Cobalt

Cobalt

Share

Cobalt are experts in Voice over IP and IT support. Our team of engineers configure, manage and

02/10/2026

It's Coffee with Cobalt: Directors Edition.

We gave the sales team a day off from camera duties and put Chris, Ian and Jim in the hot seat instead.

From hypothetical debates to risque discussions that unfortunately didn't make the cut, giving the bosses the mic did not disappoint...

We’ll get our coat

28/09/2026

One point of contact and total peace of mind.

Managing multiple suppliers for your comms and IT is time-consuming and can leave gaps where things can easily fall through the cracks.

At Cobalt, we bring everything under one roof.

One dedicated team keeps your systems secure, connected and running smoothly.

Simplify your business with a partner who takes complete ownership: https://cobalt.so/

Openreach switch off league table: what it means for business | Cobalt 25/09/2026

Is your business fully migrated off copper lines?

Openreach’s latest progress report reveals there are still roughly 350,000 business premises across the UK running on legacy analogue lines. In Bristol - our closest reported city - almost 43,775 lines are still waiting to make the shift.

Don't make the mistake of assuming it's just about your office phone handsets.

Alarm panels, lift emergency call points, door entry gates and card machines frequently run on forgotten background lines. When the network shuts down, those unmigrated business services will turn off immediately and there'll be no backup safety net.

Don't wait for a key service to fail. Find out more here and get in touch if you need some help making the switch:

Openreach switch off league table: what it means for business | Cobalt Openreach's 17 September league table leaves around 600,000 legacy lines across ten UK cities, Bristol on 8.99 per cent. What South West businesses should do now.

23/09/2026

More than just your typical tech company.

When you partner with a managed service provider, you shouldn't just get reactive ticket-fixing. You need a dedicated extension of your team that looks out for your business and your team.

From proactive cyber defence to seamless workplace comms, we keep your business moving forward without the usual headaches.

We're Cobalt, it's what we do.

21/09/2026

The biggest mistake with AI? Forcing it into places it doesn't belong.

Because of the hype, so many businesses feel pressured to adopt AI out of fear of getting left behind. However, this just results in implementing complex tools for problems that don't actually exist in their workflow.

As Ian puts it, stop looking for ways to use AI. Instead, find a genuine operational pain point (a task that takes way too long, a manual process your team dreads, or a resource bottleneck) and use AI to solve that.

Fix the problem, don't just follow the trend.

Photos from Cobalt's post 18/09/2026

Think a strict company policy is keeping unapproved AI out of your workplace? Think again.

Recent NCSC data reveals that 71% of employees are already using unapproved AI tools to get their daily tasks done.

The reality is simple - if a tool saves an employee significant time, blocking access on their work laptop just drives the practice onto personal devices. That leaves your sensitive business data, client details and internal documents floating around in consumer AI tools with zero visibility or control.

Instead of treating Shadow AI as a disciplinary issue, the NCSC advises taking a transparent approach. Find out what your team is using, set clear rules on what data is off-limits, and provide a safe, sanctioned tool that actually does the job.

Read the full article and NCSC guidance here: https://cobalt.so/news/ncsc-shadow-ai-unapproved-tools-2026

16/09/2026

AI has massive potential to save your team hours, but without a clear focus, it’s easy to fall down a rabbit hole.

Ian's trick to getting actual ROI isn't trying to use AI for everything, it’s about targeting the areas that will benefit most from it.

Pick the repetitive, time-consuming tasks your team dislikes doing or the processes that chew up unnecessary resources and then work backwards to see how AI can solve that specific headache.

When you focus on the outcome first, AI shifts from being a shiny distraction to a genuine productivity booster.

PSTN switch-off: no fallback for business lines | Cobalt 14/09/2026

Are you one of the 350,000?

Around 350,000 UK business premises are still relying on legacy copper phone lines.

And from 31 January 2027, those businesses face disconnection.

It’s not just your phones either.

Card machines.
Alarm systems.
Lift emergency phones.
Door entry systems.
Fire panel diallers.

Consumers will have a temporary fallback service.

Businesses won’t.

If you’re still relying on an old line somewhere in your business, now is the time to find it.

We can audit what you’ve got, work out what needs moving and get you switched across without a gap in service.

Read more: https://cobalt.so/news/pstn-switch-off-business-lines-no-fallback-2026

Or just give us a call on 01392 662600

PSTN switch-off: no fallback for business lines | Cobalt 45% of UK landline users are still unclear on the 2027 PSTN switch-off. Consumer lines get a temporary emergency voice service. Business lines do not, and around 350,000 are still on copper.

11/09/2026

If you think turning on Multi-Factor Authentication means your business is bulletproof, it’s time to rethink your strategy.

As Ian explains, while MFA is a critical baseline, modern cyber threats have evolved to bypass it. Technical controls are essential, but the most powerful asset in your security strategy is human awareness - shifting your mindset from 'if' to 'when'.

Building multiple layers of defense is crucial, but knowing how your team and your IT partner respond when a threat tests those boundaries is what truly makes the difference.

That’s where good support stops, and great support steps in.

09/09/2026

Getting cyber secure doesn't have to be complex or overwhelming.

While no company is entirely immune to online threats, protecting your sensitive business data should feel straightforward, not stressful.

That’s why Cyber Essentials exists. It’s an official certification designed to block up to 80% of everyday cyber risks. At Cobalt, we go beyond basic compliance to ensure your setup isn't just certified, but genuinely secure and easy to manage.

Take control of your defence with a team you can trust: https://cobalt.so/cyber-security

Want your business to be the top-listed Computer & Electronics Service in Exeter?
Click here to claim your Sponsored Listing.

Telephone

Address


27 Dakota Way
Exeter
EX52GE

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5pm

Alerts

Be the first to know and let us send you an email when Cobalt posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Subscribe

We will notify you when anything happens in Exeter.