EASE Technology Solutions is an IT consulting and outsourcing company based in the Philippines providing topnotch & reliable back office support services.
EASE Technology Solutions is an IT consulting and outsourcing company based in the Philippines committed to provide topnotch business process support services for start-ups, SMBs, and enterprises around the world. Through the use of the latest internet and computer technology advances coupled with highly skilled and experienced team of professionals, EASE Technology Solutions develops innovative s
trategies to fully satisfy client requirements and make them and their end-clients happy. Among the services we provide include:
Completing The Pieces
" EASE Technology Solutions - Completing the pieces "
- Technical Support and IT Help Desk
- Multi-Channel Customer Service Operations (Email, Chat, Phone, Forum, Remote Access, Social Media)
- Web Design and Development
- Graphic and Logo Design
- Administrative Support (online research, data entry, transcription, among others)
- Writing (content writing, bulk article writing, blogging, technical writing, among others)
- Project Management and Coordination
- Virtual Assistance and Personal Assistance
- Search Engine Optimization (On-page, Off-page, keyword research and analysis)
- Social Media Marketing
- Mystery Shopping (Metro Manila, Philippines)
- Specialized Solutions
EASE Technology Solutions is being managed by a husband-and-wife team with total of over 15 years of experience in diverse fields, including IT, Telecommunications, Call Center, and Business Process Outsourcing.
*Corporate History
EASE Technology Solutions' tradition of quality outsourcing can be traced back in 2009 when its founder Allan Donato, an Electronics and Communications Engineer by profession, shifted from the corporate jungle to the then uncharted world of outsourced IT consulting. Allan's wife Edna swiftly joined Allan to start a mom and pop IT consulting and outsourcing agency. With unrelenting hard work, perseverance, and focus on customer satisfaction at all times, new projects from new and returning clients came one after the other. After two years of sustained growth in number of projects and clients, Allan and Edna mutually decided to bring career opportunities to underprivileged but deserving individuals in the community and EASE Technology Solutions was born.
*Technology and Infrastructure
Our facility is supported by two reliable, hi-speed internet connections from two different ISPs. We also have multiple workstations powerful enough to perform multiple tasks at the same time. Our workstations are equipped with the latest Windows 8.1 Operating System, and older versions such as Windows 8, 7, Vista, and XP Operating Systems are also available for testing purposes. We also have Mac-powered workstations with the latest Mac OSX version. All of our workstations have the latest antivirus software and essential office productivity tools needed to conduct day-to-day operations more efficiently. We also have access to the most popular smartphone platforms (iPhone/iOS, Blackberry, Android) and tablets (iPad/iOS, Android) also for testing purposes. We also have stand-by power generator in place to ensure uninterrupted power source at all times. Our physical office is secured with the help of 24/7 roving security guards as well as CCTV systems and layers of controlled door/gate access.
