First Contact
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First Contact has taken the essence that makes luxury hotels around the world an epitome for quality
We pioneered the concept of the office and workplace as a premium hotel. We create value at multiple touchpoints in the workplace with our teams of dedicated service professionals delivering every day excellence in customer experience and fostering high levels of employee engagement in workplaces throughout Australia, Singapore and, more recently, New York and London. Vision:
To lead the way in exceptional workplace experience and build meaningful connections. Mission:
We believe spaces are only half the story, our service curators make the experience exceptional.
16/05/2024
Please join us in congratulating Heny and Marianne - our March and April Employee of the Month Winners!
Heny plays a key role in assisting with Reception operations, our Front of House meeting rooms and event spaces, catering deliveries, room setups and room bookings.
Marianne was recognised by our client for going above and beyond during an important event.
You can read more about their acheivements here:
https://firstcontact.co/Home/BlogDetail/50
19/03/2024
Please join us in congratulating Vlad, our February Employee of the Month!
Vlad has been an instrumental part at 40 Mount St helping with new tenants moving in, assisting while we wait for a replacement Facilities manager and providing great service to all the tenants.
Read more about Vlad's efforts here: https://firstcontact.co/Home/BlogDetail/49
22/02/2024
Please join us in congratulating Nate, our January Employee of the Month!
Nate is part of our support team in Brisbane, and did a fantastic job in covering annual leave on one of our client sites!
You can read more here: https://firstcontact.co/Home/BlogDetail/47
17/01/2024
Please join us in congratulating Kamyla, our December Employee of the Month!
Kamyla joined the FC WA team as a support team member and since starting, she has demonstrated her ability to learn quickly, manage her time and problem-solve. While being the support team member, we regularly received positive feedback from clients about her efficiency and professionalism on maintaining the highest level of customer service.
Read more here: https://firstcontact.co/Home/BlogDetail/46
31/12/2023
Best wishes for a productive, happy and healthy New Year... the opportunities are limitless.... make it happen...
24/12/2023
20/12/2023
Please join us in congratulating our 2023 FC Ambassadors.
Our FC Ambassador award is given to those who show commitment to our values, and continually go above and beyond in their roles.
https://firstcontact.co/Home/BlogDetail/45
Thank you to John, Tulika, Lisa, Marcela, Jonathan, Sylvester and Raiza!
19/12/2023
Please join us in congratulating Jonathon, our 2023 Employee of the Year!
This year, Jonathon went above and beyond to assist our client with an office relocation, which was praised by all, including senior staff at Optus.
You can read more about Jonathon's efforts here:
https://firstcontact.co/Home/BlogDetail/44
Congratulations on a fantastic year!
18/12/2023
Please join us in congratulating our team at ANZ 242 Pitt St Sydney - our 2023 Site of the Year!
Thank you Ayami, Linh and Marleine. Also recognising the efforts of Nicholas, who recently transferred to another First Contact client location, and introducing Stevan, the incoming Concierge Services Manager.
You can read more about the team's efforts here: https://firstcontact.co/Home/BlogDetail/43
18/12/2023
Please join us in congratulating Arthur and Carlos, our joint 2023 Concierge of the Year Winners!
Both have had truly fantastic years - and we couldn't split the effort, dedication and fantastic approach to service both bring in their roles.
Read more here: https://firstcontact.co/Home/BlogDetail/42
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Suite 803, 488 Bourke Street
Melbourne, VIC
3000
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