Ink Innovation

Retention is everything. Keeping a team happy is what defines a healthy business, and we're proud to say our staff retention rate over the last 12 months is 92.1%. This kind of retention speaks to the dedication and passion of our talented team.👩‍💻👨🏾‍💻

Above 90% is considered a strong benchmark in our industry, and we couldn't have done it without the dedication of Ink's people and the supportive culture we've built together. 💪

But actions speak louder than words. So here's the story of Martin Aguilera, one of our first employees, who has been with us for 20 years. His story shows what it's like to work here and why so many of us stick around.

Read here ➡️ https://eu1.hubs.ly/H0d6TdK0

"We started creating that product..." The story of Martin Aguilera, lead software engineer, about his 20-years journey with Ink.

How can airlines turn Delivery into a valuable part of the customer journey?
In the third article of our series, Victor Alzate dives into how airlines can rethink their approach to Delivery to improve day-to-day operations and create new commercial opportunities. Read the full article.👇

Join Victor, Shawn Richards, and Benjamin Waymark at our workshop to explore these ideas further.

Connecting operations and commerce The value of Retailing Delivery Systems for airlines

🤔The future of Delivery in the OOSD world is up for debate.
Catch Victor Alzate and Ian Tunnacliffe, along with other expert speakers, as they discuss whether Delivery could evolve into a commercial system in its own right at the upcoming 👉https://eu1.hubs.ly/H0ctY850.

Session: Delivery – Beyond the DCS
Date: Sep 25, Wednesday
Time: 12:15 PM

Are your customer relationships creating the value they should?
📰 In the second article of our series, we explore how to reform every aspect of the customer journey and bridge the gaps left by traditional DCS.

Read the full article:
https://eu1.hubs.ly/H0csS340

Retailing Delivery for bridged customer experience Retailing Delivery System, a transformative framework designed to reform every aspect of the customer journey

Interested to dive into the evolution of Departure Control Systems? Don't miss our keynote session with Shawn Richards on advancing DCS for Offer Order. He’ll break down how these systems are being reimagined for the future of air travel, making airlines more adaptive to changing customer demands and modern retailing needs.

📆 Join his keynote at in London.

✈️ Together with T2RL, we’re leading the conversation on the future of Delivery in the Offer-Order-Settle-Deliver (OOSD) framework.
As the Innovation Partner, we’re helping airlines explore how to move beyond traditional Departure Control and increase retailing opportunities within the Delivery process. Discover the keynote sessions we’ve prepared for the upcoming in London 👉https://eu1.hubs.ly/H0c7r070.

Innovation Partner: Ink pioneers the future of Delivery in aviation at T2RLEngage 2024 Ink Innovation partners with T2RL to research the future of Delivery within the Offer Order world

Are you making the most of every interaction with your passengers?

With the rise of the customer journey concept, airlines are increasingly seen as retailers. But with traditional DCSs, airlines may be missing out on retail opportunities.

Read more in our latest article by Benjamin Waymark: https://bit.ly/3AKErP8 and join the conversation in the comments.

eu1.hubs.ly