Chartered Trading Standards Institute

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125 years of the British Standards Institute (BSI). 75 years of consumer protection standards. And the work is still evolving.
The session in the Clarinda Suite this morning is marking both milestones, and looking at how standards actually shape the products and services people use every day, often without knowing it.

Consumer interests embedded at the development stage. That's how good standards work. And it's why the relationship between standards bodies and enforcement professionals matters.

A timely reminder that protection doesn't start at the point of sale. It starts long before.
📍 Clarinda Suite | 11:15am–12:00pm

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Doorstep Crime Investigation - SOC System Tasking in Action [Hosted by National Trading Standards]

This morning's session in the Alloway Suite is hearing exactly how Yorkshire and the Humber did that — using SOC System Tasking to bring in the Regional Organised Crime Unit and Police at pace, turning a doorstep crime investigation into a coordinated, cross-agency operation.

Neil McClintock, Simon Rostron, and Nicola Pearson are walking through how it worked in practice — from intelligence to legal proceedings.

The message is clear: when Trading Standards connects properly with serious organised crime infrastructure, outcomes improve. For investigators. And for victims.

📍Alloway Suite | 11:15am–12:00pm

🔴Happening NOW at : Toy Safety - Latest Updates
[Hosted by the British Toy and Hobby Association]

The Toy Safety session at this year's conference is about to begin in the Imperial Suite. The BTHA will provide an update about the latest issues regarding the safety of toys in both the UK and EU. This will include the latest status of changes to toy standards, the new EU Toy Safety Regulation and what this means for toys and toy standards, and the most recent findings of the safety of toys bought through online marketplaces.

📢 CTSI is recruiting a Qualification Framework Examiner for Food Standards! 🌟

CTSI are looking for a Trading Standards professional with a background in Food Standards, who is interested in the examiner role for the auditing of the Level 6 Trading Standards Professional Food Standards coursework. The role of examiner is to ensure that the coursework is audited correctly, in line with current FSA requirements and standards.

For more information and to apply, visit https://www.tradingstandards.uk/about-us/job-vacancies-at-ctsi/

Lee Ormandy, one of CTSI's Lead Officers for Serious and Organised Crime, is next to speak at our day two plenary. Lee will touch on the extent of organised criminality that Trading Standards encounters.

Our day two plenary - "Breaking the Chains: Combating Serious and Organised Crime Together" - is underway. Phil Lewis, Director General at The Anti-Counterfeiting Group (our day two sponsor) is opening the session.

Our opening speeches are underway for day two of . Today's theme is serious and organised crime, and the day's sessions will touch on a wide array of criminality that Trading Standards investigates.

🔬 Live from | Glasgow

The To***co and Vapes Act Masterclass is underway in the Lord Provost Suite.

Our Lead Officers David Hunt, Kate Pike, and Marsha Bell are joined by Craig Copland from the MHRA to break down what the new Act actually means for Trading Standards on the ground.

On the table: changes to the age of sale, updated product definitions, enforcement implications, and the repeal of To***co Advertising and Promotions legislation. Plus what's still to come.

This is the legislation our officers will be enforcing. Getting it right matters — for public health, for communities, and for the profession.

📍 Lord Provost Suite | 4:45–5:45pm

***coAndVapesAct **ng

NEW JOB ALERT: London Borough of Hillingdon is recruiting a Senior / Trading Standards Officer!

You’ll join Hillingdon’s Trading Standards and Process of Crime Team, delivering a broad range of enforcement activity across areas including product safety, doorstep crime, illicit alcohol and to***co, and wider Trading Standards legislation.

The role involves managing a complex caseload of investigations and complaints, contributing to team priorities, and supporting prosecutions through to court proceedings. You’ll work as part of the Council’s wider Public Protection service alongside Environmental Health, Licensing, and Street Scene Enforcement.

To find out more and to apply, visit:
https://www.tradingstandards.uk/practitioners/job-opportunities/?utm_source=Socials&utm_medium=social&utm_campaign=hillingdon&utm_content=senior_trading_standards_officer

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The CTSI Civil Enforcement Toolkit is being launched right now in the Imperial Suite, which is a big moment for the profession.

The Digital Markets, Competition and Consumers Act (DMCCA) has changed the game. Civil enforcement isn't the alternative anymore. It's the future.

Jess Merryfield, Jemma Cox, Lindsey Radke, and colleagues from NAFN are walking attendees through exactly how Trading Standards can turn those new powers into real outcomes — for consumers and compliant businesses alike.

Speaker line-up:
- Jessica Merryfield: Head of Policy and Campaigns at the Chartered Trading Standards Institute
- Lindsey Radke: Lead Trading Standards Officer at Fife Council
Jemma Cox: CTSP and CTSI Lead Officer for Civil Law at the Chartered Trading Standards Institute
- Lavinia Ferguson Dean: Membership and Communications Manager at the National Anti Fraud Network (NAFN)
- Mark Astley: Director of the National Anti Fraud Network (NAFN)

📍 Imperial Suite | On now |