STL

The Three Pillars of Corporate AI Deployment

Why most enterprise AI initiatives stall, and what companies actually capturing value are doing differently.



https://stlbts.substack.com/p/the-three-pillars-of-corporate-ai

Security Alert: Adobe Acrobat Reader Zero-Day

A newly identified zero-day vulnerability in Adobe Acrobat Reader is actively being exploited in the wild—meaning there’s currently no patch available.

Threat actors are using malicious PDF files to:
• Steal sensitive data
• Fingerprint devices
• Potentially gain full system access

The concerning part? Simply opening a compromised PDF can trigger the attack—no other interaction required.

What you should do right now:
• Avoid opening PDFs from unknown or unexpected sources
• Be cautious with email attachments and download links
• Ensure endpoint protection and monitoring are active
• Work with your IT provider to review mitigation strategies

We’re actively monitoring this threat. If your team relies heavily on PDFs, now’s the time to stay extra vigilant.

It’s April 1… but data loss is no joke.

Today is National Backup Day. It's the perfect reminder to make sure your business is protected from outages, cyberattacks, and the unexpected.

If your backups aren’t tested, monitored, and secure, they’re just a guess.

Let’s chat. We can make sure your data is safe, recoverable, and ready when you need it.

309-247-8760 or [email protected]

We hope you have a safe and happy St. Patrick's Day!

☘️

The Most Underrated Thing In Customer Service Is... Onboarding.

https://stlbts.substack.com/p/the-most-underrated-thing-in-customer

Happy New Year from our family to yours!

From our family to yours... Merry Christmas.

🎄

Why It's Hard to Over-Resource Customer Care

It's an investment that almost always guarantees a positive return.

https://stlbts.substack.com/p/why-its-hard-to-over-resource-customer

You don't need a new strategy.
You need to execute the one you have.

https://stlbts.substack.com/p/you-dont-need-a-new-strategy-you

*****on