Penberthy

Take a glance around your home.

If the worst of winter struck tomorrow…..would you know where you stand?
▪️A flood.
▪️A fire.
▪️A storm.
▪️A burst pipe.

It only takes one unexpected event to change everything.
▪️Furniture.
▪️Clothing.
▪️Technology.
▪️Beds.
▪️Kitchenware.
▪️The things you use every single day.

Would your current cover actually replace it all? Many people underestimate the true value of what’s inside their home.

Now you don’t have to. Just use our Contents Calculator. It can help you better understand what it may cost to rebuild life inside your home. And avoid a painful surprise at claim time.
https://penberthy.co.nz/personal/contents-calculator/

Empathy and integrity run deep with Trudy and Anne-Marie, in our claims team.

Because no two claims are the same and at claim time there is stress, vulnerability and uncertainty, Trudy and Anne-Marie start with the most important first step – listening.

As Trudy says “Our approach is centred on being genuinely present for our clients and taking the time to understand what they’re going through. We listen carefully, build trust, and provide support that reflects their individual needs and circumstances. From there, we’re able to advocate for them in a way that is thoughtful and practical.”

When clients are at their most vulnerable, that’s when the Penberthy difference shines through. Anne-Marie says it’s about going above and beyond.

“Every client situation is different, and they need genuine empathy, support and effective advocacy. It's about repaying our valued clients for the trust they placed in us when they took out the insurance policy.”

Outside of work their personalities are just as strong from Anne-Maries unwavering loyalty to the Springboks to Trudy’s love of grassroots rugby and sport in all forms. That sense of connection, teamwork and loyalty naturally carries through into the way we work together and care for our clients.

Trudy’s been with us for 7 years, Anne-Marie 3. And when we asked them what they enjoy most about their work, they both agreed. “Our values align with Penberthy’s. It’s different to anywhere else we’ve worked. The family values here run deep and flow directly through to our clients.”

They reckon they’re proud to work here. Well - we’re mighty proud too – proud that they’re part of our team.
https://penberthy.co.nz/

Most people don’t think about healthcare access…until they suddenly need it.

But across New Zealand, longer GP wait times, specialist delays, and pressure on the public system are becoming a growing reality. And when illness affects you, your partner, your family, or a key person in your business, the impact is often far bigger than just the medical issue itself.

In this article, https://penberthy.co.nz/newsletters/penberthy-newsletter-vol-1/ -one, we unpack why Medical Insurance matters more than ever, for individuals, families and businesses alike.

There are moments in life where things shift.
▪️Buying a home.
▪️Growing a business.
▪️Protecting what you’ve built.
▪️Making decisions for your family’s future.

They don’t always feel big at the time. But they carry weight. And it’s often in those moments that the right advice matters most, not just for now, but for what comes next.

At Penberthy, this is where we sit. Beside you, through the decisions that shape what matters most.
https://penberthy.co.nz/

Almost 50 years ago, Bruce Penberthy built Penberthy on more than just business success. He built it on people. And our people remain at the heart of what we do.

Last Friday, we held our Annual Awards … to celebrate our people and to reflect on the last year. A big year of growth, change, and momentum - from the launch of our new brand identity, to strong business and client growth, to changes across our management and shareholder levels.

Through it all, our team has continued to show up for our clients every day with commitment, professionalism, and care and we’re incredibly proud of how well they have done that.

This year we introduced a very special new award. The inaugural Bruce Penberthy Legacy Award. Mark and John have introduced this award in honour of the value their Dad placed on his team’s loyalty, initiative, teamwork and positivity.

So – let’s honour this year’s winners:
▪️ Employee of the Year and Winner of the inaugural Bruce Penberthy Legacy Award - Shane Reilly
▪️ Salesperson of the Year - Regan Hudson
▪️ Life & Mortgage Support Person - Milada De Villiers
▪️ Fire & General Support Person - Shirina Falk

To all of our team we say thank you. This business is what it is because of our people.

Yesterday morning our team came together for a Pink Ribbon Breakfast Morning Tea, and thanks to the generosity of our amazing team we surpassed our $500 goal for this incredibly important cause.

Breast cancer continues to impact thousands of Kiwi families every year. It’s frightening to think that around 10 women are diagnosed every day, and more than 650 people lose their lives annually.

At Penberthy, we believe it’s important to sometimes down tools and take a moment for causes that touch so many lives. Causes that affect families, friends, workmates and communities all around us. Yesterday was about It was about showing support, creating conversation, and standing alongside, in some small way, the many Kiwi women affected.

A huge congratulations as well to Kendall, who was the lucky winner of our fundraiser hamper draw!

For many businesses, insurance renewals can become a “set and forget” exercise. The policy rolls over, premiums are paid, and everyone moves on to the next priority.

But the market is shifting fast.

Construction costs are climbing. Freight delays are impacting replacement timeframes. Fuel surcharges are flowing into repair and rebuild costs. And, worryingly, sums insured that were accurate may no longer reflect today’s realities.

And if it’s been a while since your last detailed business insurance review, but you’re thinking you haven’t got time to look into it … our best advice – take the time.

A 30-60 minute focused renewal conversation today could be one of the highest-return actions you can take as a business owner. Now, more so than ever.

Click here https://penberthy.co.nz/the-insurance-market-is-shifting-fast-what-were-seeing-in-the-market-right-now/ to have a read of our latest article here.

The insurance market is shifting fast. Here’s what we’re seeing in the market right now. - Penberthy Insurance Limited For many businesses, insurance renewals can become a “set and forget” exercise. The policy rolls over, premiums are paid, and everyone moves on to the next priority.

Penberthy’s Insurance is now accredited to recommend PPS Mutual.

And that’s not something every adviser can say. PPS deliberately works with a small, selected panel in New Zealand by design, not by accident.

PPS is also not for everyone. It’s built for people in specific professions, where eligibility matters and where members aren’t just policyholders, they’re shareholders in the mutual model. That alignment changes the conversation from “product” to “partnership.”

If you’re a professional and you’ve ever wondered why some insurers choose not to be available to the general market and what that means for long term value and member experience, we’re happy to share what we’re learning through this new relationship.

Worth understanding, even if you’re not changing anything today.
Penberthy.co.nz I 0800 736 237