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Customer Service Training at the Induction of Hayleys Advantis group

Customer Service Enhancement Training - PABC Induction Programme (Batch-03)

Another outstanding learning experience by CORPORATE STUDIO...

One day programme for Dunamis Capital PLC by CORPORATE STUDIO...

Behavioural Skills in the context of business world provides a standard framework within which business people can operate as they communicate and collaborate. Attention to etiquette is a sign of professionalism and respect for others, and it can make positive first impressions while building trust among colleagues. When business partners and co-workers adhere to a well-understood code of etiquette, it can be easier for diverse individuals to work together, focusing their energies on the task at hand rather than trying to understand the cultural eccentricities of others. Etiquette plays a large role in the business cultures of different countries and geographic regions. An attention to etiquette can help inter-cultural business dealings to be as productive as possible by bringing all parties together under a common understanding.

Business etiquette encompasses a range of factors. Verbal and non-verbal communication are a large part of etiquette; communication styles, taboo topics and preferred speaking distances vary by culture. Dress and appearance is another important facet of etiquette. Business people are expected to dress professionally, or at least to take cues from those around them as to what is acceptable. Time sensitivity is another element; some cultures place emphasis on punctuality, and others see punctuality as a sign of eagerness or even hastiness.In displaying finesse and professionalism in business world, controlling anger and humour, correct use of washrooms and other common facilities, dining etiquette are also in paramount importance.

Another outstanding organisational greatness project of CORPORATE STUDIO...

A management discussion forum was facilitated by CORPORATE STUDIO for KELSEY HOMES (PVT) LTD, with the participation of the CEO and the top management alone with the Executive Chairperson, Managing Director and the Head of Human Resources of DUNAMIS CAPITAL PLC.

Every now and then organizations should re-visit their corporate strategies to find solutions for any potential obstacles, therefore it is important for organizations such as KELSEY HOMES (PVT) LTD to continually generate creative ideas and solutions through intensive and freewheeling of their remarkable team of staff.

With the engagement of CORPORATE STUDIO, every participant was given the opportunity and encouraged to think aloud and suggest as many ideas as possible no matter seemingly how outlandish. The forum was a great success based on outstanding feedback from the participants and the top management.

Workshop on social etiquette and behavioural skills for First Capital Holdings PLC by Corporate Studio