GuideVision

Founded as a local agile team, GuideVision grew at a staggering pace to become one of the leading ServiceNow Elite Partners in Europe.

💚 This success led to our acquisition by the global leader Infosys in 2020, positioning us as the strategic core of their ServiceNow operations across the continent.

Explore our solutions 👉 https://www.guidevision.eu/

GuideVision is an Infosys company.

The American chef and author Anthony Bourdain once said, “Barbecue may not be the road to world peace, but it's a start.” And when the GuideVision Czech team gets together to enjoy a sunny Prague day, one gets the impression that anything is possible.

Colleagues both current and past were invited to join us for a grill session under lovely warm weather outside our offices at The Park, and a great time was had by all. Our thanks to everyone who came!

GuideVision is an Infosys company.

WEBINAR TOMORROW – Did you know there’s a way to improve ServiceNow performance while significantly cutting hosting costs? That’s exactly what GuideVision Principal ServiceNow Consultant Jiří Nádvorník will show you how to do in our next live webinar on Thursday, 28 May.

☁️ SnowMirror Drive, one of the newest members of the SnowMirror suite of applications for ServiceNow, seamlessly externalizes attachments from ServiceNow to your own cloud infrastructure—without disrupting users or existing processes. Jiří will present the solution in action and learn how to improve performance, reduce costs, and meet compliance requirements while maintaining full transparency for end users.

🧑‍🏫 We’ll walk through the core architecture, highlight practical use cases, and demonstrate the real-world impact for large and growing ServiceNow environments.

Key features & benefits
🏎️ Boost ServiceNow performance by externalizing attachment storage
💰 Significantly reduce storage and infrastructure costs
👮‍♀️ Support license optimization and data residency compliance
🔐 Strengthen security and governance for enterprise-scale attachment management

The live webinar is tomorrow, Thursday, 28 May, at 17:00 CET/16:00 GMT/11am Eastern. The webinar is free, but registration is required. Sign up here: https://www.snow-mirror.com/snowmirror-drive-in-action-05-2026/

GuideVision is an Infosys company.

GuideVision Senior ServiceNow Solutions Consultant Paula Määttänen raised some important points about capturing the real impact of change in her talk at the recent Service Desk & IT Support Show in London. Namely, what you measure shapes what you achieve.

GuideVision’s consultants are experts not only in the latest technologies with a focus on the ServiceNow platform, but also in putting those technologies to use in the most effective manner – and then knowing how to measure their impact. Get in touch with us to start your digital transformation journey.

GuideVision is an Infosys company.

❄️ Want to get up to speed on our SnowMirror solutions for replicating your ServiceNow data, but can’t make our live webinars? We offer on-demand recordings of our webinars on the SnowMirror website.

https://www.snow-mirror.com/webinars/

It’s just one more reason SnowMirror is the smart replication solution for ServiceNow.

GuideVision is an Infosys company.

RADAR 59 is a wrap from Budapest, and it was another great selection of news from the world of ServiceNow – especially from Knowledge and the upcoming Australia release – as well as deep dives into topics that help our team do a better job.

RADAR is our regular series of all-hands knowledge-sharing events, and it’s just part of our overall approach to continuous upskilling and personal development. If you’re a ServiceNow senior professional looking to make a change to a company that makes a commitment to your education, we should talk. Check our current job openings: www.guidevision.eu/career

GuideVision is an Infosys company.

GuideVision will help you unleash innovation with ServiceNow and modernise and transform your IT service delivery.

👉 ServiceNow's built-in industry best practices (ITIL) and guided setup help to achieve short implementation times.

👉 Its rich functionality and the ease of use of the end user portal provide a wide range of self-service capabilities, easing the pressure on the service desk.

👉 Visual task boards make prioritisation and assignment as simple as drag‑and‑drop, and you gain full control over your IT services landscape without any infrastructure challenges.

Harness ServiceNow's power to modernise and transform your IT service delivery, provide consistently great service and increase productivity.

Explore our services 👉 https://www.guidevision.eu/solutions/it-service-management

GuideVision is an Infosys company.

RADAR is GuideVision’s regular all-hands knowledge-sharing event focusing on the world of ServiceNow and beyond. In concise talks, presenters focus on emerging topics they believe our colleagues need to know about – anyone is welcome to propose a RADAR talk. Our latest RADAR event will be held tomorrow in Budapest, and it promises to be engaging and enlightening.

RADAR is just one of the ways GuideVision invests in continuous improvement and upskilling of its employees. If you’re a senior ServiceNow professional looking to make a change to a company that values knowledge and education, we should talk. Our current job openings are here: https://www.guidevision.eu/career

GuideVision is an Infosys company.

🇪🇺 DORA is the EU regulation that harmonises requirements for ICT risk management, incident reporting, resilience testing and third-party risk across the EU financial sector.

Inside GuideVision, we have a dedicated team to help clients turn the rules into working practice.

ServiceNow has the modules to support financial entities and stay within the law.

Stay DORA-compliant with ServiceNow.

Contact us to find out more about DORA 👉 www.guidevision.eu

GuideVision is an Infosys company.

Today we celebrate International Internet Day – the day when the first electronic message was sent over ARPANET, paving the way for the connected world we live in today.

It‘d be impossible to imagine GuideVision or ServiceNow or even SaaS without the Internet (IPX/SPX anyone?), so we‘d like to thank those engineers, technicians, and visionaries for enabling the open protocols and interconnected network we know and love.

GuideVision is an Infosys company.