SCC Soft Computer

Join us on Tuesday, June 23rd at 12pm EST for a quarterly update from the SNUG board. During this 30 minute webinar, the SNUG board will cover the following topics:

🌸Introduction to the 2026/2027 board members
🌺Recap of 2026 SNUG conference
🌸Key milestones in 2026
🌺Goals for 2027
🌸Save the date for SNUG 2027

A link to sign up can be found in your email, through the STAR dashboard, or at the link below (be sure to use your work email).

🔗https://www.softcomputer.com/client-support/snug-webinar-series/

Today is world blood donor day! To celebrate, here are some facts about blood donations:

🩸Each donation can save up to 3 lives
🩸The blood draw process often only takes 8-10 minutes
🩸In the US alone, someone needs blood approximately every 2 seconds
🩸Only about 3% of eligible people donate blood each year
🩸Most healthy adults can safely donate every 56 days
🩸There is no artificial replacement for human blood, so the need for donations is constant

Thank you to all of the eligible donors who choose give blood, your act of kindness does not go unappreciated.💞

Last week, SCC had the pleasure of attending the launch of the Data and Digital Genomic Network at the UK Parliament in London. It was a great opportunity to connect directly with Mrs. Debbie Porter and Professor Dame Sue Hill of NHS England, along with other professionals and leaders in genomics.

The launch of this network marks an exciting step forward for the future of genomics, and SCC is delighted to be part of the journey.🧬🧪

🔦 Open position spotlight🔦

Regional Sales Manager

SCC Soft Computer

United States (Remote)

We are seeking a motivated professional to lead sales efforts nationwide. In this role, you will build client relationships, drive revenue growth, and expand our market presence by delivering tailored solutions to laboratory clients.

Duties and Responsibilities:

· Having a solid understanding of the Laboratory and Healthcare Industry is essential.

· Drive new business growth by actively prospecting for clients through strategic telephone and in-person outreach. Cultivate strong relationships with prospective clients through consistent direct contact.

· Develop and strengthen relationships with key accounts that are a top priority.

· Must have a strong ability to create proposals and deliver presentations.

· Assist in promotional activities, including print, online, electronic media, and direct mail

· Prepare sales reports showing sales volume, potential sales, and areas of proposed client base expansion

Qualifications and Experience:

· 5 years of experience with a proven sales background in the Laboratory and Healthcare industry market

· Understanding the healthcare provider reimbursement process, its dynamics, and the overall billing workflow within the market space.

· An active List of relationships with key C-Level decision-makers in the Laboratory and Healthcare industry

· Ability to connect with customers and gain trust quickly

· Proficiency in MS Office suite and Salesforce or equivalent CRM

· Familiarity with established Sales processes and sales funnel management

· Professional references are required and will be contacted for this role.

· Bachelor's Degree or equivalent in Business or related field

· Willing to travel 25%

Compensation Package:

· Competitive base salary and generous commission plan

· Excellent medical & dental benefits, paid holidays, vacation, and sick days

· Attractive 401(k), life and disability plans

Click here to apply:

Recruitment

Happy Pride Month from SCC Soft Computer!

This month and every month we celebrate love, inclusion, and the freedom to be our authentic selves!

❤️🧡💛💚🩵💜🩷

🌀Hurricane season is here! This time of year it is important to be prepared in case of a storm. Here are some of our tips for a safe hurricane season:

🌧Know your evacuation zone and pay attention to when it may be your time to head to a safter place
🌧Stay informed about your local weather and the possibility of a storm headed your way
🌧Keep a stash of critical items: water, non-perishable food, flashlights, first aid kit, and a portable power bank are some of the most important

👀Will we see you at ESHG? SCC Soft Computer will be at stand 728.

Our Genetics solutions are currently helping labs all over the world! Stop buy our stand and find out which products will help your facility keep up with the ever changing demands of genetics and molecular diagnostics. 🧬🧪

SCC is hiring!

Position Spotlight: Blood Bank Support

To view the full job posting and to apply, visit: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5552dbb9-bdb1-4ab9-94e1-3941e4f77158&ccId=19000101_000001&source=CC2&lang=en_US&selectedMenuKey=CareerCenter&jobId=554822

Position Summary:
Associate Technical Support Specialist (ATSS) is an entry-level position for whom training will be provided to transition to Technical Support Specialist (TSS). The team member’s training will focus on fundamental concepts in Blood Bank and Donor applications, focusing on learning the application’s functionality and troubleshooting application issues. Our office is in Clearwater, Florida, and this position is hybrid (2 days remote/3 days in-office) after successfully completing new-hire training.

Duties and Responsibilities:
Technical Duties:
· Assists with projects as assigned by the Team Manager
· Primarily responsible for system-critical or non-complex application issues related to areas designated under the Blood Bank or Donor
· Properly documents new tasks into the Case Management System (STAR/TMS)
· Performs simple troubleshooting of System issues or non-complex application issues using provided tools
· Immediately alerts appropriate SCC staff of client system critical conditions
· Redirects tasks to other technical departments upon completing preliminary investigation
· Escalates tasks to the appropriate Lead Technical Support Analyst or Technical Support Specialist per Departmental and Support guidelines
· Identifies commonly recurring system issues and reports this to the Team Manager or designee
Support Activities - Participates in SCC’s Support Mission and Goals by:
· Assigning an appropriate level of criticality to all support calls and tasks received
· Performing troubleshooting activities to identify the cause of a reported problem
· Documenting all actions taken during the problem resolution process
· Developing solutions to reported problems
· Searching online manuals and helpdesk for resolution to reported problems
· Collaborating with other support team members and SCC staff as directed to deliver timely and satisfactory resolutions to reported problems
· Providing timely follow-ups (status updates) to clients during the problem resolution process
· Escalating unresolved client issues to Tier 3 Support (Senior TSS)
· Initiate proactive calls to clients
· Attend client conference calls and meetings as needed
Administrative Duties

Education Required:
An Associate’s degree in healthcare or information technology, or a phlebotomy certification, is highly desirable.

😎 Summer is right around the corner, and May is Melanoma & Skin Cancer Awareness Month!

SCC wants to help spread awareness and remind everyone how important it is to protect your skin from the sun. Simple steps like wearing hats, using umbrellas or shade, and applying SPF daily can go a long way in reducing your risk. ⛱

While sun protection is important, it’s not always foolproof. Regular skin checks and early detection are so important. Take care of your skin this summer and all year long! 💙

May is Skin Cancer Awareness Month. Do you know the common misconceptions about sun protection?

May is Skin Cancer Awareness Month On Melanoma Monday, the AAD encourages all Americans to examine their skin for signs of skin cancer.