Webtonic Solutions

Great Business Analysts aren't just technically skilled, they are comfortable with ambiguity, they ask the right questions and define problems before solutions are even discussed.

The three fundamentals every BA should lead with are ‘clarity’, ‘communication’ and 'ownership’.

Reflecting on her transition into Business Analysis, Delight found that asking the right questions and engaging with stakeholders is essential to truly understanding the problem that needs to be solved.

“Staying in conversations longer than feels necessary. Writing down things nobody thought to write down and making sure that when people walk away from a meeting, they all carry the same understanding. Communication stopped being a soft skill. It became the whole job.”, Delight.

One of our team members recently embraced an exciting new opportunity by stepping into a Business Analysis role after working as a developer. It’s been inspiring to see her broaden her skill set and take on a new challenge with such enthusiasm.

Delight noticed that as a developer, the problem was handed to her. Her job was to solve it cleanly, logically, completely.

“Moving into Business Analysis meant realising that nobody hands you the problem. You have to find it. Sit with it. Sometimes convince people it's not what they think it is.

That's not a technical skill. It's a different way of thinking entirely. Until you've lived on both sides, it's hard to explain how different it actually feels. The shift isn't from code to conversation. It's from "what do I build?" to "what are we actually trying to fix?", Delight.

Investing in technology starts with investing in people.

Webtonic takes pride in creating opportunities for our team to learn, grow and stay connected to the ever-evolving world of software development.

This year, our developers attended DevConf 2026 in Cape Town where they explored emerging technologies, gained insights from industry leaders, shared ideas with the broader developer community, and deepened their expertise across a wide range of topics from AI and security to software architecture, testing, and developer experience.

The experience reinforced something we strongly believe: continuous learning, curiosity and collaboration are essential to building great software.

Here are key takeaways from the conference :

* AI is Reshaping Development but Human Skills Still Matter
* Curiosity and Continuous Learning Are Essential
* Large-Scale System Change Is Complex and Unpredictable
* Legacy Code Is Inevitable
* Better Debugging Makes Better Developers
* Security Must Be Designed In, not Added Later
* Quality Comes From Testing Early
* Software Is Built for Humans
* Soft Skills Are Engineering Skills
* Build More. Experiment More.

We're proud of our team for embracing every opportunity to learn and grow and we're excited to see how these insights will shape the work we do for our clients and partners.

Our QA team recently attended the TestingMind*Test Automation Digital Summit, a leading conference dedicated to the latest advancements in quality assurance and test automation.

Webtonic believes that investing in our people is investing in our future, by providing our testers with access to industry leading events like TestingMind, we empower them to sharpen their skills, stay ahead of emerging trends, and grow meaningfully in their careers.

This commitment to continuous learning reflects our dedication to building a team that is not only technically excellent but also inspired and future-ready.

Here are key takeaways from the conference :

* AI is transforming software testing
* The conference emphasised the importance of integrating testing earlier in the development lifecycle
* Playwright was highlighted as a powerful end-to-end testing framework
* Despite advances in automation, human involvement remains critical.

We are thrilled to announce that we have been named "Software Development Company of the Year 2026" by the Corporate Live Wire Innovation & Excellence Awards!

This recognition is a testament to the incredible team behind everything we do, the developers, analysts, strategists and problem solvers who show up every day committed to building solutions that actually matter.

Winning this award pushes us to keep raising the bar.

Thank you to our clients, partners and team for making this possible.

The best is still ahead.

SaaS platforms make it easier than ever to get software up and running quickly. But in some cases, building a custom solution may be the better long-term choice.

In this article, Sithabile Mkhize explores the key factors businesses should consider when deciding between building custom software or using a SaaS platform, from cost and maintenance to speed to market.

A great read if you're planning your next digital product or platform.
🔗 Read the full article below.
https://zurl.co/8tTsk

Our managers are currently taking part in a 6-module leadership journey. This week, Jason shares a few reflections from Module 2.

Jason reflects on a key leadership challenge: the disconnect that can form when teams operate in silos.

He shares insights from the latest module on 360-degree leadership, highlighting the importance of fostering alignment, bringing visibility to team challenges, while also understanding broader decisions and strategies.

It is a powerful reminder of the role leaders play in creating more connected, collaborative environments.

Modernisation is more than upgrading technology, it’s about building the right solutions with the right partners.

Webtonic Solutions focuses on combining technical expertise, collaboration and user-centred thinking to help clients modernise with confidence. From aligning on business goals to delivering quality software against key milestones, our approach is rooted in partnership and accountability.

We’re proud to have supported our client through this journey and grateful for the feedback