Concurrency

Proud to have our team representing Concurrency at today's RWSC Golf Outing in Minnesota, supporting the American Cancer Society and its mission to end cancer.

Thank you to Levi Wolff, Jaxxon Anderson, Chris Christiansen, and James Brown for spending the day on the course in support of a cause that impacts so many families and communities.

Sometimes the best first step in a data modernization journey isn't implementing new technology. It's understanding what problem you're actually solving.

We recently helped a manufacturing organization facing slow, fragmented reporting and growing uncertainty about where to invest next. Through a Data Platform Assessment, we uncovered the root causes of performance issues, mapped key data dependencies, and helped define a clear path forward.

The outcome:
✅ Identified reporting and data architecture bottlenecks
✅ Established a recommended future-state architecture using Microsoft Fabric
✅ Created a prioritized modernization roadmap aligned to business goals
✅ Gave leadership confidence in their next data investment

Too often organizations jump straight into implementation before understanding the full picture. A focused assessment can turn uncertainty into actionable decisions and help ensure investments target the right priorities.

Read the case study to see how a structured assessment helped transform reporting challenges into a clear modernization strategy. https://concurrency.com/case-study/data-platform-assessment-creates-a-clear-path-to-modernization/

Everyone is talking about AI. These are the conversations that will actually help you plan for it.

Join us throughout October as we break down the biggest trends shaping 2027 budgets, AI agents, emerging roles, data platforms, and Microsoft's next wave of AI innovation.

👉 Browse the full October event lineup and register: https://concurrency.com/insights/?category=events

🚨 Tomorrow: The AI Headlines Everyone's Talking About 🚨
The CEOs of Anthropic, OpenAI, and xAI say AI development should slow down. Days later, new flagship models arrive. Meanwhile, AI agents are gaining access to systems they were never intended to reach.

So what's real, what's hype, and what should business leaders actually be paying attention to?

Join us tomorrow for Concurrency Viral Topics: AI Models, Agents & Risk, a fast-paced 30-minute discussion featuring Concurrency CEO James Savage, Solutions Architect Brian Haydin, and Practice Manager Brad Zepecki.

We'll cover:
✅ Whether the AI "pause" is real and what it means for your strategy
✅ Which new models actually matter and which are just noise
✅ Recent agent risks and the governance controls organizations need before deployment

📅 September 30, 2026
⏰ 10:00 AM CDT
💻 Virtual Event

If AI is on your boardroom agenda, this is a conversation you won't want to miss.
👉 Register now: https://concurrency.com/events/concurrency-viral-topics-sept2026/

What if your service desk team could spend less time managing tickets and more time solving problems?

A global organization partnered with Concurrency to explore how Microsoft AI could streamline service operations while maintaining the governance and human oversight enterprise environments require.

The results?

✅ Support for 2,000+ service tickets per week
✅ Knowledge powered by 6,300+ historical tickets
✅ Potential to reduce manual effort by 21-42 minutes per ticket

By automating ticket routing, improving knowledge discovery, and providing AI-assisted resolution support, the organization established a scalable foundation for the future of service management.

Read the case study: https://concurrency.com/case-study/building-ai-into-the-flow-of-service-operations/

The AI conversation has shifted.

It's no longer just about which model is best. It's about how organizations manage risk, evaluate new releases, and govern increasingly capable AI agents.

Join Concurrency's next Viral Topics webinar as CEO James Savage, Solutions Architect Brian Haydin, and Practice Manager Brad Zepecki break down three of the biggest AI stories shaping business decisions right now:

✅ Is the AI slowdown real?
✅ Which new models actually matter?
✅ What recent agent failures teach us about governance and security?

Three experts. Three hot topics. Ten minutes each. Real business impact.

📅 Wednesday, September 30
⏰ 11:00 AM CT

Register today: https://concurrency.com/events/concurrency-viral-topics-sept2026/

AI isn't just changing how people work. It's changing how finance functions operate.

For one manufacturing organization, fragmented collections processes, limited visibility, and manual follow-up workflows were slowing down accounts receivable operations.

By implementing an AI-driven Customer Collections Agent, they streamlined collections, improved data visibility, and created a foundation for broader finance automation, delivering an estimated 30-50% increase in efficiency.

Read more here: https://concurrency.com/case-study/transforming-accounts-receivable-with-an-ai-driven-customer-collections-agent/

The future of finance isn't just faster. It's more intelligent.

Copilot is only valuable if people use it.

Join us for Copilot 201 and learn how leading organizations are:
• Accelerating user adoption
• Driving meaningful behavior change
• Measuring business impact
• Maximizing ROI from their Copilot investment

You'll leave with actionable strategies you can put into practice immediately.

📅 Don't miss this opportunity to turn AI curiosity into real business value.

🔗 Register now: https://concurrency.com/events/copilot-201-from-adoption-to-enablement/

Most organizations have Microsoft 365 Copilot. Far fewer have turned it into measurable business value.

The difference isn't the technology. It's how work gets redesigned around people and AI agents working together.

In our latest blog, Derek Steckel explores what it means to become a Frontier Firm, why Copilot adoption efforts often stall, and how organizations can move from licenses and pilots to meaningful outcomes.

You'll learn:
✅ Why governance is the foundation of adoption
✅ How AI agents are reshaping roles and workflows
✅ The four phases of successful Copilot adoption
✅ What metrics actually matter when measuring success

One key takeaway: successful Copilot adoption isn't just about deployment. It's about giving employees practical, role-specific training that helps them integrate AI into the way they work every day.

📖 Read the blog: https://concurrency.com/blog/becoming-a-frontier-firm-operationalizing-microsoft-copilot/