Infinite Hospitality Group

✨ Hospitality as a Life Teacher ✨
We are truly honoured to be featured by Sarawak Tribune in this meaningful article.
Hospitality is more than an industry—it is a lifelong journey of learning. From understanding people, building empathy, embracing challenges, to constantly adapting in a fast-changing world, this profession shapes not only careers but character.
Even as technology continues to transform operations, one truth remains unchanged—genuine hospitality is driven by the heart.

At Infinite Hospitality Group, we believe every experience, every guest interaction, and every challenge is an opportunity to grow, serve better, and create lasting impact.

🙏 Grateful for this recognition and for the journey ahead as we continue to elevate hospitality standards in Sarawak and beyond.

Hospital hospitality shapes more than careers, instilling empathy, discipline and resilience that last a lifetime.

Read here: https://www.sarawaktribune.com/hospitality-as-a-life-teacher/

🌙✨ Selamat Hari Raya Aidilfitri ✨🌙

From all of us at Infinite Hospitality Group, we extend our warmest Hari Raya greetings to our Muslim colleagues, partners, clients, and friends.

May this blessed celebration bring renewed joy, forgiveness, and unity among families and communities. As we celebrate the spirit of togetherness and gratitude, may your homes be filled with peace, happiness, and meaningful moments with your loved ones.

Terima kasih for your continued trust and support.
Selamat Hari Raya Aidilfitri & Maaf Zahir dan Batin.

Proud to stay ahead in a fast-evolving digital landscape! 🚀

The latest HT50™ by HotelTechReport highlights top innovators like SiteMinder, Canary Technologies, Lighthouse, and Cloudbeds—driving the future of hospitality through technology.

At Infinite Hospitality Group, we are committed to bringing these smart digital solutions closer to our hotel partners—enhancing efficiency, profitability, and guest experience.

Another big win for SiteMinder — crowned #1 Booking Engine in 2026! 🏆

Driving more direct, commission-free bookings, this powerful solution helps hotels accelerate revenue growth while strengthening guest loyalty.

At Infinite Hospitality Group, we champion technologies like SiteMinder to empower hotels with smarter distribution strategies and stronger direct booking performance.

Congratulations to SiteMinder for being voted the #1 Channel Manager in 2026! 🏆

With real-time connectivity across 450+ booking channels and strong trust from global hotel brands, it continues to set the benchmark in hotel distribution and revenue performance.

At Infinite Hospitality Group, we believe in leveraging proven technologies like SiteMinder to help our hotel partners maximise visibility, streamline operations, and drive stronger revenue results.

🎪 The Circus is Coming to Sarawak! 🌊✨
The spectacular The Great British Circus: Legend of the Sea returns from 20 March to 26 April, bringing an exciting new production featuring water shows, dazzling lights, and unforgettable family-friendly entertainment.
With performances across Kuching, Sibu, Miri, and Bintulu, it’s a fantastic outing for families, friends, and visitors looking for a magical night out.
🏨 Travelling for the circus? Stay with us!
📍 For Kuching goers
All circus visitors are warmly welcomed by Hotel 98.
Book direct here:
https://hotel98-booking.infinitehospitality.asia/
📍 For Miri goers
These hotels welcome all circus fans:
• Lemonade Hotel Miri
Book direct: https://lemonademiri-booking.juicystay.com/
• Watermelon Hotel Miri
Book direct: https://watermelonmiri-booking.juicystay.com/
• Emart Hotel Miri
Book direct: bit.ly/3Dz2jXI
🎟️ Catch the magic of the circus and enjoy a comfortable stay while you’re in town!
📖 Read more: https://www.sarawaktribune.com/great-british-circus.../

Exciting progress for the hospitality scene in Penang!
We are honoured to have been part of a 2-day training and strategy session in collaboration with Core System Tech for the upcoming Digital Loyalty Rewards Program as it prepares to enter the Penang market.
This innovative initiative by Core System Tech aims to bring a fresh digital loyalty ecosystem to the hospitality industry, enhancing guest engagement and rewarding customer experiences in a smarter way.
At Infinite Hospitality Group, we are proud to collaborate and support this exciting journey. The future of hospitality is becoming more connected, more digital, and more rewarding.
Penang, something exciting is on the way! 🚀

An insightful article by our associate trainer published in Sarawak Tribune on the important topic of food security in Sarawak.
While our land is rich with local produce like midin, terung asam, Bario rice and dabai, challenges such as climate change, rising food imports and an ageing farming community are real concerns.
Food security is not only the responsibility of the government — it starts with all of us.
Support local farmers, buy from tamu markets, reduce food waste and encourage the younger generation to see agriculture as a modern and meaningful industry.
A very timely and thought-provoking read. 🌱

Sarawak faces rising food security concerns as climate change, import reliance and ageing farmers challenge supply, prompting stronger efforts to modernise agriculture and support local food systems.

Read here: https://www.sarawaktribune.com/feeding-the-land-of-the-hornbill-perspective-on-food-security/

The latest insights from SiteMinder’s Hotel Booking Trends report reveal the top 12 booking channels by market, based on millions of real hotel reservations worldwide.

This data gives hoteliers a clear view of:
● Where demand is really coming from
● Which channels are driving the most revenue
● How booking behaviour differs by market

“Indonesia's first online travel agency, Tiket.com, earned the High Riser badge after surging two spots, as Indonesian travel to Malaysia, where it’s the second-largest source market, continued to grow. Goibibo and MakeMyTrip re-entered the Top 12 after being absent since 2020, benefiting from a sharp growth in Indian arrivals (+32%), driven in part by improved flight connectivity.”

For hotel operators, this isn’t just a ranking — it’s a strategic dashboard. Distribution today is no longer about being everywhere, but about being intentional with channel mix, pricing strategy, and market positioning.
Are you optimising your channel strategy — or just maintaining it?

Explore the full report and market breakdown here: https://www.siteminder.com/hotel-booking-trends/

We are truly honoured to be featured in Sarawak Tribune with this column article: “Skills Build Service. Growth Builds Loyalty.”

At Infinite Hospitality Group (Malaysia) Sdn Bhd, this message reflects what we strongly believe and consistently advocate — hospitality is not a low-value industry. It is a high-impact profession that simply requires the right leadership, structure, and development culture.

For too long, turnover has been treated as a recruitment problem. But the real issue often lies deeper — in stagnation, weak supervision, and the absence of clear growth pathways. Skills may build service standards, but growth builds commitment, pride, and long-term loyalty.

Supervisors are not just operational controllers. They are culture builders. When equipped with coaching, feedback, and people development skills, they become the strongest retention strategy any hotel can have.

Hospitality does not lose people because the work lacks dignity. It loses people when growth stops.

If we want to elevate our industry in Sarawak and beyond, we must move from filling vacancies to building careers. The future belongs to organisations that invest in developing their people — not just deploying them.

We remain committed to raising leadership capability, strengthening supervisor development, and shaping a hospitality workforce that stays because they see a future.

Skills build service, growth builds loyalty
Why hospitality will keep losing people until it learns to grow them

read here: https://www.sarawaktribune.com/skills-build-service-growth-builds-loyalty/