Unics

Ticket Management System

One-time setup fee - Rs. 75,000
Annual hosting fee - Rs. 35,000
User license - Rs. 7,500 / User / 1 Year

* User type –
[Call center / Technician / Customer]
* Unlimited case records
* Cloud based interface
* Support Mobile customization
* Customer interface -
[Report concern / Runtime status timeline / Job fully completion / Customer feedback / Support rating]
* Staff interface -
[Report concern / Status update / Technical completion]
* Master data –
[Brand / Item type / SLA / Contact type / Customer]

Contact us NOW

UniCS Team

Universal Computer System
T : +94 762 42 88 55
E : [email protected]
W : https://unics.lk

HR Management System

Universal Computer System
T : +94 762 42 88 55
E : [email protected]
W : https://unics.lk

Agent Data Management

Universal Computer System
T : +94 762 42 88 55
E : [email protected]
W : https://unics.lk

Fleet Management System

Universal Computer System
T : +94 762 42 88 55
E : [email protected]
W : https://unics.lk

Lead Management System (LMS)

ONLY Rs. 7,500 / User / 1 Month
or
ONLY Rs. 60,000 / User / 1 Year

Product specification
- Cloud based application
- Unlimited lead entries
- Universal customer base under product wise
- Keep tracking of each lead - (keep as Ongoing and close the lead with predefined status like Complete / Inactive / Blacklist)
- Unlimited follow-up entries
- Define your own follow-up master
- Define your own Product master
- Define your own Industries master
- Lead transfer (within your team members)
- Multiple user levels
- Unlimited supervisor layers
- Define your own supervisor structure
- Download lead and lead history to Excel / CSV / PDF
- Filter data by Date / Customer details / Lead status / Scheduled date and many more
- Action status details and action status summary report

Contact us NOW

UniCS Team

Universal Computer System
T : +94 762 42 88 55
E : [email protected]
W : https://unics.lk

E-Library Management System
Universal Computer System
T : +94 762 42 88 55
E : [email protected]
W : https://unics.lk

Universal Computer System
T : +94 762 42 88 55
E : [email protected]
W : https://unics.lk

Web Development - Art Gallery

Universal Computer System
T : +94 762 42 88 55
E : [email protected]
W : https://unics.lk

Birthday Wishes Automation System

Universal Computer System
T : +94 762 42 88 55
E : [email protected]
W : https://unics.lk

E-Library Management System

Universal Computer System
T : +94 762 42 88 55
E : [email protected]
W : https://unics.lk

Ticket Management System (TMS)
https://helpdesk.lk

Universal Computer System
T : +94 762 42 88 55
E : [email protected]
W : https://unics.lk