Live Inclusive

When it’s cold outside, keeping warmth inside your home really matters and ensure you are warm and comfortable too.

A few small changes can help stop heat escaping and make rooms feel more comfortable without touching the thermostat:

Close curtains or blinds as it gets dark to keep heat in.
Keep internal doors closed to stop draughts moving through the house.

Move furniture away from radiators so heat can circulate properly.
Use draught excluders around doors and windows.

Avoid drying clothes on radiators, as this blocks heat and creates damp.

They’re simple things, but together they can help your home stay warmer through winter.

Source: Doncaster Residents Winter Warmth Pack
👉 https://www.yourlifedoncaster.co.uk/healthy-homes

If you have a disability or a long-term health condition, you may be able to get extra support from your energy supplier by joining the Priority Services Register (PSR).

Being on the PSR means your energy supplier knows you may need extra help.
You can get:
– advance warnings of planned power cuts
– priority support during outages
– extra help if your electricity, gas or water supply is disrupted

It’s free and doesn’t affect your energy tariff or benefits.

You can usually join the PSR if you:
– have a disability or long-term health condition
– rely on electricity for medical equipment
– are older, pregnant, or have young children
– struggle with communication or mobility

How to join:
Contact your energy supplier directly and ask to be added to the Priority Services Register.

You can also find out more here:
👉 https://www.ofgem.gov.uk/energy-advice/priority-services-register

If you have electricity supplied by Northern Powergrid, you can check details here:
👉 https://www.northernpowergrid.com/priority-services-register

It’s a simple step, but it can make a real difference, especially during winter.

Sometimes it’s hard to know what you’re actually entitled to.
You might have tried before and given up halfway through because it just felt too confusing…
Or maybe you’ve been told you don’t qualify — but you’re not sure that’s right.

That’s exactly what we’re here for. 💙

At Live Inclusive, we help people with disabilities and long-term health conditions understand what benefits and support they can access, with things like:
✅ PIP or Attendance Allowance
✅ Universal Credit or Pension Credit
✅ Carer’s Allowance
✅ Blue Badges and more

We’re ready to help you live a little easier and get what you’re entitled to.

📞 Call us on 01302 592400
📧 Or email [email protected]

You don’t have to figure it out alone, Our benefit advisors will guide you through it, step by step..

Energy-saving habits you can do without compromising being warm

When it’s freezing outside, staying warm matters, especially if you have a health condition or spend a lot of time at home.

There are a few simple habits that can help save energy without turning the heating down or feeling uncomfortable:

Only boil the water you need.
Wait for a full load and wash clothes at 30°C.
A shower usually uses less energy than a bath.
Switch off lights and appliances when you’re not using them.
Keep lids on pans when cooking.
Defrost your freezer so it can work efficiently.

Small changes add up, and they don’t have to come at the cost of warmth.

Source: Doncaster Residents Winter Warmth Pack
👉 https://www.yourlifedoncaster.co.uk/healthy-homes

Do you want to feel more confident online?

Or do you know anyone who needs support with getting online safely?

Our FREE 1-to-1 Digital Workshops are designed to help you build skills in a way that suits YOU safely.
Learn how to:
💻 Use the Health App
📧 Set up and use email
🛍️ Shop safely online
🎧 Use YouTube, podcasts & Facebook groups

If you’d like simple, patient support to get started, we’re here to help.
The sessions are delivered in 1:1 settings, so you feel safe to go at your own pace, so get in touch today!

📞 Call us on 01302 592400
📧 Email: [email protected]

This is Debbie, one of our Benefits Advisers at Live Inclusive.

Debbie supports people to claim benefits, check they’re getting the right entitlements, and understand their options , especially when things feel overwhelming.

This message came from a family she supported to claim Attendance Allowance and get advice around a housing application at a really difficult time. That’s the kind of work our team does every day.

We have three Benefits Advisers working across Doncaster and Rotherham, supporting people with disabilities and long-term health conditions.

Our service is funded by Northern Powergrid, so there’s no cost to access our benefits advice.

If you need help with:
– checking what benefits you should be getting
– making a claim
– understanding letters or decisions around benefits
– knowing where to start

You can contact us directly:

📞 01302 592400
📧 [email protected]

Sometimes a conversation with the right person makes all the difference.

Worried about bills or struggling to keep up with day-to-day costs right now? You’re not on your own.

Come along to the Cost of Living Hub this Wednesday 14th January 2026, 10am–12pm at:
📍 Mexborough Library John Street, Mexborough, Doncaster, S64 9HS

You can get free, friendly advice and practical support from local organisations including Live Inclusive, Citizens Advice, Jobcentre Plus, Community First Credit Union, and more.

No appointments, no forms, just pop in, have a chat, and find out what help is available for you and your family.

It’s completely free, and everyone’s welcome.

Please share this with anyone in the area who might need a bit of extra support right now.

.You may still be entitled to £150 off your electricity bill this winter.

This is called the Warm Home Discount.
It’s a £150 credit applied directly to your electricity bill for eligible households.

You don’t receive the money yourself.
Your electricity supplier applies it automatically, usually by the end of March.

It’s important to check if:
– you have a disability or long-term health condition
– you’re on a low income or certain benefits
– you’ve changed energy supplier recently
– you’re not sure what support you should receive

You can check eligibility and find out more here:
👉 https://www.gov.uk/the-warm-home-discount-scheme

If you think you should have received it but can’t see it on your bill, contact your electricity supplier directly and ask about the Warm Home Discount for winter 2025–2026.

Worried about bills or struggling to keep up with day-to-day costs right now? You’re not on your own.

Come along to the Cost of Living Hub Wednesday 14th January 2026, 10am–12pm at:
📍Mexborough Library, John Street, Mexborough S64 9HS

You can get free, friendly advice and practical support from local organisations including Live Inclusive, Citizens Advice, Jobcentre Plus, Community First Credit Union, and more.

No appointments, no forms, just pop in, have a chat, and find out what help is available for you and your family.

It’s completely free, and everyone’s welcome.

Please share this with anyone in the area who might need a bit of extra support right now.