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Your essential source of business development & leadership information for the aged care industry.

Simple blood test sets up care insight for provider clinicians – new concussion diagnosis method uncovered | Hello Leaders AUS 12/06/2026

Concussion diagnosis has entered a breakthrough stage. From relying on recollection, to clearer blood tests, clinicians see profound impacts to care insight.

Monash University and The Alfred Foundation has discovered a new method based on blood testing.

This testing could be a game-changer in how geriatricians, providers and front-line staff manage fall and concussion care - https://helloleaders.com.au/article/simple-blood-test-sets-up-care-insight-for-provider-clinicians-new-concussion-diagnosis-method-uncovered

Simple blood test sets up care insight for provider clinicians – new concussion diagnosis method uncovered | Hello Leaders AUS Concussion diagnosis breakthrough could mean significant efficiencies in residential aged care response and improved care response channels.

Have we lost ‘got-your-back’ leadership? – Part 2: Jennifer Andrewes on diagnosis, walking that walk, literally, metaphorically and all the etcetera’s | Hello Leaders AUS 09/06/2026

As the sector rails and rallies, a through line remains - professionals and seniors demand and deserve leadership of character, substance and gumption.

Jennifer Andrewes, having worked in government across multiple leadership roles, has seen the good, the bad and the no-thank you.

Navigating her diagnosis, her verve to keep working, she found the quality of leadership that is possible and should be championed and expected as benchmark - https://helloleaders.com.au/article/have-we-lost-the-got-your-back-of-leadership-part-2-jennifer-andrewes-on-diagnosis-walking-that-walk-literally-metaphorically-and-all-the-etceteras

Have we lost ‘got-your-back’ leadership? – Part 2: Jennifer Andrewes on diagnosis, walking that walk, literally, metaphorically and all the etcetera’s | Hello Leaders AUS Jennifer Andrewes worked as a communications expert in government. She’s seen a lot of leadership approaches. It was those she encountered post sharing her diagnosis who landed what is the substance of leading. She’s now walking the walk, in more ways than one.

Support at Home is a complicated, opaque, inefficient scheme for all – part four: reform judged on impact not intent | Hello Leaders AUS 09/06/2026

From wait-times, increased paperwork, to being floored by assessment decisions, sector professionals on the ground are pointing to a system failing.

When it comes to the yardstick on Support at Home, home care leaders are transparent - judge it by its impact not intent.

Adrian Morgan, General Manager at Flexi Care, candidly and clearly shares what is happening on the ground for high-performing providers and staff trying to manage home care's changes - https://helloleaders.com.au/article/support-at-home-is-a-complicated-opaque-inefficient-scheme-for-all-part-four-reform-judged-on-impact-not-intent

Support at Home is a complicated, opaque, inefficient scheme for all – part four: reform judged on impact not intent | Hello Leaders AUS Support at Home must be assessed by how it has impacted seniors and sector, home care general manager argues. Legislative intent is not enough, reform in the halls, homes and operational hoops is where the rubber hits the road.

04/06/2026

Government announces fast-tracking Support at Home care for seniors with MND. As hundreds of thousands wait, advocates and industry leaders remind that the system must work for all.

An important step for seniors with MND has been announced and alongside it, aged care leaders remind government that too many seniors continue to wait a year for care, with provider capacity unused.

Advocates are clear, a partial victory is not aged care's goalpost, Australia deserves a system where timely care is possible for all - https://helloleaders.com.au/article/priority-support-at-home-processing-announced-for-seniors-with-mnd-sector-reminds-that-system-must-work-for-all

Have we lost ‘got-your-back’ leadership? – Part 1: Jennifer Andrewes on championing collegial leaders that ask questions | Hello Leaders AUS 03/06/2026

Far from over-positive platitudes or glossy campaigns, aged care leaders, in it for the long haul, are looking to grounded leadership.

Jennifer Andrewes spent years working at a high level in government in communications. Then came an early diagnosis of Parkinson's.

Her story, in its candour, frankness, kindness and pluck highlights not just a type of leadership possible but the multi-faceted benefits to entire teams when it is backed and invested in - https://helloleaders.com.au/article/have-we-lost-got-your-back-leadership-part-1-jennifer-andrewes-on-championing-collegial-leaders-that-ask-questions

Have we lost ‘got-your-back’ leadership? – Part 1: Jennifer Andrewes on championing collegial leaders that ask questions | Hello Leaders AUS Far from the sterile books on power plays in leadership, Jennifer Andrewes, a long-time government professional in communications, shares walking a different walk. Vibrantly candid, kind and competent, Andrewes’ story is one of honesty and grit in sticking to your values and having each others’ ...

03/06/2026

Meeting a rapidly changing reporting environment means big-picture insight has become a key competitive edge.

Systems must support care and full picture awareness within operations for provider agility and strength.

QPS Benchmarking continues to leverage earned success for providers to future-proof decisions - https://helloleaders.com.au/article/clinical-systems-record-care-quality-leadership-requires-insight

Support at Home is a complicated, opaque, inefficient scheme for all – part three: wide impacts, unprofessional systemic blunders | Hello Leaders AUS 02/06/2026

When it comes to Support at Home, the system was simply not ready. The fallout is bowling over seniors, sector and staff. It was also blatantly "unprofessional", aged care leader says.

The time for sweeping macro statements is gone advocates say, to push for reform the powerful and valuable stories of the many must be shared.

Adrian Morgan at Flexi Care continues in this deep dive on the fault-lines of SaH and what's its meant for one provider and its seniors yes, but times a thousand, these are the stories of a sector across the nation - https://helloleaders.com.au/article/support-at-home-is-a-complicated-opaque-inefficient-scheme-for-all-part-two-wide-impacts-unprofessional-systemic-blunders

Support at Home is a complicated, opaque, inefficient scheme for all – part three: wide impacts, unprofessional systemic blunders | Hello Leaders AUS Within an era of major pushes to overhaul the aged care sector, leaders say the government system’s backend was less than lacklustre, impacting families and providers. As the wait-times for Support at Home packages and time to interact with government processes grows, providers wrestle with system...

Support at Home is a complicated, opaque, inefficient scheme for all – part two: devoid of financial and logical sense | Hello Leaders AUS 27/05/2026

As the fault-lines of Support at Home deepen, it is data from providers that is showcasing stark inefficiencies, confusion and impacts.

Adrian Morgan, the General Manager of home care Flexi Care highlights a story that is echoed by hundreds of leaders across the country - https://helloleaders.com.au/article/support-at-home-is-a-complicated-opaque-inefficient-scheme-for-all-part-two-support-at-home-devoid-of-financial-and-logical-sense

Support at Home is a complicated, opaque, inefficient scheme for all – part two: devoid of financial and logical sense | Hello Leaders AUS The numbers are speaking loudly, SaH is proving to be costly and ineffective to run. The IAT algorithm too, in its opaque decision matrix, challenges the transparency and fairness recommended for a healthy and robust sector.

Unknown Alzheimer’s trigger identified – scientists look to block it | Hello Leaders AUS 21/05/2026

Within the cruelty of neurodegenerative diseases, inches forward are vital points of progress.

Researchers out of Indiana's School of Medicine have discovered a previously unknown protein and its role in Alzheimer's disease.

The team are looking to leverage their findings into treatments options to profoundly change the opportunities and tools in the fight against brain decline - https://helloleaders.com.au/article/unknown-alzheimers-trigger-identified-scientists-look-to-block-it

Unknown Alzheimer’s trigger identified – scientists look to block it | Hello Leaders AUS A research team out of Indiana’s University School of Medicine have uncovered a protein that may have the potential to guide breakthroughs in Alzheimer’s treatment.

Support at Home is a complicated, opaque, inefficient scheme for all – part one: tropes of seniors and sector have no place in scheme mechanics | Hello Leaders AUS 20/05/2026

Support at Home changes are more than a headline, they are both sector and seniors reeling in the daily routine.

In part one of a series examining these changes, dominant tropes in home care have no place in the new scheme's mechanics.

Adrian Morgan of Flexi Care shares a window into a scheme's cracks on the ground.

Australia's nuanced demographics, beyond only wealthy boomers and uncaring providers, is central to steering reform to land effective impact for all - https://helloleaders.com.au/article/support-at-home-is-a-complicated-opaque-inefficient-scheme-for-all-part-one-tropes-of-seniors-and-sector-have-no-place-in-scheme-mechanics

Support at Home is a complicated, opaque, inefficient scheme for all – part one: tropes of seniors and sector have no place in scheme mechanics | Hello Leaders AUS Tropes have never worked to guide and land policy. This is powerfully the case for Support at Home as its impacts are widely felt by boomers without wealth, and providers striving to survive as the landscape is skewed.

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