Practical Retail Training

A journey of combined opportunities to develop your best skills.

Haha 😂

Customer service, hmmmm
There's some local stores that have forgotten the basic principles.
If you need some motivation and spark put back into your staff.
If you want a mystery shop done while you're away.
If you need some advice on managing your team.
Feel free to contact me for assistance.
Retail experience 43 years over multiple industries, 7 years National trainer for MEGT specialising in pharmacy, retail, finance and food safety.

Well there's dire staff shortages this year for the holidays.
No time to train your staff?
Can't seem to get the right motivation in your team?
New to retail yourself and wanting skills?
These are just a few things that I can assist your business with.
Contact me for some solutions.
Training is non accredited, hands on and realistic. No ticking or flicking boxes it's one on one or one to your team practical real life training.

In tough times your staff need extra support, motivation and understanding.
If you haven't got the time to be there with them, I can.
I will keep them focused on the task at hand and the importance of customers.
Call me for info.

If this is one of your staff.. Hmmm you might need me.. One on one practical REAL training.

Customised One on one or group trainings for staff.
No need to lock in to a two year course,if you have specific trainings required I can assist you in developing and delivering.

Do you have staff that can't count back change?
It infuriates the elder generation.
This is the bread and butter of retail clients, keep them shopping in your store with....
Old fashioned tried and tested service.
Small workshops offered to skill your staff after hours.
Ask me how today

Are your staff performing to their true potential?
Are they effectively up selling?
Can they sell the features and benefits of any product?
If not let's chat.

Practical Retail Training