Premier Health

🌟 Employee Spotlight 🌟
Please join us in recognizing Lisa, a dedicated Customer Service Representative who continues to go above and beyond for our St. Joseph's/Candler Urgent Care team.

Lisa’s willingness to step in wherever needed—whether at our Pooler Campus center or supporting other locations—demonstrates the kind of flexibility, teamwork, and commitment that keeps our clinics running smoothly. Her efforts do not go unnoticed and are deeply appreciated.

Thank you, Lisa, for the positive impact you make every day! 👏

Our hearts go out to all those impacted by the devastating floods in Central Texas. As a healthcare organization deeply rooted in Louisiana, we know firsthand the heartbreak and resilience that come with natural disasters. Central Texas holds a special place in our hearts through our family at Freedom Urgent Care, and we stand in solidarity with this strong and vibrant community.

Freedom Urgent Care is partnering with a nearby business to raise funds to support those affected — please visit their page to learn more and find the donation link.

Together, we can lift up our neighbors and show them they’re not alone. If you'd like to support those impacted in other ways, please consider these options: https://bit.ly/44kaVfr

A well-structured patient care plan does more than treat symptoms. It builds healthier communities. 💙

By prioritizing care that truly meets patient needs, you’re not just improving outcomes; you’re also creating a stronger foundation for your business to grow.

Great care benefits everyone.

Did you know that in some states there are more than 4 urgent care clinics per 100,000 residents?

1. Mississippi - 4.93
2. Louisiana - 4.75
3. Wyoming - 4.3
4. Tennessee - 4.23

The urgent care market is crowded. Ensure your organization is built to stand out in such a crowded market.

The secret to better patient satisfaction in urgent care lies in the details.

1️⃣ Take time to communicate diagnoses and treatment with clarity.
2️⃣ Aim to cut down waiting times wherever possible.
3️⃣ Train staff to prioritize empathy and kindness during every interaction.

When patients feel heard, respected, and cared for, the experience speaks volumes.

Running a clinic isn’t just about patient appointments. It’s about keeping everything else running, too. 🏥

From supply management to updating policies, these details make better care possible. And better patient care means more repeat visitors and higher patient retention. If you look after your patients, your bottom line will reflect that same quality of care.

Follow the link to read more about our management services: https://loom.ly/BdnaVoo

Does your hospital system have a line of urgent care clinics?

39% of urgent care clinics are connected with an established hospital system. Not only does this provide additional revenue to your system, but your brand recognition increases whenever you have a new patient walk through your doors.

Virtual patient visits allow for faster and more efficient operations. 🕐

Not only does a patient's appointment 10 times faster in a virutal setting, 90% of people who have had a virtual appointment would take another one in the future.

Accreditations and certifications are more than trainings. They improve the quality of care that your staff is able to provide and are a reminder to your patients that you are capable and to treat them with the most up-to-date care techniques available.

Know you want to open an urgent care, but not sure where to start?

Thinking of building a new urgent care location? This is an involved process, from choosing the market to identifying the specific location to looking at traffic patterns and buying furniture. The old adage "location location location" is a cliche for a reason.

No matter what stage of growth your organization is in, learn how Premier Health can help: https://loom.ly/BdnaVoo

Premier Health is accredited and certified by the Urgent Care Association, the industry’s trade association. We're proud of this industry recognition and the standard of quality we provide to our partners.

https://loom.ly/Bv1nwPw

In 2025, Texas took the lead as the state with the most urgent care centers.

Partnering with locally based hospitals and physicians gives Premier Health a unique understanding of not only Texas, but other states with a high number of urgent care centers such as Florida, and Georgia. Join this growing trend by getting in touch with us today.

https://loom.ly/Tpb2zrw