Millennium Group

Millennium Group

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Professional Staffing | SOFTWARE DEVELOPMENT | DATA ANALYTICS | DIGITAL MARKETING

The Millennium Group provides recruitment services that help our clients maintain their competitive advantage. We place high caliber professionals each and every time and always do what is in the best interest of our customers. We offer contract, contract to perm, and permanent placement services in technology, creative design, marketing, finance/accounting and human resources.

06/17/2022

We are seeking Dispute Analysts for a large financial services client!

For immediate consideration, email resume to: [email protected]

The Dispute Analyst protects the financial interests of our members by researching, analyzing, and processing disputes and escalated inquiries to recover funds for the member in accordance with all Regulatory Requirements and Association rules.

Requirements:

1 year of Debit/Credit card dispute experience

1 year of Back-office dispute/Fraud investigation experience

1 year of customer contact experience

Must be able to navigate multiple screens

Preferred:

Knowledge of Reg E and/or Z

ACH experience

Job Duties:

• Resolves complex member disputes related to ATM Domestic, ATM International, PINpoint of Sale, and Debit Card Signature disputes to ensure Regulatory compliance.

• Handles all aspects of the Signature First Chargeback.

• May handle Presentments, Arbitration Chargeback, Pre-Compliance, Compliance, Pre-Arbitration, Arbitration and Good Faith.

• Maintains abreast of current Electronic Funds Transfer Act (Regulation E) and Bank Card Association Rules.

• Investigates complex dispute claims in accordance with rules and regulations with a high degree of accuracy and within prescribed time limits.

• Processes Provisional and/or Permanent Credit to member's account.

• Provides and engages in customer service activities to determine member needs and provide appropriate resolution.

• Communicates the results of dispute inquiry to a member in a professional manner.

11/30/2019

Cedar Lake Office ready for Christmas 🎄

11/11/2019

Happy Veterans Day!! Thank you to all who have served!

Photos from Millennium Group's post 10/31/2019

Happy Halloween from the Millennium team in San Antonio! Hope everyone has a fun and safe Halloween!

01/23/2019

We are currently looking to fill a position in , ! Check out this job and many others posted on the link below

https://www.monster.com/jobs/c-millennium-group-l-san-antonio,-tx.aspx?jobid=204223359

Photos from Millennium Group's post 12/12/2018

We had a great time hosting our annual Christmas Luncheon in San Antonio this week! Thankful for all of our hardworking employees and wishing you all a great holiday season! 🎄

11/19/2018

Looking for a ? We are looking to a Member Debt Representative in !

https://hiring.monster.com/jpw/jobs/index.aspx?folderID=238295376&link=Active&post=true

11/12/2018

Thank you for your and happy to all who have served our country!

11/08/2018

To keep up to date with our latest postings follow our new and accounts both:

Photos from Millennium Group's post 09/06/2018

We had a blast at our Breakfast on August 28th!
We gave away 50 Amazon gift cards 🎁 Here are some of the winners ✨ ✔️

Want your business to be the top-listed Computer & Electronics Service in Austin?
Click here to claim your Sponsored Listing.

Telephone

Address


3801 N Capital Of Texas Highway, Ste E-200
Austin, TX
78746

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm