myITsource

Scenario: when everything stops
A panicked call from a client: “Nothing is working. Our servers are down.” Monitoring quickly confirms the incident: no virtual machines are responding. The analysis reveals what was feared: the virtual machine files have been encrypted by ransomware, and a ransom note is clearly visible.

Act fast… but act right!
Local backups are useless; the attacker accessed and deleted them. Offsite backups appear intact. The instinct is understandable: restore immediately. However, in incident response, speed must not replace a structured approach.

The right first step is to mobilize the appropriate resources: contact your cyber insurance provider to activate included services (incident response experts, legal counsel, infrastructure specialists) or, if unavailable, engage a crisis management firm.

These professionals can guide both the organization and its MSP to stabilize the situation and avoid rushed decisions.

More than just a technical issue:
A cyberattack is not only about getting systems back online. It also involves managing internal (employees) and external (clients, partners) communications, assessing potential data exfiltration, meeting legal and regulatory obligations, and securing the IT environment before any restoration.
Too often, IT providers or organizations attempt to handle incidents internally. This is risky: an incorrect sequence of actions can worsen the technical impact (reinfection, loss of evidence, backup corruption) and increase legal exposure.

The question of paying the ransom highlights the complexity: when (and if) to open communication with the attacker, who should negotiate, how to reduce fraud risks and manage the transaction, and what the legal implications are. These decisions are best made with specialists experienced in handling such cases.

Prevention… and preparedness
Prevention remains essential (segmentation, MFA, immutable backups, restoration testing, etc.). Too often, organizations believe they are secure when they are not; it is therefore critical to work with cybersecurity experts to validate that best practices are in place.

But when an incident occurs, the priority is to respond in a structured way. The fire analogy is fitting: a small fire can be handled with an extinguisher; a spreading fire requires evacuation and calling the fire department. In cybersecurity, the principle is the same: contain quickly, preserve evidence, then rely on the right expertise to restore operations and minimize impact.

By Stéphane Auger- Team Microfix
Read the full article at:
https://conta.cc/4sBX1y5

⛳ Tee Off for Tomorrow is happening tomorrow! ⛳
We’re proud to be a sponsor of Career Connections Inc.’s Tee Off for Tomorrow event, supporting an incredible cause right here in our community.
This fun‑filled afternoon at Shanks Driving Range brings local businesses together to raise funds for Avis’s Place, helping support meaningful programs for individuals with disabilities.
📍 Shanks Driving Range
🕧 Registration begins at 12:30 PM
We’re excited to hit the range, connect with the community, and give back alongside so many great organizations. Best of luck to all the teams — let’s tee off for a great cause! 💚

Happy Birthday Buckie Boy! We love it when you spend time at the office with us!

Buck had a very special day today.... his 11th birthday! Buck was part of our playcare crew when he was a young pup and we will never forget the energy and s***k that he (still!) has in there. ;) Happy birthday little man!

Are you on our newsletter list? You should be! Check out the latest news from myITsource at: https://conta.cc/48whRaR

The latest news for you Email from myITsource You don't want to miss this.   See Specs Meet the new Apple MacBook Neo Power through your day with the Apple A18 Pro chip, featuring a 6‑core CPU and 5‑core GPU for smooth multi

🐰🌸 Easter Holiday Notice 🌸🐰

Our favourite bunny (Finnegan 🐶) wanted to let you know that myITsource will be CLOSED Friday, April 3rd for Easter.

We’ll be back and ready to help on Monday, April 6th!

Wishing you a safe and happy Easter weekend! 🐣💚

🎉👏 Employee of the Month – April 👏🎉

A big congratulations to Dhrujay Patel for being named myITsource’s Employee of the Month for April!

This month also marks 1 year with myITsource—what an amazing milestone! 🎉

Dhrujay’s hard work, dedication, and positive attitude make a huge impact on our team every day. We’re grateful to have you as part of the myITsource family!

Keep up the fantastic work, Dhrujay! 💚

"🏒 Big news from right here in Brandon! We're excited to partner with the Brandon Wheat Kings Hockey Club!
As your local Managed Service Provider since 1998, myITsource will deliver proactive IT support, top-tier cybersecurity, and reliable technology solutions to help the Wheat Kings focus on what they do best—bringing wins and community spirit to Keystone Centre.
This is about more than tech—it's about supporting the organizations that unite our city and show what Brandon pride is all about!
Frank Arndt, CEO of myITsource: “We’re proud to partner with the Brandon Wheat Kings and support a team that represents excellence and community spirit.”
Let's cheer them on together! Drop a 💛🖤 or 🏒 if you're pumped!
Read the full announcement: https://chl.ca/whl-wheatkings/article/wheat-kings-announce-partnership-with-myitsource/
"

"Happy International Women's Day 2026!
As we mark this year's theme of 'Give To Gain' — recognizing that supporting women creates shared progress — let's look at the facts in tech:

Women represent approximately 26.7% of the global tech workforce (Deloitte 2025/2026 data).
In core computing roles, it's often around 28% in the US/Canada contexts, with drops to ~15-22% in leadership, AI, and specialized areas.
Despite women being nearly half the overall workforce, the gender gap persists, highlighting the need for intentional action.

At myITsource, a locally owned Managed Service Provider in Brandon since 1998, we're proud of our team with 20% representation — contributing daily to our managed IT, cybersecurity, and client success.
We're committed to by fostering inclusion, providing growth opportunities, and supporting women in tech through mentorship and community involvement. Progress starts locally — in Brandon and beyond.
To all the women in tech (and allies): thank you for your impact. Let's keep giving — time, resources, visibility — to gain a more equitable future.
What steps is your organization taking for gender equity in tech? Share below!
"

Come cheer on our IT Director Ryan Green as he takes the polar plunge in support of Special Olympics! Starts at 12 pm!

Finnegan takes 'pawsitive' customer service to a whole new level. "Have you tried turning it off and on again?" 🐶🎧 Who's next in the queue? "