PureLink

Average time to reach a real person at PureLink: 15 seconds.

And because we own and run our own network, the person who picks up is the person who can fix it. No handballing, no ticket queue, no "we'll get back to you."

Just a local Hamilton team who owns the problem from the first ring.

Switch to PureLink in minutes.

Moving house? 📦 Don’t let the internet be the thing you forget.

A little planning before moving day can mean WiFi from day one instead of waiting around for a connection.

We’ve put together 7 things to tick off before you move - from checking what’s available at your new address to booking your connection early.

🏠 Read our Moving House Checklist and get connected before the boxes are unpacked - https://purelink.nz/news-blog-posts/moving-house-your-internet-checklist

We're looking for a Sales Admin WIZZ who can keep things running like clockwork across our three brands! 🪄

Detail-oriented, organized, and know how to keep a sales team on track? We'd love to hear from you!

📩 Apply now - https://nz.seek.com/job/94478250?ref=cm-ui

Huge congrats to Kim I, who's walking away with a $100 Prezzy card, just for leaving us a Google review.

To everyone who took the time to review PureLink this quarter, thank you. Reviews might feel like a small thing, but for a locally owned business like ours, they genuinely move the needle. They help other Kiwi businesses and homes find us, and they mean a lot to the Hamilton team who read every single one.

The Q4 draw is now open. Leave us a Google review and you're automatically in.

https://g.page/r/CcgfrnzgzFrJEBM/review

False. Fibre runs on light signals through glass cables, completely unaffected by weather. If your connection drops every time it pours, that's usually a sign of a dodgy join somewhere outside, not the fibre itself. A quick call to our Hamilton team and we'll have it sorted.

At PureLink, we keep things local. When you call, the phone rings in Hamilton, and you'll get Shaun, ready to help get you connected. ⚡💜

False, mostly. "Central" only works if your node still has a strong, clear path back to the main router. Tuck it behind a couple of walls and it can only pass on a weak signal, so you get patchy speeds in that part of the house.

The sweet spot: place it about halfway between your main router and the area you want to fix, somewhere it can still "see" the router with as few walls in the way as possible.

Got a spare network port nearby? Running a cable to your node beats any wireless spot, every time. Want a hand getting your Wi-Fi sorted? Send us a message.

Some providers give up at the end of the fibre line. We don't. Whether you're rural, lifestyle block, or just off the grid a bit, we'll find the right connection for where you actually live.

See our solutions, or talk to a real person now. You'll get Shaun, based locally in Hamilton.

https://purelink.nz/contact-us

True. Copper's on the way out, and if you're still on one, the clock's ticking. The good news: you've got options, you can keep your existing number, and we'll sort the move for you.

Still on copper? Switch in minutes with PureLink