Service Design Network
The Service Design Network is the leading institution for expertise in service design.
12/10/2026
One exclusive evening. A global community. Connections that can last well beyond the conference.
Join the Exclusive SDGC26 Opening Event on 28 October at Fraport AG Corporate Headquarters.
Meet practitioners from around the world. Exchange ideas. Hear from Fraport and Harmonic Design. Start SDGC26 surrounded by the people shaping our field.
For SDN members with an SDGC26 in-person ticket.
Separate registration is required. Places are limited and allocated on a first-come, first-served basis.
Not a member yet?
Book your SDGC26 in-person ticket and add one year of Professional Membership for €120 — saving €60. You’ll become eligible to register for this exclusive event and stay connected to our global community throughout the year.
Secure your SDGC26 ticket - Become a member - Register for the Opening Event!
https://www.servicedesignglobalconference.com/exclusive-opening-event
11/10/2026
🌍 Why Frankfurt RheinMain?
Because in 2026 it is World Design Capital, with the theme “Design for Democracy. Atmospheres for a better life.” And SDGC26 is part of it.
A conference about moving Beyond Boundaries belongs in a region asking what design can do “for society, for how we live together and for democracy.”
Here is why this setting matters:
🏛️ Public life: design is being explored as a way to shape how we live together.
🔗 Systems: our theme asks how organizations and communities can collaborate across sectors and systems.
🌱 Social transformation: from everyday experiences to the transitions that change society.
📍 The main conference takes place at the RheinMain CongressCenter (RMCC), Friedrich-Ebert-Allee 1, in Wiesbaden, within Frankfurt RheinMain. It is about 800 m from Wiesbaden Central Station, and the venue is fully accessible.
🗓️ 28 to 30 October 2026, onsite and online
Discover the venue and the context in the comments!
🌐 In cooperation with World Design Capital Frankfurt RheinMain 2026
10/10/2026
Can not make the trip to Wiesbaden this October? You can still be right in the middle of the action! 🌍 💻
We are bringing the core experience of straight to your screen on October 29 and 30. Tune in live for two days of keynote breakthroughs, digital networking, and global perspectives, all with a zero travel footprint.
Calling all students and future designers!
If you are currently studying, you can grab your virtual ticket for just €90 (regular virtual tickets are €300). It is an incredible way to plug into top tier conversations and connect with the global community without breaking the student budget.
Please note: Virtual tickets grant access to the main online streaming on October 29 and 30. October 28 pre-conference workshops and the members-only opening event take place exclusively onsite in Wiesbaden.
Wherever you are in the world, come join the conversation. Tap the link in the comments to explore virtual tickets and secure your spot today! 🔗
10/10/2026
💭 What happens to service design when humans are no longer the only intelligent actors in the system?
We brought together the facilitators behind three very different very different SDGC26 workshops and explored what changes when humans, AI agents, and robots begin sharing the same service ecosystem.
Here are a few ideas and quotes from the conversation that stayed with us. 👆
REWATCH the full Roundtable
🔗 Link in Bio
Featuring:
Elmo Diederiks, Senior Partner, Innovation & Design, Senior Facilitator, DesignThinkers
Kumsal Kurt, Service Design Consultant, DesignThinkers
Lavrans Løvlie, Specialist, PwC Norway
🎙️ Hosted by Sudeshna Mahata | Ecosystem Builder , SDN Ambassador & Lead Community Voices Host
Get your SDGC26 tickets and membership today (Link in Bio)
💬 Share with is your insights from the episode in the comments
Legacy
Are you a voice shaping our global practice? Join us in our weekly series, where our community of innovators comes together to learn, share, inspire, and create.
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3 days. 50+ countries. 20+ speakers. 🌍✨
But is about so much more than what happens on stage. It is about gaining global perspectives, diving into practical learning, and building career shaping connections with practitioners from all over the world.
Here is how our time together in Frankfurt RheinMain is structured:
📍 October 28: Kick things off with our pre-conference workshops and Exclusive Opening Event. (Please note that workshops require a separate purchase, and some additional events require advance registration).
📍 October 29 and 30: Join us for the Main Conference, packed with immersive content, networking, and groundbreaking discussions.
Come experience the global gathering of our community.
🔗 Explore the full program and get your ticket today at the link in the comments!
08/10/2026
Great ideas shouldn't get lost in translation. 🌍
A community spanning 50+ countries should be able to engage with ideas as easily as possible. That's why Speaks Your Language this year!
Onsite in Frankfurt RheinMain, talks will be transcribed and translated live into 40+ languages:
📱 Scan a QR code, choose your language, and read or listen along on your own phone. No app or sign-up needed.
💬 Follow live subtitles on the screens.
There's no fixed language list. You pick the one that feels like yours.
Swipe through to see us say hello in your language! ➡️
Join us in Frankfurt RheinMain from October 28 to 30, and share this with colleagues and collaborators around the world who would love it. 💌
In cooperation with World Design Capital Frankfurt RheinMain 2026 🌐
Get your ticket: tap the link in our bio! 🔗
💭 What are you really investing in when you invest in a professional community?
Drop your thoughts and questions in the chat and join us LIVE 🙌
🌟 Join us LIVE for SDN Community Voices | SDGC26 Financial Roundtable Special nº011: The ROI You Can’t Measure🌟
🔗 Link in Bio
How does a professional field grow when organisations create space for people to experiment, convene communities, and fund conversations whose value may not show up immediately?
Featuring:
Dr. Marc Stickdorn, Founder & CEO from Smaply, Austria
Patrick Quattlebaum, Co-Founder & CEO from Harmonic Design, United States
Slavka Bozhinova from Lloyds Banking Group, United Kingdom
Sayali Bharambe, Design Lead from Engagement, Deutsche Telekom, Germany
Marcel Befort, Managing Partner from Sensity, Luxembourg
During this roundtable, we’ll ask:
💹 How does a professional field grow when organisations create space for people to experiment, convene communities, and fund conversations whose value may not show up immediately?
❇️ What they believe is worth investing in next to shape the future of the practice?
Explore SDGC2026 Partners (Link in Bio)
Special mentions - Service Design Global Conference, World Design Organization, World Design Capital Frankfurt RheinMain 2026
Join us in our weekly series, where our community of innovators comes together to learn, share, inspire, and create.
Like, Share, and Follow us on LinkedIn, Instagram, and YouTube.
06/10/2026
We are proud to have incredible organizations supporting as our Builder Partners! 🤝✨
From driving complex transformation and service innovation to championing customer-first experiences at scale, partners like Sensity and Lloyds Banking Group help power the ecosystem that brings our global community together.
Building the future of service design takes a collective effort, and we are grateful for organizations that actively invest in shaping our practice.
Swipe through to learn more about our Builder Partners, and join us in Frankfurt RheinMain from October 28 to 30!
🔗 Get your ticket at the link in our bio!
05/10/2026
Make your SDGC26 experience last all year!
When you attend SDGC26, you can purchase a one-year Professional Membership with the Service Design Network for the reduced price of €120.
Your member benefits include:
📚 Touchpoint, the SDN’s journal
📑 Service design case studies
📹 Our extensive video library
🎞️ Recordings and content from previous SDGC editions
💬 Networking with our Global Service Design community
✨ Events and activities organised by the SDN Chapters
📣 Exclusive learning opportunities throughout the year
👉You can also join the members-only Exclusive Opening Event on 28 October, giving you an immediate opportunity to meet fellow members and begin SDGC26 together.
The more you put into your membership with the SDN, the more you'll get out of it. Explore the benefits, take part in Chapter activities and connect with our community throughout the year.
Book your place at SDGC26 and add your discounted Professional Membership through the SDGC26 website: https://zurl.co/8oGkJ
The conversation has already started across our global community! 🌍✨
Leading up to our time together in Frankfurt RheinMain, speakers and practitioners on SDN Community Voices have been diving into the big questions that will define the next chapter of our practice. As we get ready to push Beyond Boundaries from October 28 to 30, here are three questions sparking debate right now:
🔹 What lies beyond the blueprint?
Moving past static deliverables to rehearse in physical space and build running, self-sustaining services (featuring Adam StJohn Lawrence).
🔹 How do we design when the system itself is the challenge?
Working in the now while thinking about the future, experimenting beyond isolated pilots, and learning how to design under contestation (featuring Alexis Schilf, Victor Udoewa, and Tim Schuurman).
🔹 How do we balance AI, system pressures, and our craft?
Navigating financial realities and the push to deliver faster while evolving our skill sets and protecting human-centered design (featuring Fouad Jallouli and Maria Wan).
We want to hear from you: Which of these questions resonates most with your work right now? Share your thoughts in the comments below! 👇
Come be part of these conversations in person in Wiesbaden or online from anywhere in the world. Tap the link in the comments to get your ticket and join the conversation at ! 🔗
Klicken Sie hier, um Ihren Gesponserten Eintrag zu erhalten.
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