M-Pulse Fiber

Wishing all our customers and their families a safe and happy Labor Day. Today we honor the hard work, dedication, and community spirit that keeps Mississippi moving forward. Our offices will be closed Monday, Sept. 7, so our employees can spend the day with their loved ones. Enjoy the well-deserved rest.

We have damaged fiber currently in the Hamilton area, specifically around McCann Circle, Pace Road, Seely Road, and Grubb Springs Road. Our fiber technicians are working on the damage and should have repaired by 5:00 pm today.

All of our Bill Pay functions should be up and processing correctly.

⚡️⚡️Payments may be made now using our website or our phone bill pay system. If you are using the website, you may have to clear your browsing history as the address for the bill pay has changed. The app cannot be used for payments currently. ⚡️⚡️

⚡️⚡️Please call 662-256-6660 for emergencies ⚡️⚡️. This line will be answered by our trouble crew and is only for emergencies

Our phone lines and computer access are both down. They are currently working on this and hope that it will be restored shortly. This will affect all bill pay functions.

Kera Branham, daughter of Phillip and Monae Branham is a 2026 graduate of Abeka Academy home school program and will continue her studies at Illume Academy cosmetology school in New Albany.

Congratulations Kera !! We are all proud of you !!

All of us at Monroe County Electric are excited to send out congratulations to Kolby Webb, son of Nick and Brandi Webb on his graduation from Tremont High School. He has already began his work career at Tombigbee Electric Power Association in their Fulton office.

Way to go Kolby!!

Abby Ellis, daughter of Barry Ellis and Layle Rutland is a 2026 graduate of Wheeler High School. All of us at Monroe County EPA are excited for her future as she plans to attend Northeast Community College to pursue a degree in nursing.

Congratulations Abby!!

A big congratulations goes out to Cayden Ives on his graduation from Hatley High School. Cayden has been interning with MPulse Fiber this year.

Way to go Cayden!!

*Update: The bill pay system is now functional*

Monroe County Electric Power and M-Pulse Fiber bill pay system will be down tonight (Wednesday) July 8th, 2026, from 5:00 pm until 9:00 pm for year-end maintenance updates.

This will include all bill pay functions including website, telephone and our app.