroger
• Randalls
• Safeway
• Sprouts Farmers Market
• Target
• Tom Thumb
• Wal-Mart
• Whole Foods

Outbreak Investigation of Infant Botulism: Infant Formula Do not use recalled ByHeart Whole Nutrition Infant Formula. FDA’s Investigation is ongoing.

In times of uncertainty, we stand together locally...

Decatur Conference Center remains committed to serving our neighbors—especially during this season when food insecurity is rising and federal support feels uncertain. While broader solutions are debated, we’re doing our part right here at home.

In partnership with our generous clientele, we will have 15 spaghetti and meatball dinners available for pickup on Monday, November 3rd—one per household, no cost, no questions asked. Each meal, prepared by our professional culinary team in our commercial kitchen, includes spaghetti, meatballs, sauce, green beans, and garlic bread—enough to feed a family of four.

📍 Pickup Location: 2010 W. US Highway 380
Next to Fairfield Inn and across from the Wise County Sheriff’s Office

📞 Please call 940-393-0280 before arriving to confirm availability.

We plan to continue this program each Monday through the end of December 2025. Menus and quantities may vary, but our commitment won’t. Like and follow our page for weekly updates.

Together, we nourish hope—one meal at a time.

📢 UPDATE 🟢
10:00 A.M.
10/8/2025

Power Restored at City Hall

Thank you for your patience!

🟢 🟢 🟢

City Hall Power Outage Notification 9 A.M.

Good Morning, Community Members,

Please be advised that City Hall is currently experiencing a power outage. Our teams are working closely with service providers to restore power as quickly and safely as possible.

🔌 Impacts:
- All in-person services at City Hall are temporarily suspended.
- Phone lines and email responses may be delayed.
- Online services remain available at www.decaturtx.org, though some internal systems may be affected.

🕒 Estimated Restoration Time: To be determined

We appreciate your patience and understanding as we work to resolve this issue. Updates will be shared via our website and social media.

For urgent matters, please contact Decatur Police Department.

Thank you for your continued support.

City of Decatur Health Department
Decatur Chamber of Commerce
Decatur Fire Department
Decatur Main Street
Decatur EDC
City of Decatur Parks
Decatur Conference Center
Decatur Public Library (Decatur, Texas)
Decatur Library Foundation
Decatur Jet Center
Decatur ISD
Decatur Municipal Airport LUD
Wise County Messenger
Wise County Office of Emergency Management