Animal HealthLink
After-hours veterinary teletriage support by Registered Veterinary Technologists. Our expert team of RVTs has an average of 15 years of experience.
Animal HealthLink (AHL) provides remote triage, aka "TeleTriage" services for veterinary practices. We act as an extension of veterinary practices and provide professional, competent, and compassionate service to veterinary clients. AHL TeleTriage service is designed by and for veterinary professionals to integrate with primary care, emergency, and referral facilities. AHL helps on-call practices
06/04/2026
We’re excited to announce our partnership with WCVRC🐾
Together, we’re helping independently owned veterinary practices enhance their after-hours client experience through teletriage services designed for modern clinic workflows.
Looking forward to working alongside the west coast veterinary community!
05/12/2026
✨ Panel Alert for Veterinary Owners, Clinical Leaders & Client-Experience Teams! ✨
📅 Wednesday, May 20, 2026
⏰ 8:00–9:00 PM EDT
💻 Live on Zoom + Moderated Q&A
Join us for the upcoming Veterinary Client Experience Panel - “The Spectrum of Care Playbook: Keeping the Middle-Class Pet Owner”
Hosted by the Veterinary Business Institute, this session is designed for owners, associates, and team leaders working to serve the middle-class pet owner without sliding into under-medicine or pricing them out.
💡 Key Discussion Topics:
🗣️ Reframe the exam-room conversation: from “gold standard or nothing” to tiered, transparent options
🛠️ Build protocols every doctor and tech can deliver consistently
📋 Document declined and chosen care in a way that protects the practice and respects owner autonomy
💰 Hold revenue per visit even as national visit counts decline
⚖️ Avoid the two traps: under-medicine on one side, pricing the middle class out on the other
🌟 Meet Your Panelists:
* Charles Hurty, DVM — Past-President, Oregon Veterinary Medical Association / President-Elect, Society for Veterinary Medical Ethics
* Leilani Mustillo, RVT — CEO & Co-Founder, Animal HealthLink
✅ Walk away with the conversation, the protocols, the documentation — and the economics that make it sustainable.
🎟 Complimentary Registration:
👉🏽 Link in bio!
05/07/2026
At first glance, this might not seem urgent… but is it?
To the veterinarians who show up for every patient, every family, and every hard moment, thank you!
Happy World Vet Day🐾
04/17/2026
Nothing beats seeing the next generation of veterinary professionals in action 🐾
From fast decisions to teamwork under pressure, the UCVM SVECCS CPR Competition brought emergency medicine to life in such an exciting way.
We’re so proud to have sponsored this event and to support students as they build the skills that matter most in critical moments.
Were you part of the competition? 👀
Tag your team below or drop your group name, we’d love to see who was there!
04/10/2026
Some cases sound simple… until you start asking the right questions.
👇🏼What would you do?
Burnout in veterinary medicine isn’t just a feeling, it’s an industry issue.
Long hours.
After-hours calls.
On-call weekends.
And the pressure of deciding what’s truly an emergency.
It affects veterinarians, RVTs, assistants, and reception teams alike.
👇 We want to hear from you:
What do you think contributes most to burnout in vet med?
🩺 Teletriage Tuesdays | Episode 1
Thinking about offering after-hours support for your clinic?
One of the biggest misconceptions we see is the difference between teletriage and telemedicine, and understanding that difference matters when choosing the right solution for your team.
In this episode, we break down:
- What telehealth actually means
- The difference between teletriage vs telemedicine
- Why teletriage focuses on urgency and next steps
- How this supports clinic workflows without replacing veterinary care
Different tools. Same telehealth umbrella!
💬 Comment TRIAGE and we’ll send you a real clinic case study.
This time, it’s urgent🚨
Here’s what actually happens when Animal Health Link triages a true emergency, and why it changes everything for vet teams and pet parents🐾
Bad bunnies aren’t the only species we help…
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2600, 144 – 4 Avenue SW
Calgary, AB
T2P3N4