USP Workforce Development Training Unit

The Workforce Development and Training Unit of USP’s Pacific TAFE successfully delivered the public short course training session on 𝐀𝐫𝐭𝐢𝐟𝐢𝐜𝐢𝐚𝐥 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 (𝐀𝐈) 𝐟𝐨𝐫 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲 on 18th June at USP - Lautoka Campus.

Participants gained practical skills and knowledge in:
• Understand what artificial intelligence is and how it can support workplace productivity
• Recognise common types of AI tools used in modern organisations
• Use AI tools to draft, rewrite, summarise, brainstorm, and organise work more efficiently
• Write better prompts to get more accurate, relevant, and useful results from AI systems
• Apply AI to common workplace tasks such as emails, reports, presentations, meeting notes, research, and task planning.
• Identify appropriate AI tools for different productivity needs
• Integrate appropriate AI tools for different productivity needs
• Recognise the risks, limitations, and ethical considerations of AI use at work.
• Develop practical strategies for using AI responsibly to save time and improve output quality.

We thank all participants for their active engagement and commitment throughout the training. 🙌

We also acknowledge our facilitator, Ms Rajneesh Charan, for her valuable expertise and support.

📌 Interested in our upcoming short courses?

Follow our page or contact us at [email protected] or

Visit our website for more information: www.training.ac.fj

The Workforce Development and Training Unit of USP’s Pacific TAFE successfully delivered the public short course training session on 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐢𝐞𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 on 16th June at the USP Lautoka Centre.

Participants gained practical skills and knowledge in:
• Understand the role and importance of property management in organisational success.
• Apply practical approaches to managing property operations and maintenance.
• Improve service delivery and stakeholder satisfaction in property-related environments.
• Manage contractors and outsourced services more effectively.
• Use property information and performance measures to support decision-making.
• Recognise key risks, compliance requirements, and asset protection responsibilities.
• Appreciate the importance of budgeting, cost awareness, and lifecycle thinking.
• Develop practical ideas to improve property management in their own workplace.

We thank all participants for their active engagement and commitment throughout the training. 🙌
We also acknowledge our facilitator, Ms. Rajneesh Charan, for their valuable expertise and support.

📌 Interested in our upcoming short courses?

Follow our page or contact us at [email protected] or

Visit our website for more information: www.training.ac.fj

Enrolment is open for Practical Training Skills -Essentials. To register, email [email protected] or [email protected]

Enrolment is open for Certificate of Professional Development in Work, Health & Safety. To register, email [email protected] or [email protected]

Enrolment is open for Customer Service Training. To register, email [email protected] or [email protected]

Enrolment is open for Risk Management Training. To register, email [email protected] or [email protected]

Enrolment is open for Finance for Non-Finance Personnel Training. To register, email [email protected] or [email protected].

The Workforce Development and Training Unit of USP’s Pacific TAFE successfully delivered the public short course training session on 𝐑𝐢𝐬𝐤 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 on 08 June 2026 at the USP Statham Campus.

Participants gained practical skills and knowledge in:
• Understanding risk management principles and frameworks
• Identifying and assessing workplace risks
• Conducting risk analysis and evaluation
• Developing risk treatment and mitigation strategies
• Monitoring, reviewing, and reporting on risks

We thank all participants for their active engagement and commitment throughout the training. 🙌

We also acknowledge our facilitator, Mr Jawal Mangal, for his valuable expertise and support.

📌 Interested in our upcoming short courses?

Follow our page or contact us at [email protected]

Visit our website for more information: www.training.ac.fj

The Workforce Development and Training Unit of USP’s Pacific TAFE recently completed a customised 𝐎𝐇𝐒 𝐌𝐨𝐝𝐮𝐥𝐞𝐬 𝐈 𝐚𝐧𝐝 𝐈𝐈 training for the Water Authority of Fiji team from 03 to 05 June.

This in-house program was tailored to address specific organisational needs and skills gaps, focusing on:
• Understand basic OHS principles
• Identify workplace hazards
• Apply basic risk assessment methods
• Follow safe work practices
• Understand regulations and laws around workplace health and safety.

We commend the Water Authority of Fiji team for their enthusiastic participation and commitment to professional development.

Special thanks to our facilitator, Mr. Villiame, for delivering a high-quality, engaging program.

Interested in customised training for your organisation?

Follow our page or contact us at [email protected] or

Visit our website for more information: www.training.ac.fj

The Workforce Development and Training Unit of USP’s Pacific TAFE continues its commitment to organisational upskilling and staff professional development across the region. This week, we are in Vanuatu and have successfully delivered a customised 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 training programme for staff of the University of the South Pacific (USP) from 04th to 05th June.

Delivered as part of USP’s broader organisational development efforts to strengthen workplace capabilities and service excellence, this programme was tailored to address specific organisational needs and skills gaps, focusing on:

• Delivering high-quality customer service
• Communicating professionally and confidently in workplace interactions
• Applying best practices for clear, effective, and respectful email communication
• Handling difficult customers and challenging situations with professionalism
• Using appropriate tone, language, and body language in different scenarios
• Building positive relationships with customers and colleagues through effective communication

The programme provided participants with practical skills and strategies to enhance their daily interactions, contribute to a positive customer experience, and support a culture of professionalism across the University.

We commend the USP Vanuatu team for their enthusiastic participation and commitment to continuous learning and professional development. Their engagement throughout the training reflects USP’s ongoing investment in developing its people and fostering excellence in service delivery. 👏

Special thanks to our facilitator, Ms Ranju Kumar, for delivering a high-quality, engaging, and impactful programme.

📩 Interested in customised training for your organisation?

Follow our page or contact us at [email protected] or visit our website for more information: www.training.ac.fj