Simplyfyd Solutions

Unlock your potential with our latest career growth and skill enhancement courses. Software Testing

Are you passionate about making a difference? We are hiring for AGM. We have opportunities that match your skills and aspirations.

Are you passionate about making a difference? We are hiring for multiple positions in our company. Whether you're an experienced professional or a fresh graduate, we have opportunities that match your skills and aspirations.

🌐 Why Join Us?

Competitive Salary 💰
Professional Growth 📈
Positive Work Environment 🌟
Comprehensive Training Programs 📚
📅 Apply Now!
Email your resume to [email protected] or visit our website at www.simplyfydsolutions.com

Simplyfyd Solutions | HR Consultancy: Trusted Industry Leaders Simplyfyd Solutions - Your trusted HR consultancy partner offering recruitment, payroll outsourcing, IT services, and medical billing solutions. Contact us today!

Unlock your potential with our latest courses designed for career growth and skill enhancement.

Unlock your potential with our latest courses designed for career growth and skill enhancement.

Enroll now and start your journey to success!

Team Simplyfyd Solutions wishes you all a Happy Diwali
,

Team Simplyfyd Solutions wishes you all a Happy Dussehra
, , , , , .

Simplyfyd Solutions is for

Simplyfyd Solutions is

Simplyfyd Solutions is Hiring For a Senior Analyst.
Designation : - Senior Analyst( International voice process/Non-Chat/Email support)
Experience: - 1 - 3 Years
Location: - Airoli, Mumbai
Job Description: -
The Senior Analyst is responsible for managing and ensuring that the service level agreements for various programs are met.
Main Responsibilities: -
*Manage the call/chat volume, daily attendance, and program break schedules
*Assist with creation if metrics and targets for services
*Work closely with the operations team to analyze and help improve their delivery processes
*Generate ideas for process and service improvement planning
*Produce daily, biweekly, and monthly internal reports
*Assist with projects and other duties as requested or assigned.
Skills
*Must have Microsoft Excel skills
*Ability to create reports in Excel and forecast results
*Attention to detail and high level of accuracy
*Ability to multi-task, focus, and complete reports for extended periods of time
*Previous call center experience required
*Previous Work Force Management experience required
Job Types: Full-time, Permanent

Salary: ₹20,000.00 - ₹30,000.00 per month

Benefits:
Flexible schedule
Health insurance
Paid sick time
Provident Fund
Supplemental pay types:
Overtime pay
Performance bonus
Shift allowance

Required: -
Bachelor's (Preferred)
Experience:
International voice process: 1 year (Preferred)
International BPO: 2 years (Preferred)

You Can share your Cv - with [email protected]
Call Or Whatsapp on - 9081058786

Join us for free job assistance

FREE JOB ASSISTANCE - SIMPLYFYD SOLUTIONS (PAN INDIA) WhatsApp Group Invite