Hello Logistics

Frequently asked Questions.

Who are we/What do we do!?

Hello Logistics is a clearing agency Licensed with the Zambia Revenue Authority (ZRA) and a member of the Zambia Freight Forwarders Association (ZAFFA).

As a Clearing Agent: Hello Logistics essentially takes care of the customs clearance aspect of the business.

Duties include but are not limited to the following:
1. Arranges to pass the relevant documents at customs
2. Arranges for customs inspections as required
3. Check and process Duty, VAT and other statutory payments as applicable
4. Apply for refunds etc where applicable

☎️ 966984484
📧 [email protected]

One import and suddenly the rulebook needed an update.

That Bugatti didn’t just arrive in Zambia - it rewrote the customs playbook.

Did you know?
Choosing the right clearing agent can significantly impact your cargo turnaround time and overall costs.

☎️ 966984484
📧 [email protected]

📧 [email protected]
Call/WhatsApp 966984484

At Hello Logistics, we’ve learned a few things about love…

✔️ Choose the right partner
✔️ Communicate clearly
✔️ Track your emotions like cargo
✔️ Handle with care
✔️ And most importantly… never leave the cargo unattended 😄

Because whether it’s shipments or relationships. Timing, trust, and consistency make all the difference.

Happy Valentine’s Day from all of us at Hello Logistics.

Delivering more than cargo… we deliver reliability. 🚛

Happy New Year 2026!!
As we step into a new year, we sincerely thank our valued clients and partners for your trust and continued support.
We look forward to delivering even more efficient, reliable, and seamless logistics solutions.

☎️ 966984484
📧 [email protected]

Season’s Greetings!

As the year comes to a close, we extend our heartfelt gratitude to our valued clients and partners for your continued trust and support. It has been a pleasure serving you!

We wish you a Merry Christmas filled with joy, peace, and warmth, and a prosperous New Year ahead. We look forward to working with you and supporting your logistics needs in the coming year.