Merchant Fraud Journal
A leading community for Fraud Professionals to connect and network. Our goal is to share insights a
UK, 28 September, 2022: Experian has announced the launch of Experian Fraud Score, a next generation fraud prevention solution which will help businesses of all shapes and sizes to detect fraud at the point of application, transaction and throughout the customer lifecycle. The service is independent of any data consortium membership, allowing organisations to have […]https://www.merchantfraudjournal.com/experian-fraud-score-launch/
Congratulations, you made a sale on Shopify! Now, it’s time to fulfill the order and ship the goods to your new customerI Nothing beats the buzz of making a Shopify sale, particularly when you’re just starting out online. However – the work has just started when an order comes in. Knowing how to fulfill orders […]https://www.merchantfraudjournal.com/shopify-fulfill-orders/
The ACH network is thriving. In 2021, $72.6 trillion worth of payments moved through the network — the ninth consecutive year when the value of ACH payments grew by $1 trillion or more over the previous year. But this rapid growth in volume also increases fraud and risk on the network, especially as ACH use […]https://www.merchantfraudjournal.com/mitigating-fraud-and-risk-on-the-ach-network/
Join us for an insight-packed conversation about how to balance between fraud prevention and customer satisfaction. You’ll learn how to shift from reactive to active fraud prevention—building exceptional sales journeys that eliminate friction. We pull back the curtain on the specific tactics and strategies merchants can use to stop fraud and cyber attacks without harming […]https://www.merchantfraudjournal.com/addressing-payment-fraud-and-the-customer-experience-in-2022/
Webinar Overview How do you fight fraud effectively without your customers noticing? You’ll learn the secret to finding the balance between these two goals, and how to build and execute a single strategy that will hit KPIs for both. During this webinar, we’ll discuss the mistakes companies make when developing a customer-centric fraud prevention strategy—and […]https://www.merchantfraudjournal.com/balancing-customer-experience-and-fraud-prevention-whats-the-secret/
The skyrocketing cost of fraud has been much discussed and isn’t up for debate. The better conversation centers on identifying the best strategy for companies to mitigate the effects of rampant identity crime and get ahead of fraudsters’ increasingly sophisticated methods. It’s imperative that companies look beyond what they’ve always done to see what lies […]https://www.merchantfraudjournal.com/stopping-fraud-across-the-customer-lifecycle/
SALT LAKE CITY–(BUSINESS WIRE)–Galileo Financial Technologies, LLC, a leading financial technology company owned and operated independently by SoFi Technologies, Inc. (NASDAQ: SOFI), has expanded its Galileo Payment Risk Platform jointly with DataVisor, a market leader in fraud and risk management, to offer robust fraud management solutions that help clients mitigate risk with precision and speed. […]https://www.merchantfraudjournal.com/galileo-datavisor-expansion/
There are many ways to prevent chargebacks integrated into the best 3rd-party fraud solutions available to us today. These methods come to us in the form of a variety of features that can be used toward detection and prevention of the fraud that we seek to deter. But with so many options out there, it […]https://www.merchantfraudjournal.com/prevent-chargebacks-ecommerce-store/
Forter, the trust platform for digital commerce, has announced its work with L’OCCITANE JAPON, a major retailer of natural cosmetics and well-being products, to deliver fully automated fraud prevention that significantly reduces chargebacks, increases revenue and creates a seamless customer experience. Forter’s Trust platform is powered by the largest network of retailers. The company applies […]https://www.merchantfraudjournal.com/forter-occitane-japan-partnership/
Cybersecurity expert Erich Kron of KnowBe4 discusses the recent credential stuffing attack against The North Face company. He explains why the password is not dead (yet) and gives actionable advice for how merchants can secure their customers’ accounts and data against attack. See the full release about the attack from The North Face here.https://www.merchantfraudjournal.com/to-catch-a-fraudster-north-face-credential-stuffing-attack/
Munich/London, September 6, 2022 – Hawk AI, Germany’s leading software provider of anti-money laundering surveillance and anti-fraud technology for banks, payment firms, and fintech’s, today announced a new partnership with Diebold Nixdorf (NYSE: DBD), a global leader in driving connected commerce for the financial and retail industries. Together, Diebold Nixdorf and Hawk AI will collaborate […]https://www.merchantfraudjournal.com/hawk-ai-diebold-nixdorf-partnership/
TORONTO, Canada – August 10, 2022 – New online publication entitled Payments Review launches; Will businesses and payments technologies finally have a place to exchange ideas and drive meaningful innovation in this $360 billion industry? Research shows that despite the explosion of payments technologies, consumer satisfaction with merchants services providers is actually in decline. As […]https://www.merchantfraudjournal.com/announcement-new-payments-focused-publication-to-bring-a-pioneering-community-model-approach-to-the-payments-and-fintech-space/
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Why we Started Merchant Fraud Jouranl.
Merchant Fraud Journal is an independent and unbiased publication dedicated to empowering online sellers to greatly reduce the impact of eCommerce fraud on their businesses. Its core mission is to break the silos surrounding merchants’ internal fraud prevention processes by bringing together industry professionals to share their knowledge with one another.
The company was co-founded by two former fraud industry professionals at the forefront of using the “deep learning” AI currently powering eCommerce fraud protection models. Years of seeing how every industry and vertical struggles with similar online fraud problems convinced them that more needed to be done to encourage merchants to crowdsource knowledge of how to fight back.
Unfortunately, the technology and business process knowledge needed for online sellers to greatly reduce the impact of eCommerce fraud is scarcely available right now. There is no single forum and resource where merchants, payment professionals, and other industry professionals could go to get educated on the myriad of challenges they face.
We seek to fill that gap by being a resource that collects insight from industry thought leaders and fraud prevention tool experts on topics such as chargebacks, false positive declines, account takeover fraud, friendly fraud, data breaches and more. Our goal is to help honest businesses quickly understand their security options and take action, so they can get back to focusing on their core business activities.
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