Snapsheet

Heading into the holiday weekend with news worth sharing.

Celent named Snapsheet a Luminary in its 2026 North America P&C Claims Systems report — one of just 6 platforms out of 66 evaluated to earn that distinction.

Celent scored every major claims system on the market across Advanced Technology, Breadth of Functionality, and Customer Base and Support. We're proud to stand out in a market where claims has never been a more impactful part of carrier operations.

Everything built at Snapsheet is engineered to raise the bar, and today, Celent agrees.

https://www.celent.com/en/insights/p-and-c-claims-systems-2026-north-america-edition

National carriers are pulling back. Florida. California. The Gulf Coast.

For regional carriers, that's an opening if your claims operation is built to handle what comes with it.

Our latest blog breaks down the CAT surge paradox and what resilient claims infrastructure actually looks like.

Read it now.

https://www.snapsheetclaims.com/post/the-cat-surge-paradox-why-growth-means-chaos-without-the-right-infrastructure

78% of the time, carriers fall short of what policyholders say they need most: timely, accurate communication.

It’s not a lack of effort from adjusters, or that there aren’t enough available channels. It’s the opposite.

Adjusters email a policyholder from one portal. Then text through another. Oh wait, did they check the vendor dashboard for updates before they reached out? Ah, looks like they missed a ping from the vendor that morning. Better email and text the policyholder again.

Every disconnect is a delay, and your customers are the ones who pay for it.

Omnichannel communication isn’t a list of features or supported channels. It’s a strategic part of your operations that directly impacts customer experience.

So, why are most carriers stopping halfway?

Read about it here 👇

https://www.snapsheetclaims.com/post/why-most-carriers-omnichannel-strategy-stops-halfway