Performance Administration Corp.

Performance Administration Corp.

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PAC provides the Automotive Industry with affordable customer retention solutions via Complimentary Performance Administration Corp.

is the largest provider of private label customer retention programs. As the pioneer of the every car Maintenance Included Strategy™, PAC understands that one size doesn’t fit all and custom builds solutions for more than 3,000 dealerships, dealer groups and service contract companies nationwide. Real-time customer retention technology is at the core of our maintenance programs, which also come eq

Photos 11/08/2023

Successful dealerships realize that in order to maximize their return on investment per customer, they must have a strategy to bring the current ones back. https://buff.ly/2x4NNUX

Photos 11/07/2023

How to use social media to promote your dealership to show customers they're not just buying a Ford or Chevy — they're buying into your family. https://buff.ly/2XKYF5C

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Customer retention and business valuation are important both in day-to-day operations and in the eyes of private equity investors. https://buff.ly/33rvBB7

Photos 11/03/2023

Minimizing customer churn should be the primary focus at every auto dealership rather than a rabid chase for new customers. https://buff.ly/3a1zcIe

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You know how many cars you sold, but do you know your customer retention numbers? You need to calculate your customer retention rate. Here's how to do it. https://buff.ly/2UpGvF5

Photos 11/02/2023

Rather than wonder what might have been when it comes to lost customers, it’s best to learn from our mistakes, making customer retention an utmost priority moving forward. https://buff.ly/3cUOYpB

Photos 11/02/2023

Reading car dealer reviews is a big part of a customer's research and decision-making process. Learn how to get good online reviews for your auto dealership. https://buff.ly/2XJvNL9

Photos 10/30/2023

Franchise auto dealers CAN compete with mass merchandisers and increase service loyalty at the dealership. Here's how to drive every customer back for service. https://buff.ly/2VKnfCp

Photos 10/27/2023

Getting a customer is sweet. Keeping that customer is even sweeter. Here's why it pays to focus on customers who don’t return. https://buff.ly/2WkQxGX

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Automotive customer retention can save dealerships a great deal of money — not to mention the time not spent on chasing new customers. https://buff.ly/2STGh7I

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How is your dealership communication? We outline the three main pitfalls of dealership communication and what franchise auto dealerships can do about them. https://buff.ly/2UrfMrM

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Preventative auto care and seasonal auto checkups have become less standard and more tailored to each individual car, owner, and driving style. https://buff.ly/2UATAe8

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Telephone

Address


4320 Fulton Drive NW
Canton, OH
44718

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm